Volvo Cars Hudson Valley
Wappingers Falls, NY
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279 Reviews of Volvo Cars Hudson Valley
The dealership sold the car I was promised I gave a deposit on it . I went to the dealership to sign the paperwork I was told the car was gone. I was not very happy.no one reached out to me, had to pi deposit on it . I went to the dealership to sign the paperwork I was told the car was gone. I was not very happy.no one reached out to me, had to pick out a car I didn’t want.The sales person was great ,your management was not!!.so to make a long story short I would not recommend your dealership to anyone. More
From the person who works the front desk (when they're actually there), to the sales people, to the service department; this dealership has some of the worst customer service I have experienced, especiall actually there), to the sales people, to the service department; this dealership has some of the worst customer service I have experienced, especially for a luxury car dealer. I literally couldn't get a call or email back when I was ready to buy a car. Now that I have purchased a car, I can't get in touch with the service department. I don't want to call anyone out by name, I think it's an overall problem. Maybe new management is in order. More
Leased a xc40 …the experience was very easy and professional..Dealt with Jim Mansfield who was excellent..Jim answered all our questions,took us for a test drive and explained everything in the car professional..Dealt with Jim Mansfield who was excellent..Jim answered all our questions,took us for a test drive and explained everything in the car. More

