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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.6
279 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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279 Reviews of Volvo Cars Hudson Valley

March 13, 2026

The dealership sold the car I was promised I gave a deposit on it . I went to the dealership to sign the paperwork I was told the car was gone. I was not very happy.no one reached out to me, had to pi More

by Pgarguilojr
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyrell fostrr
March 12, 2026

Excellent service! Tanya was kind, courteous and kept me updated while sitting in a clean, large waiting area. More

by LOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
March 07, 2026

The service department is fantastic at Hudson Valley Volvo. They always do a great job advocating for the customer. More

by hello.from.pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim
March 06, 2026

Great service , fast , clean dealership everyone very polite . You get text about your service while waiting More

by Kelaki139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
February 13, 2026

Always quick thorough friendly service. They go out of their way to take care of customers. More

by wwittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Feb 16, 2026 -

Volvo Cars Hudson Valley responded

Thank you for the kind words! We're so happy to hear that your experience was friendly and quick. We strive for excellent customer service and we're glad this showed in your experience.

January 27, 2026

From the person who works the front desk (when they're actually there), to the sales people, to the service department; this dealership has some of the worst customer service I have experienced, especiall More

by mail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales staff, service department, front desk
Jan 30, 2026 -

Volvo Cars Hudson Valley responded

We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. What you’ve described is not the level of communication or service we strive to provide. This feedback has been shared internally so it can be addressed. We welcome the opportunity to connect directly about this issue.

January 20, 2026

Friendly employees and great service. Waiting lounge has comfortable seats,fresh coffee, cold water and snacks . More

by Lduquette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim, Dan
Jan 21, 2026 -

Volvo Cars Hudson Valley responded

Thank you for your review! We’re glad you enjoyed the comfortable waiting area and the refreshments during your visit.

December 29, 2025

Had a great experience. Salesman and money man were very knowledgeable.great atmosphere! Great car! More

by Nurse911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Michael
Dec 29, 2025 -

Volvo Cars Hudson Valley responded

Thanks for taking the time to leave us a review. We aim to provide a good atmosphere, and we're happy to hear that showed in your visit. Enjoy your new car!

December 19, 2025

Leased a xc40 …the experience was very easy and professional..Dealt with Jim Mansfield who was excellent..Jim answered all our questions,took us for a test drive and explained everything in the car More

by golfer443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mansfield
Dec 29, 2025 -

Volvo Cars Hudson Valley responded

Thanks for the review! We'll pass along your message to Jim. We're glad to hear that your experience was worth five stars.

December 13, 2025

Great and easy experience in buying our XC60 with Kali. Got the deal done quickly More

by andrewg
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kali
Dec 17, 2025 -

Volvo Cars Hudson Valley responded

We appreciate the positive review! We're so glad that Kali was able to assist you and make your experience purchasing your XC60 a great one. We look forward to seeing you again soon!

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