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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.6
265 Reviews
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1152 Route 9

Wappingers Falls, NY

12590

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Showing 265 reviews

February 13, 2026

Always quick thorough friendly service. They go out of their way to take care of customers. More

by wwittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Feb 16, 2026 -

Volvo Cars Hudson Valley responded

Thank you for the kind words! We're so happy to hear that your experience was friendly and quick. We strive for excellent customer service and we're glad this showed in your experience.

January 27, 2026

From the person who works the front desk (when they're actually there), to the sales people, to the service department; this dealership has some of the worst customer service I have experienced, especiall More

by mail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales staff, service department, front desk
Jan 30, 2026 -

Volvo Cars Hudson Valley responded

We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. What you’ve described is not the level of communication or service we strive to provide. This feedback has been shared internally so it can be addressed. We welcome the opportunity to connect directly about this issue.

January 20, 2026

Friendly employees and great service. Waiting lounge has comfortable seats,fresh coffee, cold water and snacks . More

by Lduquette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim, Dan
Jan 21, 2026 -

Volvo Cars Hudson Valley responded

Thank you for your review! We’re glad you enjoyed the comfortable waiting area and the refreshments during your visit.

December 29, 2025

Had a great experience. Salesman and money man were very knowledgeable.great atmosphere! Great car! More

by Nurse911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Michael
Dec 29, 2025 -

Volvo Cars Hudson Valley responded

Thanks for taking the time to leave us a review. We aim to provide a good atmosphere, and we're happy to hear that showed in your visit. Enjoy your new car!

December 19, 2025

Leased a xc40 …the experience was very easy and professional..Dealt with Jim Mansfield who was excellent..Jim answered all our questions,took us for a test drive and explained everything in the car More

by golfer443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mansfield
Dec 29, 2025 -

Volvo Cars Hudson Valley responded

Thanks for the review! We'll pass along your message to Jim. We're glad to hear that your experience was worth five stars.

December 13, 2025

Great and easy experience in buying our XC60 with Kali. Got the deal done quickly More

by andrewg
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kali
Dec 17, 2025 -

Volvo Cars Hudson Valley responded

We appreciate the positive review! We're so glad that Kali was able to assist you and make your experience purchasing your XC60 a great one. We look forward to seeing you again soon!

November 27, 2025

Excellent experience and customer service. Bought a certified Used Volvo XC90, delivered in great condition and clean! High recommend. More

by Billshw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 01, 2025 -

Volvo Cars Hudson Valley responded

We appreciate the kind words! We're glad your XC90 purchase and delivery were smooth and that you’re happy with the condition of your vehicle. Thank you for recommending us!

October 29, 2025

Bought certified used with 27000 At 31000 brakes began to pulse upon braking. Was able to make an appointment in timely fashion and brakes were replaced. Very satisfied with process. More

by Jd
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Nov 03, 2025 -

Volvo Cars Hudson Valley responded

Thank you, JD! We’re happy to hear our team was able to take care of your vehicle quickly and get everything back to perfect condition. We appreciate you choosing Volvo Cars Hudson Valley and are glad you’re satisfied with your experience!

October 25, 2025

The service team is accommodating and they are great communicators. I always feel good about the work they do. More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim
September 17, 2025

Being first time owners of my wife's dream car you don't know what to expect when you have your car serviced.. and over the past year we've been using Volvo Cars Hudson Valley to take car of our XC90. Sim More

by DreamXC90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim
Sep 19, 2025 -

Volvo Cars Hudson Valley responded

Thank you for sharing your experience! We’re thrilled to hear that Sim and our team have been able to make your first year of ownership smooth and stress-free. We’re always here to keep your XC90 running at its best and appreciate your recommendation!

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