Volvo Cars Lisle

EXCELLENT VOLVO SERVICE DEPARTMENT--Volvo of Lisle! I found an excellent Volvo service department in Volvo of Lisle! I drove over 25 miles to bring my 2005 S60 Volvo to this location because I was not I found an excellent Volvo service department in Volvo of Lisle! I drove over 25 miles to bring my 2005 S60 Volvo to this location because I was not getting any results with other Volvo service dealers. Matter of fact, when taking my vehicle to other service dealers they told me other things that were wrong with my vehicle and could not fix the problem that I brought vehicle in for. At wits end...I made the call to Volvo of Lisle and not only they scheduled me for the same week service they also stated in order to test drive my car they'll place me in a loaner vehicle so I wouldn't have to wait until they figure out the problem. (Mind you --other Volvo service dealers wanted me to wait or rent a vehicle while my car was being service). Although, Volvo of Lisle still could not find the problem--they did not issue a statement about anything else being wrong with the car in fact they asked if I experienced the problem again to come in and they''ll ride with me. They returned my car nice and clean looking like a brand new vehicle. I was totally impressed! I will forever use Volvo of Lisle to service my car and when in then need of new vehicle--this will be the dealer I use to purchase. Thank you for the time your took with my vehicle! Best regards, LMR More

Service Brought Volvo in to repair radio. Was given a courtesy extention of my warranty. Radio was replaced at no cost. Thank you. Great Service. Earlie Brought Volvo in to repair radio. Was given a courtesy extention of my warranty. Radio was replaced at no cost. Thank you. Great Service. Earlier, I had a problem with passanger side rear view mirror whihc would not open from a closed position. Tech came out to my home to replace assembly. Again, great service. More

A Return to Excellent Service When I began using the Volvo of Lisle service department, the one-on-one personal service could not be surpassed. Over the past '2ish' years, I have w When I began using the Volvo of Lisle service department, the one-on-one personal service could not be surpassed. Over the past '2ish' years, I have wondered what happened; it just wasn't the same. There seemed to be a disconnect & disinterest between customer and employee. However, On August 27, 2014, from start to finish of a simple oil change, James came right up to my perceived old standard, and in fact surpassed it. His greeting upon my arrival was courteous and pleasant, and his manner while checking me in was professional & pleasant. Then, to surpass this, James told me that he personally had taken my car next door to be washed, as the Volvo of Lisle carwash was inoperative. I ever so greatly appreciated this. More

I needed a part fast! I couldn't lock my Volvo because it needed a new anti theft siren. I explained this to Megan on the phone and she expedited my order asap! Also the pa I couldn't lock my Volvo because it needed a new anti theft siren. I explained this to Megan on the phone and she expedited my order asap! Also the part was waaaay cheaper than anybody on the internet! Thank you Megan! Regards, Bill Z More

Volvo of Lisle has Never Let Me Down I'm a loyal customer since 1996 when I bought my Volvo from Volvo of Lisle and I've been bringing it back for service ever since. The service staff is I'm a loyal customer since 1996 when I bought my Volvo from Volvo of Lisle and I've been bringing it back for service ever since. The service staff is always courteous, knowledgeable, and friendly. They go the extra mile to be sure that I'm satisfied. They are excellent listeners, too. When I have a problem I can't explain I'm always reassured and encouraged. The service techs are fabulous; they treat my car with loving care. Even though my car has seen some days, it still purrs like new because of all that good attention it receives. More

Outstanding Experience We recently purchased a used vehicle from Volvo of Lisle and the experience was outstanding. I hate buying cars (used cars most of all), but this was We recently purchased a used vehicle from Volvo of Lisle and the experience was outstanding. I hate buying cars (used cars most of all), but this was by far the most enjoyable experience I have ever had. John Taylor was absolutely the best. He did not pressure us at all. He stepped aside and let us discuss our concerns and only interrupted when we needed help. Ken Kowal (sales manager) was also outstanding. Again, no pressure at all. He handled the financing because the finance manager was off and took the time to answer all of our questions and concerns. I would not hesitate to recommend this dealership to friends and family and in the future, whether new or used, I will start my car search with Volvo of Lisle. More

Great Experience Ken, Bob and Tommy could not have made the car buying experience any easier or stress free.....great people to work with! Would certainly recommend to Ken, Bob and Tommy could not have made the car buying experience any easier or stress free.....great people to work with! Would certainly recommend to anyone wanting to buy a Volvo! More

Excellent Sales Usually buying a car is not a pleasant experience but Bob, Ken and Lolita could not have made the process more enjoyable! The sales staff at Volvo of Usually buying a car is not a pleasant experience but Bob, Ken and Lolita could not have made the process more enjoyable! The sales staff at Volvo of Lisle are professional, thorough, knowledgable, straightforward and sincerely customer oriented. I highly recommend this dealership for your next car-buying experience. More

An Auto Sales / Service Center of Great Integrity Corey (like my usual service rep, Dominic), was cordial, friendly, professional, knowledgeable & thorough with what WOULD BE DONE and what WAS done to Corey (like my usual service rep, Dominic), was cordial, friendly, professional, knowledgeable & thorough with what WOULD BE DONE and what WAS done to my vehicle! This is not a business that I enter with feelings of apprehension / distrust! I never feel that I'm being 'ripped-off' at this place. Thank you Lisle Auto Plaza, for running a reputable business with great employees! I've also worked with Lolita Cook in sales. What a joy! This lady knows Volvos and does an impeccable job of acquainting us with the benefits of owning one!!! More

2015 S60 Purchase Both Bob M and Rick W were very helpful in the buying process. Started with Rick a couple of months ago, went back to discuss pricing, Rick was out bu Both Bob M and Rick W were very helpful in the buying process. Started with Rick a couple of months ago, went back to discuss pricing, Rick was out but Bob M. stepped in and worked through the pricing which I felt was very fair on the new 2015 S60. He found what I was looking for and had it shipped to Lisle. Picked it up, both Rick and Bob discussed the features of the car in detail. They both said that at any time I had any questions or issues, to give them a call. Very happy and excellent experience. More