
Volvo Cars Manasquan
Manasquan, NJ
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Worked with Tony in sales on negotiating a deal. He made an offer over the phone and later that evening I called to let the manager know I would leave a deposit since Tony was out at that time. Never got a an offer over the phone and later that evening I called to let the manager know I would leave a deposit since Tony was out at that time. Never got a call back. I reached out the next day and spoke with Tony he said I couldn't leave a deposit until he connects with the manager the next day but that he would be in touch first thing in the AM. Didn't get a call back the next day in the AM as promised so I called back around noon and spoke with Tony. He said his management is telling him they can't "give away" any cars so they can't honor the offer that was made. It was insulting to think a consumer spending over 50k on a car and somehow that was a "give away" like some kind of charity. Clearly it was never a legitimate offer to begin with. Just a bunch of scam artists trying to get you in the door to screw you when the time is right. Do not do business with these liars! More
Courteous, efficient and accommodating. Welcomed at front desk and shown to waiting area. Offered coffee etc. Wait wasn't long. Kevin came out when service was finished. Friendly, no issues. Thank front desk and shown to waiting area. Offered coffee etc. Wait wasn't long. Kevin came out when service was finished. Friendly, no issues. Thank you all. More
I had a great experience with my purchase Ray Mattson answered all the questions I had and made sure I was happy with my purchase. The next day he called to see if I had any concerns, which I did and he answered all the questions I had and made sure I was happy with my purchase. The next day he called to see if I had any concerns, which I did and he took care of it immediately. I will definitely be referring him to my friends and family. More
Professional service staff, always interested in making service process as easy and seamless as possible. All my concerns addressed and taken care of by Kevin. service process as easy and seamless as possible. All my concerns addressed and taken care of by Kevin. More
Nicest, accommodating, respectful and amazing service, I dealt with Kevin and he was outstanding, I got a great loaner car for the day and got direct calls updating me on the status of my car dealt with Kevin and he was outstanding, I got a great loaner car for the day and got direct calls updating me on the status of my car More
The entire staff was super! The receptionist was welcoming and the sales manager was very helpful. Our salesman, Bill Massa, was exceptional! He was knowledgeable, respectful and friendly. welcoming and the sales manager was very helpful. Our salesman, Bill Massa, was exceptional! He was knowledgeable, respectful and friendly. More
I recently switched from BMW to Volvo. The car leasing process was easy, straight forward with no hidden agenda. Ray Mattson the salesman was very knowledgeable and patient. Everyone, from the other sal process was easy, straight forward with no hidden agenda. Ray Mattson the salesman was very knowledgeable and patient. Everyone, from the other salesmen to the genltemen who helped explain the features to my car the was very friendly. Joanne even made the paperwork process painless. I recommend Volvo cars Manasquan to anyone looking for a great car and great service. More
Knowledge of the vehicle and finding me what I was looking for. Vehicle delivered when promised, and explanation of the upgrades done very well. Excellent! looking for. Vehicle delivered when promised, and explanation of the upgrades done very well. Excellent! More
No high pressure. Test drove alone w/o salesperson breathing down your neck and general manager gave me use of a loaner car of my choice until i purchased my new vehicle breathing down your neck and general manager gave me use of a loaner car of my choice until i purchased my new vehicle More
My experience from start to finish was perfect! Special thanks to Chris, Mark, Joanne, and George! The entire process was stress free, all my questions were answered, and I never felt pressured. Most imp thanks to Chris, Mark, Joanne, and George! The entire process was stress free, all my questions were answered, and I never felt pressured. Most importantly, I am extremely satisfied with my purchase. I highly recommend Volvo Manasquan to anyone seeking an enjoyable positive car buying experience. The only thing better than the great customer service, was how happy I was to drive away in my beautiful new car! More