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Volvo Cars Lisle - Service Center

Lisle, IL

4.3
165 Reviews

165 Reviews of Volvo Cars Lisle - Service Center

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November 10, 2013

The repairs were completed to my satisfaction. The car was to be at the shop for a few days and the service advisor offered me a loaner which made life easier for me as I need my vehicle to go to work- Th More

by kingairflyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 30, 2013

GREAT SERVICE AND JOHN IS THE BEST. BEST PLACE IN CHICAGO AERA FOR SERVICE ON MY VOLVO. THIS IS MY 5TH VOLVO I PURCHASED FROM LISLE. MY FIRSY PURCHASE WAS A 740 VOLVO, 960, 850, 960, S80 XC90 More

by TEDKASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Kowal
October 25, 2013

Great service on my 2k V40 with 150k miles - been at Volvo of lisle for 30 yrs now and will continue there for many more. Thank you. More

by kgott31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 24, 2013

I use Volvo of Lisle because I always get friendly, helpful service for my Volvo and for my wife's Volvo. It is nice to be able to bring your car where you can trust the people to attend to it as need More

by labman88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 23, 2013

I return to Volvo of Lisle because of the confidence i have in John Korallus. I know he is always honest with me and does not rry to "over sell" services I don't need. He is always freindly and recognizes More

by philiportiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 20, 2013

My husband and I have had our Volvo serviced at Lisle Volvo since we purchased it from the dealership in December 2010. The service department's personnel are very friendly, professional and always answe More

by burdett1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dominic Lattanzio
October 18, 2013

Great check in process. Service advisors always provide accurate and reliable information . They don't try to sell services not needed. Always on time for repairs and provide accurate quotes . More

by Stevedup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dominic Lattanzio
October 10, 2013

Very friendly and helpful staff. Car was ready when promised and was super clean. Exceeded my expectations. It was my first time at this dealership More

by Chasfedor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Lattanzio
September 23, 2013

Kelsey was very helpful and friendly and made my experience visisting the Volvo dealer great! I have a Volvo dealer within walking distance of my work but prefer to come to Volvo of Lisle, mainly b More

by sdahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 14, 2013

This service department is a joke. There is always more problems with my car after I receive service. There was even a scratch on the side of my car that nobody told me about. Volvo was hoping I would dr More

by a101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 01, 2013 -

Volvo Cars Lisle responded

Volvo of Lisle participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We wanted to apologize for your previous service and inform you that the Service Manager is no longer employed by Volvo of Lisle as of this week. If there is anything we can help you with in the future, please do not hesitate to contact us. Sincerely, Your Volvo of Lisle Service Team

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