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Volvo Cars Hudson Valley - Service Center

Wappingers Falls, NY

4.6
153 Reviews

153 Reviews of Volvo Cars Hudson Valley - Service Center

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September 13, 2011

When making an appointment for service, the experience is always outstanding. I never have to wait for an appointment and at times I need a loaner car due to scheduling conflicts. The car is always ready, More

by bknecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Decicco
Sep 12, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We appreciate your feedback and are very pleased you had a great experience. At Hudson Valley Volvo we are dedicated to providing excellent customer service. We appreciate your business and look forward to servicing your vehicle in the near future. Thanks Dan DeCicco- Service Manager

August 29, 2011

The mechanics and staff are super-friendly and helpful. They really explain what the problems with your car may be, in terms that even those of us not accustomed to "auto-talk" understand. I have always re More

by daniellepm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

We appreciate you taking the time to write your review. I am happy to hear that you were satisfied with the service you recieved. Our entire service team is always excited to answer any questions or concerns our customers may have with their vehicles. It has been a pleasure working with you. Regards, Dan DeCicco - Service Manager

June 27, 2011

Terrible service,unqualified,incompetent mechanics(a lot of mistakes).When i called this morning somebody answered without introducing himself,he was rude,when i made a comment he was just silent,no answer More

by pprrtt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
i don't know
Aug 31, 2011 -

Volvo Cars Hudson Valley responded

I appoligize for your less than satisfactory service experience. We participate in Dealer Rater to help better help serve our customers and we appreciate any and all feed back. If there is anything we can do to better serve you going forward please feel free to contact me dirctly. Thank You, Christopher P Gavin General Manager Hudson Valley Volvo 845-298-1800 ext.3666

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