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Volvo Cars Lisle

Lisle, IL

4.8
1,345 Reviews
Volvo Cars Lisle, winner of the 2023 Volvo Excellence Award, has been servicing the Chicagoland area for over 60 years. Learn more about us at https://bit.ly/3IhT9gR
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4325 Lincoln Ave

Lisle, IL

60532

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Showing 1,345 reviews

September 15, 2024

I am so so Disappointed and sad, Chris did not explain, hide important info and did not even say good buy, the process was very long and unpleasant... very unprofessional! More

by RADU.CHIRMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Gough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volvo Cars Lisle responded

Hi Radu. Thank you for taking the time to leave a review and share your experience. We appreciate your feedback and will certainly be sharing this information with the management team on your behalf. This is not reflective of the high standards we strive to maintain. We take your concerns seriously and would like to address them in detail to improve and ensure this doesn’t happen again. Please contact us at your earliest convenience, and ask for our General Sales Manager, Ken Kowal, so we can work towards a resolution.

September 11, 2024

Chris has been very helpful with all of my questions after helping me purchase a new car. Thanks, Chris. More

by KO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volvo Cars Lisle responded

Thank you for your kind words and 5-star review! We’re so glad to hear that Chris has been there to answer all of your questions after your car purchase. We truly value your feedback and look forward to being of service again!

September 10, 2024

Chris Gough was great to work with. He stayed in touch with us throughout our car search and made the buying experience very pleasant. More

by Julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Volvo Cars Lisle responded

Thank you, Julie, for sharing your positive experience! We’re delighted that Chris was attentive and made your car-buying journey enjoyable. Your satisfaction is our priority, and we truly appreciate your feedback. We hope you enjoy your new car and look forward to assisting you in the future

September 08, 2024

Hajira was an absolute professional! I didn’t feel pressured to purchase and she made the process and experience very pleasant! Will definitely recommend the dealership to my friends! More

by farrah777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hajira Mahmood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Volvo Cars Lisle responded

Hi Farrah! Thank you for your fantastic 5-star review! We're terrific to hear that Hajira made your experience pleasant and pressure-free. Your recommendation means a lot to us, and we’re glad to know you had such a positive experience. We look forward to assisting you and your friends in the future!

September 08, 2024

Really fair dealership. I test drove a XC40 Recharge a week ago with Aslam. He contacted me a couple of times during the week after my test drive. I researched comparable op More

by Bsicbymv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aslam Tharani
Sep 09, 2024 -

Volvo Cars Lisle responded

Thank you for your fantastic 5-star review! We're delighted to hear that Aslam and Sal provided a friendly, low-pressure experience, and that your requests were accommodated smoothly. It's great to know that our straightforward approach, including honoring your Costco promotion, made the process seamless for you. We appreciate your feedback and look forward to serving you again in the future!

September 08, 2024

Merza was very pleasant to work with and was to answer all of our questions. He was the next Salesperson on deck and as a walk-in customer without an appointment, we couldn't have fared any better. In our More

by david@lander1.com
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merza Merza, Ken Kowal
Sep 09, 2024 -

Volvo Cars Lisle responded

Thank you for your wonderful 5-star review! We're so glad to hear that Merza made your visit as a walk-in customer a pleasant and seamless experience. It's great to know that you found the exact XC90 Plug-In you were looking for, and we’re thrilled the 2-hour drive was worth it. We appreciate your kind words and look forward to seeing you again!

September 07, 2024

A nice place to get the right car, they were supportive on the demands and worked with me to get the car . More

by pradeep04575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aslam Tharani
Sep 07, 2024 -

Volvo Cars Lisle responded

Thank you, Pradeep, for your fantastic review! We’re thrilled to know that our team was able to meet your demands and help you find the perfect car. Your feedback means a lot to us, and we hope to welcome you back for any future needs

September 04, 2024

Came in originally for a service on the vehicle I owned but when the cost to fix it was practically the trade-in value I decided to look at getting something new. Merza Merza got me an incredible deal that More

by mdaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Midgal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merza Merza
Sep 06, 2024 -

Volvo Cars Lisle responded

Thank you for sharing your fantastic experience with us! We're delighted that Merza was able to turn a potentially stressful situation into a major positive outcome, securing you a great deal on your new car. We're happy to hear you're excited about your purchase, and we truly appreciate your 5-star rating. We look forward to seeing you again soon!

September 01, 2024

Great customer service and attention to detail. Jack himself was spectacular and made things as easy as possible. More

by kathryn.f.drews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Iwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volvo Cars Lisle responded

Thank you, Kathryn, for your kind words and 5-star rating! We're delighted to know that Jack's attention to detail and excellent customer service made your experience spectacular. We appreciate your feedback and look forward to welcoming you back to Volvo Cars Lisle!

September 01, 2024

Manager came out of the office and congratulated me on my purchase, he never introduced and still is himself. I’ve never experienced this before. Also, no business cards were given except for the finance More

by sandr9680
Recommend Dealer
Yes
Employees Worked With
Sam Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volvo Cars Lisle responded

Thank you for your feedback and for choosing Volvo Cars Lisle! We’re glad to hear that Sam and our finance manager provided a helpful and professional experience. We apologize for the oversight in introductions and not providing business cards. Your feedback helps us improve, and we hope to provide an even better experience next time. We appreciate your review and look forward to serving you again!

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