Volvo Cars Danbury - Service Center

Could not ask for better service I literally stopped by with no appointment to ask for help with a code my local garage couldn't get specific information on. Without hesitation I was I literally stopped by with no appointment to ask for help with a code my local garage couldn't get specific information on. Without hesitation I was met with a "yes" and was directed to a comfortable waiting area. After a very short wait a technician sat down next to me to explain the problem, which was thankfully under warranty. The car could be fixed on the spot if I was willing to wait the 1.5 hours needed to do the job. I don't live that close to the dealership and I had the day off from work, so waiting was a fine option. Some 20 min later the same tech, Jon came back to say the part they had was defective and they would need more time to get it and install it. I was offered a "loaner" with no prompting from me and was told I could come back at day's end to pick up my car. Considering I had no appointment and I am not a regular customer (due to distance), the high level of service was unexpected and most appreciated. More

terrific honest, trustworthy, punctual, and friendly kudos to john and if you need a recommendation for a good restraint talk to mike !!! stuck to the quoted honest, trustworthy, punctual, and friendly kudos to john and if you need a recommendation for a good restraint talk to mike !!! stuck to the quoted price More

Stop light warning light I had a "check stop light warning" on my dashboard and stopped into the dealership without a scheduled appointment and was taken immediately by Mike. I had a "check stop light warning" on my dashboard and stopped into the dealership without a scheduled appointment and was taken immediately by Mike. He handled the situation with his usual humor, good will and professionalism. The problem was fixed. If it is possible to say, I find it a pleasure to have Mike and the service team at Danbury Volvo take care of me and my car. After filling out the forms for repair, Mike asked if it would be alright to throw in a car wash! And to top it all off, the service personnel have great counter candy! In my 76 years, I have owned many cars but I have never before, enjoyed going in for service. More

Very Satisfied Customer Volvo of Danbury does not disappoint. I would recommend them for your Volvo service needs. Many thanks to Mike Cerone for his excellent representatio Volvo of Danbury does not disappoint. I would recommend them for your Volvo service needs. Many thanks to Mike Cerone for his excellent representation of the dealership and the brand. Best regards, Justin G. More

Excellent Service Excellent service center. I've been going for several years and have always had excellent service. Recently I had a problem with the starter (car h Excellent service center. I've been going for several years and have always had excellent service. Recently I had a problem with the starter (car has over 130,000 miles, so the starter was beginning to wear out). Since the servicing was going to take several hours, John managed to find a loaner car for me on short notice. Most recently I had the tires replaced, and John and the service department took care of it quickly. I have trust in the people and the work and I highly recommend Volvo of Danbury service center. More

Very helpful and accomodating Took car in for service - first time getting it serviced. Conveniently dropped me off and picked me up from work. I worked with Mike. He was very help Took car in for service - first time getting it serviced. Conveniently dropped me off and picked me up from work. I worked with Mike. He was very helpful and patient in explaining everything thoroughly. Also very friendly and accomodating my schedule. More

Fast, Competent Service. Pleasant, intelligent personnel. Original battery finally died after 100,000 good miles. Got a jump, called in (John) for same day service, showed up 45 minutes later. They tested the Original battery finally died after 100,000 good miles. Got a jump, called in (John) for same day service, showed up 45 minutes later. They tested the electrical components, replaced the battery and had me back on the road in an hour. More

Great service department Service department is top notch. An always-friendly staff that knows their customers by name. They are willing to work with customers on determining p Service department is top notch. An always-friendly staff that knows their customers by name. They are willing to work with customers on determining priority repair needs and explaining maintenance and repair work fully. They will give the best service price they can for loyal customers. More

expediant Took my car to get an oil change and they messed it up. Called Danbury volvo and they were prompt with advise and action. They fixed the problem and c Took my car to get an oil change and they messed it up. Called Danbury volvo and they were prompt with advise and action. They fixed the problem and cleaned up the mess . To be able to have a loaner on short notice to get to work was fantastic. More

Excellent professional service This is probably the best dealership I've dealt with in the last 40 years. Mike C in service provides excellent professional service and the sales exp This is probably the best dealership I've dealt with in the last 40 years. Mike C in service provides excellent professional service and the sales experience was hassle free and refreshingly honest and straightforward. I've bought two Volvos from them in the past two years and they will be my dealer of choice for the next purchase. More