Volvo Cars Lisle

When we entered Volvo Cars Lisle, it was the second of five dealers that we planned to visit as part of a whirlwind "test and decide" day. We never made it to the the dealers for the final three makes. five dealers that we planned to visit as part of a whirlwind "test and decide" day. We never made it to the the dealers for the final three makes. Cannot say enough about Sam Gonzales and the work he did. Sam met us as we entered the dealership. We identified that we were interested in the Ultra trims of the XC60-PHEV, XC40, and EX30. Sam promptly showed us all three, explaining the differences of each in detail before getting us in a test drive for the XC60-PHEV. Sam joined us for the test drive (unlike our previous Alfa Romeo salesperson for the Tonale PHEV) and highlighted key features, answered all of our questions, allowed us to get familiar with the vehicle, and engaged in easy going conversation. After our test drive of the XC60 Ultra PHEV, we intended to get pricing for each and move to the next dealer. Sam put us into decision-making mode by asking us to decide which model/trim we wanted before getting pricing for that model/trim. This led to additional test drives before we settled on the XC60 Ultra PHEV. Sam then handed us off to Andreas Koralles to work on making a deal for that XC60 Ultra PHEV. Andreas then walked through the finance options with great ease and a trusting demeanor, and worked with us to make a deal we felt good about. But, without Sam's efforts, we likely would have moved to look at other makes before later making a decision. His sales showed us we didn't need to go further than the XC60 Ultra PHEV we ultimately ended up purchasing. The only negative for the experience was the length of time it took to get the leasing application finalized, which we understand was due to a glitch on Volvo's side versus the dealer. More

Just a fantastic experience all around. Every single person we met was outstanding. From the general manager to our finance representative ... we felt cared for every step of the way. We ju Every single person we met was outstanding. From the general manager to our finance representative ... we felt cared for every step of the way. We just moved to the area, and now knowing that we have a new car and a new dealership for service makes us feel like we are making a new home. More

Ashley was simply amazing every step of the process. The entire crew of people are also incredible. The amount of time and knowledge was a joy to see. Kudos to everyone over at Volvo!! Would highly r The entire crew of people are also incredible. The amount of time and knowledge was a joy to see. Kudos to everyone over at Volvo!! Would highly recommend! More

People were eager to help and gave us a warm welcome…Chris Gough was very knowledgeable about the cars and very willing to answer questions! We did purchase a car and are very pleased with every welcome…Chris Gough was very knowledgeable about the cars and very willing to answer questions! We did purchase a car and are very pleased with everything! More

No problems was in and out within a reasonable time and they took care of an old recall they took care of an old recall More

Kamil was great to work with, we were able to get the car we wanted at the price we wanted, he was very efficient we wanted at the price we wanted, he was very efficient More

Kamil is personable and is willing to work with you to the best of his ability. He is forward and honest but does not want to waste anyone's time. Thank you for your help! the best of his ability. He is forward and honest but does not want to waste anyone's time. Thank you for your help! More

Kamil was our sales representative. He was wonderful! He was down to earth and easy to work with. He was not pushy and was sweet, funny and attentive. Andreas also assisted us. He was He was wonderful! He was down to earth and easy to work with. He was not pushy and was sweet, funny and attentive. Andreas also assisted us. He was knowledgeable, very nice and helpful. I love my new car so much and I am so very happy with my purchase! The entire experience was enjoyable and painless. The front desk mints were also very yummy! More

Okay dealership. Salesman was a bit "iffy" but overall experience was good. Freddy in finance was good and thorough. Salesman was a bit "iffy" but overall experience was good. Freddy in finance was good and thorough. More

After thinking about getting an XC60 for a while, I finally went for it. Ashley made us feel super comfortable and answered all of our questions. She did not hesitate to address any of our request or c finally went for it. Ashley made us feel super comfortable and answered all of our questions. She did not hesitate to address any of our request or concerns. Even getting a beautiful bow on my long awaited SUV! Once we were all done she took the time to explain and customize our new car so that we drove away comfortably including a quick singing session to our favorite beat! Thank you for making this experience a great one. More