Volvo Cars Lisle - Service Center

We were about to head out on an interstate road trip and noticed noises from under the hood. Dominic was able to get us in on pretty short notice. Everything was fixed, and the job ended up being covered noticed noises from under the hood. Dominic was able to get us in on pretty short notice. Everything was fixed, and the job ended up being covered by warranty (which we did not expect). The technician diagnosed the issue right in the service writer's entry area and Dominic kept us informed all through the process (he knew we were on a timetable...) More

I have always had great service here.Just frustrated as I live 45 minutes away and brought S80 in yesterday for oil and filter change. Things went fine except my clock was not reset (which I figured out) bu live 45 minutes away and brought S80 in yesterday for oil and filter change. Things went fine except my clock was not reset (which I figured out) but there is no message saying "miles to empty tank" I will call tomorrow to see if I can reset it myself, but I don't have time to run to Lisle to have them do it More

Great folks to do business with . . . . customer since 1985 . . . . . we are a 100% Volvo family . . . . four (4) of them. Master Technician, Steve Cochran, is second to none . . . . all my cars are in " 1985 . . . . . we are a 100% Volvo family . . . . four (4) of them. Master Technician, Steve Cochran, is second to none . . . . all my cars are in "perfect" condition. More

Dominic was my service advisor and he was so friendly. He made my experience really enjoyable with nice conversation and a warm smile. I really appreciate receiving excellent customer service from someone wh made my experience really enjoyable with nice conversation and a warm smile. I really appreciate receiving excellent customer service from someone who cares. More

I was very pleased with the service. Finished before I expected. I will return for further service. I have been very happy with my 1994 940. expected. I will return for further service. I have been very happy with my 1994 940. More

John was very enjoyable to deal with and followed up on any issues that needed to be resolved. I would recommend him and the dealership. any issues that needed to be resolved. I would recommend him and the dealership. More

My car battery wasn't holding a charge. I called this facility three times in about twenty four hours for their advice, which was helpful and reassuring. I finally brought it in on short notice and waite facility three times in about twenty four hours for their advice, which was helpful and reassuring. I finally brought it in on short notice and waited for service. The Volvo of Lisle crew researched the problem thoroughly, and John kept me informed and reassured me throughout. They solved the problem and very kindly checked everything--including the air pressure in my tires since I'll be taking a trip soon--at no charge to me. They're always busy, and still routinely take time to focus on each customer and service issue as if we're the only ones there. They're great with questions and tips, too. It was a stressful day for me otherwise, and their careful attention to the car eased my mind. I have counted on this service team for years with two different Volvo wagons, both great cars. I really appreciate knowing I can trust them to know how to take great care of my car and me. The quality service at this location is one of the top reasons I stay with Volvos. Thanks so much! More

Went in for service (22,500), 45 minutes later car was finished. John Kouralis was very thorough in his explanation of service completed. as usual it was a good service experience. finished. John Kouralis was very thorough in his explanation of service completed. as usual it was a good service experience. More

Service was great!! However in driving the car I found that the steering wheel needs to be turned to the left by 10*-15*. I know that is not correct. that the steering wheel needs to be turned to the left by 10*-15*. I know that is not correct. More

Staff at Volvo of Lisle consistently do what is right for the customer in the way they treat both the customer and the vehicles they service. Fran Wence Lisle, IL the customer in the way they treat both the customer and the vehicles they service. Fran Wence Lisle, IL More