Volvo Cars Hudson Valley - Service Center

What a joke this dealer is! I have a 99.9 % feeling these reviews all your "customers" are leaving are actually stated by your workers. Especially the ones about MY Mini Cooper I I have a 99.9 % feeling these reviews all your "customers" are leaving are actually stated by your workers. Especially the ones about MY Mini Cooper I traded in! I've tried dealing with your "people" everyone is so stuck up and rude. I would never go back! I can't even experience a Volvo with all the issues I'm having. And your CPO inspection was so false! Having to replace both front and back brakes rotors and pad after having it for one week!!!!!???!?!??? Never again! Your company only gets along with new car buyers. If your a used car buyer then you are at the bottom of the tote pole because we or I may not able to afford a BRAND NEW VOLVO! And I know for a face that I DID NOT RATE 5 stars on my last post. So your obviously hacking and revising people's or should I say your workers reviews and comments More

XC60 oil consumption issue Although officially past my 5 year warranty period, Volvo backed up their committment to quality and resolved this problem at no charge. Dan was very Although officially past my 5 year warranty period, Volvo backed up their committment to quality and resolved this problem at no charge. Dan was very accommodating with the process authorizing a loaner and taking the time to explain possible resolutions. Very impessed with his professionalism and his bedside manner, so to speak. More

Professional & Personable all at once! Sure, when your car needs a out of the routine service call, it's not a happy prospect. Dan, Laurence and the service staff always manage to turn lemo Sure, when your car needs a out of the routine service call, it's not a happy prospect. Dan, Laurence and the service staff always manage to turn lemons into lemonade. We are very glad to have Hudson Valley Volvo in our backyard. They are very attentive, always accommodating and truly deliver service with a smile. You will not find a more truthful or trustworthy dealer...and it begins with their great people. Thank you! More

Outstanding I had a problem with my Volvo. The service department offered me an appointment for the same day and arranged for me to have a loaner car which is im I had a problem with my Volvo. The service department offered me an appointment for the same day and arranged for me to have a loaner car which is important for me bc I only have one car. Staff is friendly, courteous and competent. More

Service - Always on top of their game I'm fortunate enough to be able to choose almost any vehicle for my personal use. I selected my Volvo S60 (not a perfect vehicle) because of the prof I'm fortunate enough to be able to choose almost any vehicle for my personal use. I selected my Volvo S60 (not a perfect vehicle) because of the professionalism and competence of Mr DeCico, the service manager and his assistant, Larry (my apologies as I don't recall his last name). Professional, friendly, sincere, I have great confidence when I bring my car in that all service will be completed well and to my spec. I've also seen the interactions of these gentlemen with their service technicians, again providing professional oversight and great respect for the technicians work. They just completed a 100K servicing on my 3 1/2 yr old car and did the usual excellent job. That excellence incudes a candid conversation of the work they did, their future recommendations, and friendly banter. I recommend this service group under this service management team without reservation. More

Continual excellent service The annual NYS inspection was recently completed on my C70. The excellent service has continued since our Volvo OSD purchase in 2011. They even found The annual NYS inspection was recently completed on my C70. The excellent service has continued since our Volvo OSD purchase in 2011. They even found and repaired something that I was not aware of. Kudos to Larry and Dan! I want to preserve the C70 for my children. More

Excellent service ,this is very professional auto group The service. Was excellent the service manager and the service advisor were excellent ,you can tell that they really care about their work and their c The service. Was excellent the service manager and the service advisor were excellent ,you can tell that they really care about their work and their customers, the work was excellent.Mr.Dicicco is truly a professional . More

Best in Sales and Service. I have been using this Volvo Dealership for the last 6 years and have never had a bad experience, Sales Dept. are EXCELLENT and the service dept. is I have been using this Volvo Dealership for the last 6 years and have never had a bad experience, Sales Dept. are EXCELLENT and the service dept. is Outstanding! Highly Recommened.. More

Easy Process I had a simple, routine maintenance appointment, and the Service department was helpful, quick and trustworthy. They saw that I had an air filter chan I had a simple, routine maintenance appointment, and the Service department was helpful, quick and trustworthy. They saw that I had an air filter change coming up in a few thousand miles, and were able to incorporate it into this appointment without much waiting. Everyone was friendly. The waiting area had snacks and coffee and water, and wifi, so all went well. More

Super Service with a Smile Just had my 40k service, what a breeze! Dropped off my S80 at lunch and picked it up before 5:30 closing. It looked beautiful after the free car wash, Just had my 40k service, what a breeze! Dropped off my S80 at lunch and picked it up before 5:30 closing. It looked beautiful after the free car wash, and drove like a charm More