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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
272 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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272 Reviews of Volvo Cars Hudson Valley

April 28, 2026

The best service experience We have had at any dealership ever. They took the time to fix it right and gave it back to us 100 points perfect .Tanya the assistant manager went the extra mile giving us a bran More

by Mazdaspeed Arte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Travis
April 24, 2026

Have dealt with Tanya, Cen and Pat when needing service. Very professional and client oriented. Alway keeps in touch to let us know the issue and status of repair. Highly recommended. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya, Cin, Pat
April 01, 2026

They will make sure that everything is taken care for you. They do their best to serve you as the customer More

by l_georges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sim
March 13, 2026

The dealership sold the car I was promised I gave a deposit on it . I went to the dealership to sign the paperwork I was told the car was gone. I was not very happy.no one reached out to me, had to pi More

by Pgarguilojr
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyrell fostrr
March 12, 2026

Excellent service! Tanya was kind, courteous and kept me updated while sitting in a clean, large waiting area. More

by LOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
March 07, 2026

The service department is fantastic at Hudson Valley Volvo. They always do a great job advocating for the customer. More

by hello.from.pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim
March 06, 2026

Great service , fast , clean dealership everyone very polite . You get text about your service while waiting More

by Kelaki139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
February 13, 2026

Always quick thorough friendly service. They go out of their way to take care of customers. More

by wwittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Feb 16, 2026 -

Volvo Cars Hudson Valley responded

Thank you for the kind words! We're so happy to hear that your experience was friendly and quick. We strive for excellent customer service and we're glad this showed in your experience.

January 27, 2026

From the person who works the front desk (when they're actually there), to the sales people, to the service department; this dealership has some of the worst customer service I have experienced, especiall More

by mail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales staff, service department, front desk
Jan 30, 2026 -

Volvo Cars Hudson Valley responded

We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. What you’ve described is not the level of communication or service we strive to provide. This feedback has been shared internally so it can be addressed. We welcome the opportunity to connect directly about this issue.

January 20, 2026

Friendly employees and great service. Waiting lounge has comfortable seats,fresh coffee, cold water and snacks . More

by Lduquette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim, Dan
Jan 21, 2026 -

Volvo Cars Hudson Valley responded

Thank you for your review! We’re glad you enjoyed the comfortable waiting area and the refreshments during your visit.

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