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Volvo Cars Lisle

Lisle, IL

4.8
1,322 Reviews
Volvo Cars Lisle, winner of the 2023 Volvo Excellence Award, has been servicing the Chicagoland area for over 60 years. Learn more about us at https://bit.ly/3IhT9gR
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4325 Lincoln Ave

Lisle, IL

60532

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Showing 1,322 reviews

September 23, 2024

Ashley was kind, not overly pushy. Knew the XC60 well, was able to answer all my questions. I ultimately bought the car. She was very thorough in setting me up in the car and going thr More

by vrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley De Vries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volvo Cars Lisle responded

Thank you for the wonderful feedback! It’s great to know that Ashley's expertise and attentive service made your XC60 buying experience so seamless. We’re especially happy she could help with your follow-up questions after your purchase. Enjoy your new car, and we’re here whenever you need further assistance!

September 23, 2024

Everything went amazingly well! Chris is awesome - really knowledgeable, professional and a great guy to work with. More

by hisham Alwakkaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volvo Cars Lisle responded

Thank you, Hisham, for your 5-star review! We're thrilled to hear that Chris provided an amazing experience and impressed you with his knowledge and professionalism. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to working with you again!

September 22, 2024

Sales rep was good up to a point. After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was ve More

by tkerestes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Korallus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Gough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Merza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Camp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volvo Cars Lisle responded

Thank you for your feedback. We’re glad to hear that the sales process started off well but regret that the transition to finance and the vehicle setup could have been smoother. We completely understand the importance of a thorough explanation, especially when transitioning to an electric vehicle like the XC40 Recharge. We appreciate your suggestions and would love to offer you a more in-depth tutorial whenever it's convenient for you and your spouse. Your satisfaction is our priority!

September 20, 2024

Chris at Volvo of Lisle was incredibly helpful and knowledgeable. He quickly found the information I needed about a car I purchased years ago. Even when calling back days later, he remembered my name More

by Kvan
Recommend Dealer
Yes
Employees Worked With
Christopher Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Volvo Cars Lisle responded

Thank you so much for your 5-star review! We're thrilled to hear that Chris provided you with outstanding service and was able to assist you quickly and professionally. His attention to detail and commitment to customer satisfaction are exactly what we strive for. We appreciate your recommendation and look forward to helping you again in the future!

September 16, 2024

Excellent service from all departments. Sales, Service, Finance. Everyone was very professional. Especially their Service department! More

by bril2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lolita Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Albazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Barcelo Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Volvo Cars Lisle responded

Thank you for your 5-star review! We're thrilled to hear that you had an excellent experience with all of our departments—Sales, Service, and Finance. It's especially great to know our Service team stood out to you. We appreciate your kind words and look forward to continuing to provide top-notch service!

September 16, 2024

Merza was very professional and knowledgeable. Keep me posted throughout the process. Merza answered all my questions professionally. More

by benjievaldez66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merza Merza
Sep 17, 2024 -

Volvo Cars Lisle responded

Thank you for your 5-star review! We're glad to hear that Merza's professionalism and knowledge made your experience smooth and informative. Keeping you updated and answering all your questions is what we aim for. We appreciate your feedback and look forward to assisting you again!

September 15, 2024

I am so so Disappointed and sad, Chris did not explain, hide important info and did not even say good buy, the process was very long and unpleasant... very unprofessional! More

by RADU.CHIRMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Gough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volvo Cars Lisle responded

Hi Radu. Thank you for taking the time to leave a review and share your experience. We appreciate your feedback and will certainly be sharing this information with the management team on your behalf. This is not reflective of the high standards we strive to maintain. We take your concerns seriously and would like to address them in detail to improve and ensure this doesn’t happen again. Please contact us at your earliest convenience, and ask for our General Sales Manager, Ken Kowal, so we can work towards a resolution.

September 15, 2024

Very clean showroom. Sales person was most accommodating. Very patient and knowledgeable on the product. . Volvo is a cut above the rest of the industry. Bought my last V More

by gk857
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hajira Mahmood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volvo Cars Lisle responded

Thank you, GK, for your 5-star review! We're thrilled to hear that you had such a positive experience with our accommodating and knowledgeable sales team. It's wonderful to know that Volvo continues to impress you after so many years. We wish you many safe and enjoyable trips in your new S60, and we look forward to serving you again!

September 11, 2024

Chris has been very helpful with all of my questions after helping me purchase a new car. Thanks, Chris. More

by KO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volvo Cars Lisle responded

Thank you for your kind words and 5-star review! We’re so glad to hear that Chris has been there to answer all of your questions after your car purchase. We truly value your feedback and look forward to being of service again!

September 10, 2024

Chris Gough was great to work with. He stayed in touch with us throughout our car search and made the buying experience very pleasant. More

by Julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Volvo Cars Lisle responded

Thank you, Julie, for sharing your positive experience! We’re delighted that Chris was attentive and made your car-buying journey enjoyable. Your satisfaction is our priority, and we truly appreciate your feedback. We hope you enjoy your new car and look forward to assisting you in the future

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