Volvo Cars Danbury - Service Center

Top Notch! Excellent service. We had an appointment and had planned to drop the car off in the evening. It began to snow and my wife was concerned about driving Excellent service. We had an appointment and had planned to drop the car off in the evening. It began to snow and my wife was concerned about driving with the kids. Mike offered to have someone give me a ride home in the snow! Unfortunately the vehicle needed a second day to complete unforeseen repairs. I was concerned that we would be stuck at home a second day. Once again Mike came to the rescue and was able to find us a loaner so we could stay on top of our busy schedules. All the while he was courteous, patient and explained all the work that was to be performed and answered all of my questions. More

Excellent service I dropped my car off on a Sunday without any appointment scheduled due to an unexpected issue. Mike was able to get my diagnosed and set up a rental c I dropped my car off on a Sunday without any appointment scheduled due to an unexpected issue. Mike was able to get my diagnosed and set up a rental car (all loaners were out) Monday. No dealer had the parts necessary but they were delivered Tuesday and then I was picked up from my home Tuesday and brought to the dealership so I could tally up. Mike was very informative and helpful the whole time. He kept me in the loop and is always super nice. Someone even played with my toddler while I signed paperwork! Love this service department! More

Could not ask for better service I literally stopped by with no appointment to ask for help with a code my local garage couldn't get specific information on. Without hesitation I was I literally stopped by with no appointment to ask for help with a code my local garage couldn't get specific information on. Without hesitation I was met with a "yes" and was directed to a comfortable waiting area. After a very short wait a technician sat down next to me to explain the problem, which was thankfully under warranty. The car could be fixed on the spot if I was willing to wait the 1.5 hours needed to do the job. I don't live that close to the dealership and I had the day off from work, so waiting was a fine option. Some 20 min later the same tech, Jon came back to say the part they had was defective and they would need more time to get it and install it. I was offered a "loaner" with no prompting from me and was told I could come back at day's end to pick up my car. Considering I had no appointment and I am not a regular customer (due to distance), the high level of service was unexpected and most appreciated. More

terrific honest, trustworthy, punctual, and friendly kudos to john and if you need a recommendation for a good restraint talk to mike !!! stuck to the quoted honest, trustworthy, punctual, and friendly kudos to john and if you need a recommendation for a good restraint talk to mike !!! stuck to the quoted price More

Stop light warning light I had a "check stop light warning" on my dashboard and stopped into the dealership without a scheduled appointment and was taken immediately by Mike. I had a "check stop light warning" on my dashboard and stopped into the dealership without a scheduled appointment and was taken immediately by Mike. He handled the situation with his usual humor, good will and professionalism. The problem was fixed. If it is possible to say, I find it a pleasure to have Mike and the service team at Danbury Volvo take care of me and my car. After filling out the forms for repair, Mike asked if it would be alright to throw in a car wash! And to top it all off, the service personnel have great counter candy! In my 76 years, I have owned many cars but I have never before, enjoyed going in for service. More

Very Satisfied Customer Volvo of Danbury does not disappoint. I would recommend them for your Volvo service needs. Many thanks to Mike Cerone for his excellent representatio Volvo of Danbury does not disappoint. I would recommend them for your Volvo service needs. Many thanks to Mike Cerone for his excellent representation of the dealership and the brand. Best regards, Justin G. More

Very helpful and accomodating Took car in for service - first time getting it serviced. Conveniently dropped me off and picked me up from work. I worked with Mike. He was very help Took car in for service - first time getting it serviced. Conveniently dropped me off and picked me up from work. I worked with Mike. He was very helpful and patient in explaining everything thoroughly. Also very friendly and accomodating my schedule. More

Fast, Competent Service. Pleasant, intelligent personnel. Original battery finally died after 100,000 good miles. Got a jump, called in (John) for same day service, showed up 45 minutes later. They tested the Original battery finally died after 100,000 good miles. Got a jump, called in (John) for same day service, showed up 45 minutes later. They tested the electrical components, replaced the battery and had me back on the road in an hour. More

Excellent Service Excellent service center. I've been going for several years and have always had excellent service. Recently I had a problem with the starter (car h Excellent service center. I've been going for several years and have always had excellent service. Recently I had a problem with the starter (car has over 130,000 miles, so the starter was beginning to wear out). Since the servicing was going to take several hours, John managed to find a loaner car for me on short notice. Most recently I had the tires replaced, and John and the service department took care of it quickly. I have trust in the people and the work and I highly recommend Volvo of Danbury service center. More

Great service department Service department is top notch. An always-friendly staff that knows their customers by name. They are willing to work with customers on determining p Service department is top notch. An always-friendly staff that knows their customers by name. They are willing to work with customers on determining priority repair needs and explaining maintenance and repair work fully. They will give the best service price they can for loyal customers. More