Volvo Cars Lisle

Chris Gough was incredibly helpful walking me through the new-phone set up on my 2018 XC wagon - from 90 miles away! - after I replaced my iPhone. His thorough knowledge of the car systems and his clear, co new-phone set up on my 2018 XC wagon - from 90 miles away! - after I replaced my iPhone. His thorough knowledge of the car systems and his clear, concise directions made it possible for me to use my phone hands-free again. Thanks, Chris. I am never disappointed in the service I receive from Volvo of Lisle. Bev Griffith, customer for the past 19 years. More

Lack of communication. Misunderstandings worked out The salesman and manager are well informed about the car. Communication for a long wait is appreciated. The wait for the car was over three months The salesman and manager are well informed about the car. Communication for a long wait is appreciated. The wait for the car was over three months. It is important to stay in contact with the customer so that progress toward delivery is traced. Chris is an exceptional salesman who came through in the end to make sure the customer was well informed and satisfied. There were shortages of staff that had to be worked through by the salesmen. I am very pleased with the car received. There is the reassurance that all will be done to bring total satisfaction to the customer. Thank you More

Ashley was great! Had help from a junior sales associate who was also very helpful and passionate. Experience was smooth, low pressure but attentive. Small hitch w/ finance department drops it to four sta who was also very helpful and passionate. Experience was smooth, low pressure but attentive. Small hitch w/ finance department drops it to four stars - had to wait a while to complete transaction (finally had a "back-up" team member close us out, who was exceptionally nice), and then a mistake w/ paperwork meant I had to spend some phone time the next day. But overall very positive experience and I would recommend Volvo of Lisle to anybody. More

Buying a car was a pleasant experience. No pressure, just helpful, friendly, excellent customer service. Chris went above and beyond my expectations and created a trusting customer relationship. You’ve just helpful, friendly, excellent customer service. Chris went above and beyond my expectations and created a trusting customer relationship. You’ve got a customer for life! More

Very pleased! Recently we traded our 2008 XC90 for 2016 XC60. We first visited the dealership on a Saturday and they were very busy. We came back on a week day in t Recently we traded our 2008 XC90 for 2016 XC60. We first visited the dealership on a Saturday and they were very busy. We came back on a week day in the evening and Chris helped us with the transaction. Even though it was very late, Chris was all the way helpful, polite, and courteous. Later he followed up to see how we like the new car and reminded us of the complementary wash. Overall we had a very pleasant experience! More

If you are looking to buy a Volvo, don’t hesitate to go to the Volvo dealership in Lisle! I bought a new XC40 Rdesign and both John Taylor and Scott Cramer made my car buying experience so easy and stress to the Volvo dealership in Lisle! I bought a new XC40 Rdesign and both John Taylor and Scott Cramer made my car buying experience so easy and stress free. By far the best car buying experience I ever had. I highly recommend Volvo Cars Lisle and John Taylor!! John was amazing! He was professional and courteous. He provided me with weekly updates on my car status as I had to order mine. Once the car came in he walked me through all the features of the car and answered all my questions. Couldn’t be happier with the whole experience! More

Excellent and Happy! This was car purchase #7 at LIsle. From top to bottom Volvo of Lisle is an excellent place to buy a car. They keep improving with every visit. Thanks! This was car purchase #7 at LIsle. From top to bottom Volvo of Lisle is an excellent place to buy a car. They keep improving with every visit. Thanks! More

Fair and friendly process I had done my research and inquired about the car I wanted online. Sam responded immediately and had the car waiting for me ready to test drive when I I had done my research and inquired about the car I wanted online. Sam responded immediately and had the car waiting for me ready to test drive when I arrived. Negotiating is not my favorite part of car buying, but I ended up with a fair price for a great car. You buy from people you like and I liked working with Sam. More

Volvo of Lisle is a great dealership Was very easy and effortless to trade in my expiring lease for a new lease. Lolita always remembers us and takes good care of us. Was very easy and effortless to trade in my expiring lease for a new lease. Lolita always remembers us and takes good care of us. More

Great Experience Overall!! I already own a 2012 XC60, which I purchased from Volvo of Lisle but I just leased for the first time A New 2020 XC60 and the process was seamless!, I already own a 2012 XC60, which I purchased from Volvo of Lisle but I just leased for the first time A New 2020 XC60 and the process was seamless!, Chris, Ashley, Lisa and Jennifer were amazing and so well informed & pleasant! In an age where customer service seems to get lost, Volvo of Lisle truly impressed me from beginning to end. Thank you! The New 2020 XC 60 is so cool with all its technology, and the body design is a 10 ! LOVE, LOVE, LOVE IT!! More