Volvo Cars Hudson Valley
Wappingers Falls, NY
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272 Reviews of Volvo Cars Hudson Valley
The best service experience We have had at any dealership ever. They took the time to fix it right and gave it back to us 100 points perfect .Tanya the assistant manager went the extra mile giving us a bran ever. They took the time to fix it right and gave it back to us 100 points perfect .Tanya the assistant manager went the extra mile giving us a brand new loaner to use until ours was fixed . We will never go anywhere else to service our Volvo. Simply put, the best service department experience we ever had. More
Have dealt with Tanya, Cen and Pat when needing service. Very professional and client oriented. Alway keeps in touch to let us know the issue and status of repair. Highly recommended. Very professional and client oriented. Alway keeps in touch to let us know the issue and status of repair. Highly recommended. More
The dealership sold the car I was promised I gave a deposit on it . I went to the dealership to sign the paperwork I was told the car was gone. I was not very happy.no one reached out to me, had to pi deposit on it . I went to the dealership to sign the paperwork I was told the car was gone. I was not very happy.no one reached out to me, had to pick out a car I didn’t want.The sales person was great ,your management was not!!.so to make a long story short I would not recommend your dealership to anyone. More
From the person who works the front desk (when they're actually there), to the sales people, to the service department; this dealership has some of the worst customer service I have experienced, especiall actually there), to the sales people, to the service department; this dealership has some of the worst customer service I have experienced, especially for a luxury car dealer. I literally couldn't get a call or email back when I was ready to buy a car. Now that I have purchased a car, I can't get in touch with the service department. I don't want to call anyone out by name, I think it's an overall problem. Maybe new management is in order. More

