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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
250 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 250 reviews

November 09, 2012

A little bummed that a tire rotation wasn't covered on my leased car and I had to pay out of pocket for it. You wouldn't let a tire rotation go-not something you can really blow off-you need to have it done More

by ewmiscedra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric & Michelle Miscedra
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. We appreciate our customers taking the time to share their opinions and experiences with us. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

November 01, 2012

Brought car in to have them look at a leather seat wearing prematurely. They offered to bring the car in immediately to repair the seat at no charge and complete the scheduled service. Used a loaner More

by smance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear were pleased with our service department. Our team takes great pride in providing all our valued customers with superior service and making all their service appointments a pleasant one. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

October 25, 2012

I HAVE NEVER HAD A TRULY BAD EXPERIENCE HERE, WITH THE SERVICE DEPT. THEY ARE ALWAYS FRIENDLY, ACCOMODATING, AND THEY LISTEN. I HAVE BEEN A LOYAL CUSTOMER FOR 6 1/2 YEARS AND WOULD GLADLY RECOMMEND THIS More

by eaklebaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in Service
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are very pleased to hear you were satisfied with our service department. Our goal each and every day is to provide excellent service and exceed all our customers' expectations. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

October 19, 2012

This is my third Volvo XC90 and I had a wonderful experience with Jeff Zamler and the sales manager, Gabe. Jeff was polite, informative, patient and efficient throughout the process, getting me the More

by deborahrodriguez61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Zamler
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that Jeff was helpful and polite during the sales process. Jeff is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. It has been a pleasure doing business with you, we look forward to working with you again. Regards, Gabe Levy - Sales Manager

October 14, 2012

As always, an exceptionally courteous and efficient visit. Our unusual noise was diagnosed and fixed very quickly. The very best part was that the problem was completely covered under the warranty an More

by warrennick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. DeCicco
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear you were satisfied with our service department. We strive each and every day to provide all our loyal and valued customers with exceptional service. Thank you for choosing Hudson Valley Volvo, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

October 11, 2012

Staff are courteous and knowledgable. Car was serviced and returned in time promised. Car runs smoother after service. Look forward to continuing to use Hudson Valley Volvo. More

by losofsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry S., Mary, Dan D.
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am very pleased to hear you were happy with the customer service you received from our dealership. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

October 08, 2012

Friendly, flexible, and quick service! HV Volvo made an appointment for me same day, and was able to switch my appointment time (for emergency diagnostics) at the drop of a hat. I was stunned at how quickl More

by bkheavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurence Storck
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional service and making all their service appointmens a positive one. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

September 28, 2012

Quick and friendly, went in for 37500 mile service and was treated wonderfully . Also was treated to a car wash! And really terrific nice people More

by Bv12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and mike
Oct 02, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We are pleased to hear that you had a pleasant experience with our service department. Our goal each and every day is to provide exceptional service to all our valued customers. We appreciate your business, thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco – Service Manager

September 27, 2012

Great service!! My car was making scraping noise on the way going to my office and decided to visit the service center to get it checked. Service advisor accepted my request to take a look at my car witho More

by rsbabu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurance Stork
Oct 02, 2012 -

Volvo Cars Hudson Valley responded

Thank you for review and recommendation. I am happy to hear that you had a pleasant visit with our service department. Our entire team works diligently and exemplifies the high standards and ethics we have set for ourselves and our customers have come to expect. We appreciate you taking the time to tell us about your latest visit. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco – Service Manager

September 26, 2012

I purchased a 2004 BMW X3 2.5 SAV from here and the dealership exceeded my expectations. The employees were friendly, outgoing, and accommodating. I worked directly with Brian and he provided me with a More

by seanphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cohen
Oct 02, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am delighted to hear that Brian was very informative and made your latest sales visit a pleasant one. Our sales team is always enthusiastic, and excited to help our valued customers with any questions or concerns they may have. We appreciate your business and look forward to working with you again. Regards, Gabe Levy – Sales Manager

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