Volvo Cars Lisle

I felt like Ashur pulled a fast one in discussing price for used car I recently purchased. He added some $1400 (approx) charge to price listed on the website for the cost of car and then suggested he "took for used car I recently purchased. He added some $1400 (approx) charge to price listed on the website for the cost of car and then suggested he "took that charge off for me". So adding a charge that wasn't on the list price and then taking it off and then acting like you are saving me money was at minimum trickery and at most ethically and morally wrong. I believe he may have given me good pricing on tow hitch parts and installation and roof rack but after initial purchase interaction I just can't be sure. I have purchased and serviced a car I still own, a Volvo S60, and serviced this car at your Dealership for years and always felt I received top quality service. For my current purchase Justin Storr has gone out of his way to assist with any needs I had and met or exceeded my expectations. I plan to continue to service my vehicles at your Dealership. My ratings are reflective of stellar Service Team (5 star) and a rather unsatisfactory sales process (1 star). I will warn people about the potentially shady/shifty selling practices. Below if by financing you only mean working with Sal to sign all the paperwork, he was stellar as well. This is reflected in my ratings below under financing. More

We had a great experience with Volvo Cars Lisle. Sam was so great, not pushy at all and really took care of us! We are very happy with our purchase and would definitely recommend to friends and fam Sam was so great, not pushy at all and really took care of us! We are very happy with our purchase and would definitely recommend to friends and family! More

Dealership was very nice and clean. Good atmosphere and everyone was very friendly. Awesome waiting area w/ refreshments. Good atmosphere and everyone was very friendly. Awesome waiting area w/ refreshments. More

Jack was the first person to acknowledge my presence in your dealership while looking at vehicles in the showroom. Jack was friendly and very knowledgeable about the cars, warranty information, and was ab your dealership while looking at vehicles in the showroom. Jack was friendly and very knowledgeable about the cars, warranty information, and was able to answer all of my questions. More

Great service from the moment we walked in. Sam was a great salesman and Sal was a great manager. Sam was a great salesman and Sal was a great manager. More

The buying experience was good. Jack was very knowledgeable and promptly responded for all the questions I had. Jack was very knowledgeable and promptly responded for all the questions I had. More

Sales process was simple and hassle-free. No undue pressure at any time. Would buy from here again. No undue pressure at any time. Would buy from here again. More

Very happy with my Sales Consultant Lolita. She was pleasant to work with, knowledgable about the various models, and answered all my questions. The sales manager Ken Kowal was friendly and pro She was pleasant to work with, knowledgable about the various models, and answered all my questions. The sales manager Ken Kowal was friendly and professional, and helped me resolve a few problems I encountered. Great overall experience and process. Only problem was the finance manager emailing the purchase documents in a protected file that I could not open, and it took 2 days to get them printed out. I would highly recommend Lolita and Volvo Cars of Lisle for anyone looking for a vehicle. More

Merza kept in contact with me for several months until I was ready to buy my first Volvo. He was flexible and accommodating with my schedule and found the exact car I wanted. The entire process was easy and was ready to buy my first Volvo. He was flexible and accommodating with my schedule and found the exact car I wanted. The entire process was easy and straightforward. Everyone in the dealership made me feel welcomed. I’m very happy with Volvo of lisle More

Great experience and process. Very good customer service, location and set up. Car is great! Very good customer service, location and set up. Car is great! More