
Volvo Cars Hudson Valley
Wappingers Falls, NY
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A little bummed that a tire rotation wasn't covered on my leased car and I had to pay out of pocket for it. You wouldn't let a tire rotation go-not something you can really blow off-you need to have it done leased car and I had to pay out of pocket for it. You wouldn't let a tire rotation go-not something you can really blow off-you need to have it done. More
Brought car in to have them look at a leather seat wearing prematurely. They offered to bring the car in immediately to repair the seat at no charge and complete the scheduled service. Used a loaner wearing prematurely. They offered to bring the car in immediately to repair the seat at no charge and complete the scheduled service. Used a loaner car for the couple of hours the car was in the shop and everything was perfect. Strongly recommend this dealer. More
I HAVE NEVER HAD A TRULY BAD EXPERIENCE HERE, WITH THE SERVICE DEPT. THEY ARE ALWAYS FRIENDLY, ACCOMODATING, AND THEY LISTEN. I HAVE BEEN A LOYAL CUSTOMER FOR 6 1/2 YEARS AND WOULD GLADLY RECOMMEND THIS SERVICE DEPT. THEY ARE ALWAYS FRIENDLY, ACCOMODATING, AND THEY LISTEN. I HAVE BEEN A LOYAL CUSTOMER FOR 6 1/2 YEARS AND WOULD GLADLY RECOMMEND THIS DEALERSHIP TO ANYONE FOR A TERRIFIC, RELIABLE CAR, AND EXCELLENT SERVICE. IT'S NICE TO BE RECOGNIZED BY NAME WHEN I CALL OR COME IN. More
This is my third Volvo XC90 and I had a wonderful experience with Jeff Zamler and the sales manager, Gabe. Jeff was polite, informative, patient and efficient throughout the process, getting me the experience with Jeff Zamler and the sales manager, Gabe. Jeff was polite, informative, patient and efficient throughout the process, getting me the monthly number I needed in order to make the purchase and then procuring the exact car I wanted. Gabe was great working behind the scenes to make it all happen. Thank you, gentleman. Here's to another couple of years cruising the highways and biways in my XC90! More
As always, an exceptionally courteous and efficient visit. Our unusual noise was diagnosed and fixed very quickly. The very best part was that the problem was completely covered under the warranty an visit. Our unusual noise was diagnosed and fixed very quickly. The very best part was that the problem was completely covered under the warranty and the bill was zero! We look forward to our next visit for a service. Very many thanks, Nicholas and Carola Warren. More
Staff are courteous and knowledgable. Car was serviced and returned in time promised. Car runs smoother after service. Look forward to continuing to use Hudson Valley Volvo. and returned in time promised. Car runs smoother after service. Look forward to continuing to use Hudson Valley Volvo. More
Friendly, flexible, and quick service! HV Volvo made an appointment for me same day, and was able to switch my appointment time (for emergency diagnostics) at the drop of a hat. I was stunned at how quickl appointment for me same day, and was able to switch my appointment time (for emergency diagnostics) at the drop of a hat. I was stunned at how quickly I was in and out of the shop. Superb! More
Quick and friendly, went in for 37500 mile service and was treated wonderfully . Also was treated to a car wash! And really terrific nice people was treated wonderfully . Also was treated to a car wash! And really terrific nice people More
Great service!! My car was making scraping noise on the way going to my office and decided to visit the service center to get it checked. Service advisor accepted my request to take a look at my car witho way going to my office and decided to visit the service center to get it checked. Service advisor accepted my request to take a look at my car without appointment and helped me to get me loaner car. This helped me to avoid taking off on that day and got my car on the same day. Great service and would strongly recommend this dealer for service. More
I purchased a 2004 BMW X3 2.5 SAV from here and the dealership exceeded my expectations. The employees were friendly, outgoing, and accommodating. I worked directly with Brian and he provided me with a dealership exceeded my expectations. The employees were friendly, outgoing, and accommodating. I worked directly with Brian and he provided me with all the information I asked for regarding my purchase. When i first arrived on a Thursday, he greeted me with a warm firm handshake, and within minutes we were out on the test drive. After the excellent test drive of the immaculate condition vehicle, we sat and discussed a few options. He provided all the information regarding in house financing that I needed (even though i already had financing set up through my local credit union, it was still worth while to see if they could offer anything better. I ended up sticking with my credit union financing because they offered me a great rate, with GAP insurance, and a buyer protection plan). After they appraised my trade-in, we finalized the deal and price of my purchase. I put a small down payment/desposit on the car and left a happy person. Friday's are Brian's normal day off and I was still waiting to hear back from their finance department regarding rates, so not much was done. Come first thing Monday I was in my new (used) car, and driving off into the beautiful sunny afternoon. They took care of everything so I didn't have to step foot into the DMV, which we all know is a huge pain in the butt. That was worth the dealership experience alone. Overall it was a great experience and I highly recommend purchasing any new or used vehicle through them. More