Volvo Cars Lisle

Excellent service. Really helpful. Great value on my new vehicle. Mirza was great conversing with us in advance, as well as when we were onsite. vehicle. Mirza was great conversing with us in advance, as well as when we were onsite. More

We were very pleased with this dealership. My husband flew in from out of town to purchase a Mazda six and everything was exactly right when we got there. flew in from out of town to purchase a Mazda six and everything was exactly right when we got there. More

Purchase of a vehicle Overall excellent transaction, from first conversation with salesperson to delivery of car. Salesperson was Merza Merza. All of the staff were frien Overall excellent transaction, from first conversation with salesperson to delivery of car. Salesperson was Merza Merza. All of the staff were friendly and very professional. More

Our experience was so good at Lisle Volvo Used cars that we wound up buying two different cars in one day! Mike Ruiz and Merza Merza we’re the best! Thanks from the entire Bastuga Family! we wound up buying two different cars in one day! Mike Ruiz and Merza Merza we’re the best! Thanks from the entire Bastuga Family! More

Mike was great to work with, very responsive, informative, and so accommodating. Merza was awesome to help me with details of car, paperwork, and fun to work with informative, and so accommodating. Merza was awesome to help me with details of car, paperwork, and fun to work with More

Excellent customer service and a hassle free car buying experience. Merza and Thomas were great and answered all my questions. The best car buying experience I have been a part of. Thank you!!! experience. Merza and Thomas were great and answered all my questions. The best car buying experience I have been a part of. Thank you!!! More

Volvo of Lisle can't update their website for their new hours. Their website continues to accept appointments and send out appointment confirmations for service outside of their business hours. I fully s hours. Their website continues to accept appointments and send out appointment confirmations for service outside of their business hours. I fully support them limiting the hours they are open. But the service tool needs to reflect their hours. I drove 62 miles yesterday for an appointment that was after they were closed. When I spoke to them today, they are not able to update their website and told me that I need to know what hours they are open before I schedule service. So, it is my fault the available appointment list shows hours outside of their normal working hours. No more Volvo's from Volvo of Lisle. Go somewhere else! They spent millions of dollars building a new dealership, but they can't figure out how to update a website. Ridiculous. More

Pleasant, non-pressured sales experience Chris was an excellent salesperson to work with during the process of buying a new car. We told Chris up front that we were going to evaluate sever Chris was an excellent salesperson to work with during the process of buying a new car. We told Chris up front that we were going to evaluate several different competitors' vehicles including Volvo, and he was both understanding and patient through the process. Additionally, my wife had a stroke several years ago and so took more time than normal in helping to evaluate vehicles, and Chris was very accommodating. We must have made at least four visits to either test drive vehicles or discuss options and prices, and there was never any pressure. When we were ready to make a purchase, we got a fair trade-in and a fair deal up front - without having to haggle with a sales manager. He even came out to our house several days after the purchase to help us personalize all the set up options. Overall working with Chris was a very pleasant purchase experience and one of the reasons we chose the Volvo XC60 over several competitors' models. More

My vehicle purchase was a great experience Chris Gough was very helpful and accommodating to my wife and I. We went to Volvo Cars of Lisle to look at a specific car I saw on the website and aft Chris Gough was very helpful and accommodating to my wife and I. We went to Volvo Cars of Lisle to look at a specific car I saw on the website and after meeting Chris, he went and got the car and test drove it. We were not 100 percent happy with it so Chris searched what was available on his computer and showed us a couple others that were in our price range. We test drove another car and liked it a lot. We pointed out that the TPMS warning light was on but Chirs said that he would take care of it after we finalize the papers. We didn't haggle too much on the price and and was approved shortly, Jen the Finance Manager took care of us and was a pleasant experience. After everything was signed, We drove the car to service and they filled the tires with air to get rid of the TPMS warning. After 2 weeks, it never went out so I called Chris and he took care of it and got it fixed. Melissa Ellis from Service got the repairs expedited. Thank you very much to Volvo Card of Lisle for taking care of us. Keep up the great customer service you provide. More

Dealership was very easy to do business with and very accommodating. One of the best car buying experiences that I have had. Ashley is very knowledgeable and quickly assessed our wants in a vehicle accommodating. One of the best car buying experiences that I have had. Ashley is very knowledgeable and quickly assessed our wants in a vehicle More