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Volvo Cars Hudson Valley - Service Center

Wappingers Falls, NY

4.7
153 Reviews

153 Reviews of Volvo Cars Hudson Valley - Service Center

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October 11, 2012

Staff are courteous and knowledgable. Car was serviced and returned in time promised. Car runs smoother after service. Look forward to continuing to use Hudson Valley Volvo. More

by losofsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry S., Mary, Dan D.
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am very pleased to hear you were happy with the customer service you received from our dealership. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

October 08, 2012

Friendly, flexible, and quick service! HV Volvo made an appointment for me same day, and was able to switch my appointment time (for emergency diagnostics) at the drop of a hat. I was stunned at how quickl More

by bkheavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurence Storck
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional service and making all their service appointmens a positive one. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

September 28, 2012

Quick and friendly, went in for 37500 mile service and was treated wonderfully . Also was treated to a car wash! And really terrific nice people More

by Bv12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and mike
Oct 02, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We are pleased to hear that you had a pleasant experience with our service department. Our goal each and every day is to provide exceptional service to all our valued customers. We appreciate your business, thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco – Service Manager

September 27, 2012

Great service!! My car was making scraping noise on the way going to my office and decided to visit the service center to get it checked. Service advisor accepted my request to take a look at my car witho More

by rsbabu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurance Stork
Oct 02, 2012 -

Volvo Cars Hudson Valley responded

Thank you for review and recommendation. I am happy to hear that you had a pleasant visit with our service department. Our entire team works diligently and exemplifies the high standards and ethics we have set for ourselves and our customers have come to expect. We appreciate you taking the time to tell us about your latest visit. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco – Service Manager

September 24, 2012

I rated Hudson Valley Volvo as I did because they were OUTSTANDING in every way. I was driving from Maine to Washington DC with a stop in Poughkeepsie NY where I encountered a misfire in my engine. This More

by JBMSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Oct 02, 2012 -

Volvo Cars Hudson Valley responded

Thank you for commenting on your experience with our dealership. Here at Hudson Valley Volvo we are always excited to help our customers with any problems they may have with their vehicles. I am proud to hear that we have provided a service you were satisfied with. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco – Service Manager

September 13, 2012

I had a 30k service done to my CX60 - as promised , the work was done in an hour which I greatly appreciated since I was on a time crunch . More

by Cosmofemme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for commenting on your latest experience with our service department. We are happy to hear that your service appointment went smoothly. Our team works hards to ensure all our customers have worry free and comfortable appointments. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

September 10, 2012

As always, the service department at Hudson Valley Volvo is friendly, attentive, considerate and very accomodating. They make the drudgery of taking your car in for service or repair as comfortable and pain More

by xc702010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Mary
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am pleased to hear that you were satisfied with the service you received from our service department. Our goal is to provide excellent customer service and exceed our valued customers' expectations. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

August 22, 2012

Friendly, efficient, responsive. They go out of their way to get it done. And in a manner that makes one feel both understood and cared for. More

by weedywet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear that you were satisfied with our dealership. Customer service is our first priority so it is always greatly rewarding to hear about your latest experience with our service department. We appreciate your business. Regards, Dan DeCicco - Service Manager

August 21, 2012

The service is really great at Hudson Valley Volvo. Al the staff are quite caring, nice and the work completed is quite stellar! I will not go Anyplace else! More

by natasha.freemanmack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am very happy to hear you were satisfied with our team here at Hudson Valley Volvo. Our team works diligently each and every day to provide superior service and make all our valued customers' service appointments a pleasant one. We appreciate your business and hope to see you again soon. Regards, Dan DeCicco - Service Manager

August 19, 2012

Besides yearly maintenance, I had 2 problems: heater not working properly, side mirror on passenger side drifts after set. I was told the computer said the problems didn't exist. I am not making up proble More

by jaq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember names
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am sorry to hear you were not satisfied with our service department. If there is anything we can do to better serve you going forward please feel free to contact me directly. Regards, Dan DeCicco - Service Manager

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