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Volvo Cars Hudson Valley - Service Center
Wappingers Falls, NY
153 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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153 Reviews of Volvo Cars Hudson Valley - Service Center
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July 31, 2020
TERRIBLE, hostile service. Was threatened by the service manger for having the loaner for more than one day. I was waiting for the sales department to get back to me about the value of my car for a trade in manger for having the loaner for more than one day. I was waiting for the sales department to get back to me about the value of my car for a trade in. I DO NOT RECOMMEND THIS PLACE More
by J P
Employees Worked With
Don Deccico
March 28, 2019
Consistenly excellent service. All of the work was completed quickly and professionally according to the estimate of proposed work. All of the work was completed quickly and professionally according to the estimate of proposed work. Hudson Valley Volvo has always taken care of our cars with our family’s best interest at heart. They are professional, fair and honest. More
by RangerFrank
Employees Worked With
Dan DeCicco - Service Manager, Patrick - Tech/Mechanic and Chris at the service counter.
July 26, 2018
Service Department is CLOSED It appears that the service department is closed, definitely not going to buy my new Volvo from a dealer with no service department. Definitely will It appears that the service department is closed, definitely not going to buy my new Volvo from a dealer with no service department. Definitely will look for a new dealer to buy my next Volvo - stay away from this place. More
by petelamp
Employees Worked With
None of these, no one would call me back
January 17, 2018
The staff at service bent over backwards to get my car completed,even though the insurance company took time to get answers back. I was out of town and broke down and my car was returned clean and complet completed,even though the insurance company took time to get answers back. I was out of town and broke down and my car was returned clean and complete. If I have the need to go back I wold not have any hesitation to return. Thank you Peter Kohn More
by peterkohn
Employees Worked With
Danny, Mary
October 11, 2017
Service Took my car in and as usual the people and the work on the car was exceptional. New building is beautiful., very commfortable. I only have my car se Took my car in and as usual the people and the work on the car was exceptional. New building is beautiful., very commfortable. I only have my car serived at Volvo. More
by MCP17
Employees Worked With
Dan Decico
September 27, 2017
Outstanding service as usual I am always impressed with the excellent customer service of Hudson Vally Volvo. Mrs. Murphy always goes above and beyond to accommodate me everytime I am always impressed with the excellent customer service of Hudson Vally Volvo. Mrs. Murphy always goes above and beyond to accommodate me everytime I need maintenance. The service department also is the best, that’s why I always buy my car at this dealer. Thank you all for the great work. More
by Valeria Johnson
Employees Worked With
Mrs. Murphy
September 19, 2017
Awesome! I wanted to express how fortunate I am to have my Volvo XC 90 in the great care of Dan P and the rest of his team. I am impressed with the professiona I wanted to express how fortunate I am to have my Volvo XC 90 in the great care of Dan P and the rest of his team. I am impressed with the professionalism, courteous service and attention to detail. Thank you again! More
by Michelle Poczobut
Employees Worked With
Dan sevice manager, Anthony.
August 20, 2017
My "New" Car I bought my 2008 V70 from Hudson Valley Volvo nine years ago, and I still feel like it is my new car. Although I rarely need them, the service departm I bought my 2008 V70 from Hudson Valley Volvo nine years ago, and I still feel like it is my new car. Although I rarely need them, the service department is great. More
by Rpm
Employees Worked With
Dan
August 16, 2017
Absolutely Outstanding Service at Hudson Valley Volvo! I cannot express enough, the good people behind the service department at Hudson Valley Volvo...beginning with Dan DeCicco, Larry Stork, Patrick and t I cannot express enough, the good people behind the service department at Hudson Valley Volvo...beginning with Dan DeCicco, Larry Stork, Patrick and the rest of the service mechanics and staff they have always looked out for our best interest whenever one of our cars needed servicing or repairs. Recently, I experienced a tire failure on the Thruway as I was leaving on a business trip. Dan went far above and beyond any reasonable expectation of what a dealer service department could do to help me in my situation. Dan saw to it that my wheel was checked for damage and a new tire installed within an hour so that I was able to get right back on my way. I have nothing but praise and sincere appreciation for the way Dan and his team took ownership of "my problem" and solved it for me. Our family has been part of the Hudson Valley Volvo family for over ten years and we could not be happier. More
by RangerFrank
Employees Worked With
Daniel DeCicco
August 09, 2017
Great service all the time This is my 3 Volvo from Hudson Valley, and Excellent service! always a pleasure dealing with the service dept. and also the sales dept. Hudson valley This is my 3 Volvo from Hudson Valley, and Excellent service! always a pleasure dealing with the service dept. and also the sales dept. Hudson valley is the Best of the Best. More
by AJP951
Employees Worked With
Dan, Larry
