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Volvo Cars Hudson Valley - Service Center

Wappingers Falls, NY

4.7
153 Reviews

153 Reviews of Volvo Cars Hudson Valley - Service Center

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February 06, 2013

I was thoroughly satisfied with my experience getting my car service and my tires rotated at Hudson Valley Volvo. They are always friendly and make things happen, as they were and did yesterday. They gave More

by deborahrodriguez61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary and Larry
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am very happy to hear that you were pleased with our dealership. We strive each and every day to provide all our customers with exceptional service. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

January 24, 2013

Thanks Hudson Valley Volvo. The servicing, response, Thanks Hudson Valley Volvo. The servicing, response, and the detailing were excellent. Friendly staff, and timely response. I would purchase anoth More

by Marcia babalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry and Mary
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear about your latest experience with our service department. We take great pride in our work and always try to provide all our customers with superior service and make all their experiences with our dealership. Thank you for choosing Hudson Valley Volvo, we look forward to working with you again. Regards, Dan DeCicco - Service Manager

January 13, 2013

My car was idling badly. I tried other vendors like AAMCO My car was idling badly. I tried other vendors like AAMCO to save money but they couldn't resolve my problems. I realized my best bet was to go t More

by jaffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel DiCicco
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear that you were satisfied with our service department. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your experience with our dealership. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

January 03, 2013

I brought my car to the dealership to get the spark plugs replaced and a oil changed. I was advices to have $2600 worth of work done to my car. The spark plugs alone cost 450$. Insane they made me buy eight More

by Pwitkowski82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I apologize for your less than satisfactory service experience. Our goal is and always hase been to provide outstanding service in our dealership. If there is anything we can do to better serve you gong forward please feel free to contact me directly. Regards Dan DeCicco - Service Manager

December 28, 2012

I brought my wagon in for an inspection, and had to have my steering system repaired. My front window wipers and two bulbs were also replaced. the whole thing came to almost 500 dollars, which was a pretty More

by chouia12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marian mcevoy
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. Customer service is our top priority so it is always reassuring to hear about your latest experience with our service department. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

November 16, 2012

The staff is very friendly and courteous. They explain the service they will be doing on your car and the price. No surprises. If something unexpected should arise they call you. Very satisfied with my se More

by TheNelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. I am very happy to hear that you were satisfied with our service department. Our staff is always excited to go the extra mile for our customers and always take the time to answer any questions or concerns they may have. We appreciate your business; we hope to see you again soon. Regards, Dan DeCicco - Service Manager

November 09, 2012

It's obvious that they want to provide their customers with good service. They also have coffee and snacks available while you wait for your service. An overall good experience. More

by kaceng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Kathy
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am happy to hear you had an overall positive experience with our service department. Our service team works diligently each and every day, to ensure all our valued customers have comfortable and worry free service department. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

November 01, 2012

Brought car in to have them look at a leather seat wearing prematurely. They offered to bring the car in immediately to repair the seat at no charge and complete the scheduled service. Used a loaner More

by smance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear were pleased with our service department. Our team takes great pride in providing all our valued customers with superior service and making all their service appointments a pleasant one. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

October 25, 2012

I HAVE NEVER HAD A TRULY BAD EXPERIENCE HERE, WITH THE SERVICE DEPT. THEY ARE ALWAYS FRIENDLY, ACCOMODATING, AND THEY LISTEN. I HAVE BEEN A LOYAL CUSTOMER FOR 6 1/2 YEARS AND WOULD GLADLY RECOMMEND THIS More

by eaklebaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in Service
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are very pleased to hear you were satisfied with our service department. Our goal each and every day is to provide excellent service and exceed all our customers' expectations. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

October 14, 2012

As always, an exceptionally courteous and efficient visit. Our unusual noise was diagnosed and fixed very quickly. The very best part was that the problem was completely covered under the warranty an More

by warrennick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. DeCicco
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear you were satisfied with our service department. We strive each and every day to provide all our loyal and valued customers with exceptional service. Thank you for choosing Hudson Valley Volvo, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

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