Volvo Cars Manasquan
Manasquan, NJ
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The Service Dept. explained the issue was a needed software update. As a result, they charged me nothing. And I was able to get a loaner car to do my errands and pick explained the issue was a needed software update. As a result, they charged me nothing. And I was able to get a loaner car to do my errands and pick up the car the same day. Nelson at Volvo took great care of me and my car. Highest rating. More
HORRIBLE! ! Bought my car from Volvo of Manasquan 2 1/2 years ago. Paid approximately $45,000 for the car. Did all maintenance regularly. When I went in ! Bought my car from Volvo of Manasquan 2 1/2 years ago. Paid approximately $45,000 for the car. Did all maintenance regularly. When I went in for a service check they said the bill would be $7,500!!! However, some of the work they recommended already I already had done 5,000 miles ago (eg. spark plugs)! Yet they are recommending changing them again!! So, I waited a few days and called back to have only 2 of the 12 items they suggested I have done. I already paid $800 in diagnostic fees for those 2 services and was also told that money would be applied to the work if I had it done there. Their service guy, Sean Burke, said since | left they couldn't apply the $800 | already paid them despite what he stated earlier. Sean said, "My guys can't work for free." I re-explained I gave them my business by purchasing the car from them 2 1/2 years ago, by bringing my car back over that 2 years period and *I JUST PAID THEM $800 IN DIAGNOSTIC FEES*. That's NOT working for free. COMPLETE RIP-OFF!! I'm sending copies of all interactions with this Volvo dealer to the BBB, Attorney General (NJ), Division of Consumer Affairs (NJ) as well as Volvo Corporate. More
Thank you to the parts and service departments for their assistance today. I had an unusual problem with my car and they immediately helped me and got me out the door in 15 minutes. It was like they stopped assistance today. I had an unusual problem with my car and they immediately helped me and got me out the door in 15 minutes. It was like they stopped everything for me to get me repaired. I had my two year old grandson and had an unexpected emergency. Thank you to the staff at Manasquan Volvo. More
Extremely happy with Volvo manasquan service team going above and beyond and trying to fix an issue with my CPO xc90 Sean T, Sean B and Bryan S. Thankful that the sales team Chris B and Tonny Z helped me g above and beyond and trying to fix an issue with my CPO xc90 Sean T, Sean B and Bryan S. Thankful that the sales team Chris B and Tonny Z helped me get out of my XC90 into a newer one. More




