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Volvo Cars Oklahoma City - Service Center

4.8

36 Lifetime Service Reviews

1125 North Broadway Avenue, Oklahoma City, Oklahoma 73101

36 Reviews of Volvo Cars Oklahoma City - Service Center

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August 04, 2018

"I was "

- Volvoforlife

Had a little interaction with randy. I was getting my car worked on. Was very friendly ,very customer oriented. I have been to this dealership before. Only person not in service or parts that talked to me.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Randy Bednar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Volvo Cars Oklahoma City responded

We truly appreciate your kind words! Please let us know if there is anything else we can do to help. Thanks for being a customer!

July 31, 2018

"Great Service Everytime"

- Mark

Kristina always provides great service when I need it, She always has my car cleaned and ready on time and keeps me updated through out the day if it has to be there that long.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Volvo Cars Oklahoma City responded

We truly appreciate your kind words! Please let us know if there is anything else we can do to help. Thanks for being a customer!

July 29, 2018

"Excellent "

- Alexander

Kristina Parsons goes out of her way to make service on my Volvo a breeze. She is the reason I come back here for service or issues.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Volvo Cars Oklahoma City responded

Thank you so much for your kind words, we will be sure to pass them along! Please reach out if there is anything else we can do to help.

July 06, 2018

"40K Scheduled Maintenance"

- Sophia1211

I was consulted throughout all of the service and truly appreciated it. I also needed tires and Kristina put that together for me. I was also offered a rental but didn’t need it.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Volvo Cars Oklahoma City responded

We truly appreciate your kind words! Please let us know if there is anything else we can do to help. Thanks for being a customer!

July 03, 2018

"Help with a broken tailgate"

- tuckerj26

This past weekend, the support struts on the tailgate of my XC60 malfunctioned and the tailgate was stuck open. We didn't know what to do because we needed the vehicle the next day, but Mike Cargile worked very hard to get my car in to be serviced. He was able to squeeze us in and get our vehicle fixed that day. I can't thank Mike enough for the help that he provided us.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cargile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Volvo Cars Oklahoma City responded

Thank you so much for your kind words, we will be sure to pass them along! Please reach out if there is anything else we can do to help.

July 02, 2018

"Very Kind, Knowledgable Staff."

- carlievv

The Service Guy, Mike Cargile was amazing ... kind, generous with his time. He spent time going over different thing with my car, even though I went in for a cosmetic fix. I appreciated the kindness that of the people I dealt with ... Mike Cargile and Kristina Parson.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cargile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kristina Parsons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Volvo Cars Oklahoma City responded

We truly appreciate your kind words! Please let us know if there is anything else we can do to help. Thanks for being a customer!

June 06, 2018

"Outstanding Service"

- RZNYC

There was an issue with the turn signal and a new part was required. The dealership gave me an excellent loaner and were able to get the part and repair the vehicle within a day.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cargile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kristina Parsons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Volvo Cars Oklahoma City responded

Thank you so much for your kind words, we will be sure to pass them along! Please reach out if there is anything else we can do to help.

April 29, 2018

"Regular Maintenance Visit"

- Carol C.

My car was in and out in 1 1/2 hours as promised. Service representative updated me while I relaxed in customer lounge. Great experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cargile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 01, 2018 -

Volvo Cars Oklahoma City responded

Carol, we are glad Mike was able to make your service experience quick and wonderful! Please let us know if there is anything else we can do to help!

April 24, 2018

"First maintenance service for 2017 Volvo XC90 Inspiration "

- TStan

Mike Cargile was our Service Mgr and he took excellent care of getting my wife’s 2017 Volvo XC90 Inspiration in for its first service and out as quickly as possible as I waited. Mike kept me informed thru the whole process. I was very pleased with the service and Mike professionalism. He was going to also have it washed for me but since I had a prior appointment right after I told him I didn’t have the needed time to complete the task. I definitely will contact Mike when it is time to setup the next service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cargile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 24, 2018 -

Volvo Cars Oklahoma City responded

We are so glad that Mike was able to help make your service experience quick and easy as possible! Please let us know if there is anything else we can do to help. Thanks for taking the time to write a review!

April 20, 2018

"A Fun Experience"

- ECassady

Went to service department just to get my car worked on then left with a new used car instead! It was a great experience with the service department (Kristina is the best! Absolutely love her cheerful personality. It was fun talking with her) and working with Aslan. The service I was having done on my old car was going to take a while, so they let me use one of the unused sales offices to study in, which was awesome! After a bit of studying, Aslan was more than willing to answer my questions about new cars but showed me the used S60 R-Design they just received and how amazing it is! I was originally looking at getting a brand new car; but once he explained the R-Design, I just knew it was the one for me (and a better deal than buying a brand new car). He let me hang out with him all day while we waited for everything to finalize. He was a lot of fun to joke around with, too. He's a great salesman and isn't pushy. Definitely one of the best all around dealerships I've been to.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aslan Maleki
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kristina Parsons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 24, 2018 -

Volvo Cars Oklahoma City responded

We are so glad you had such a fantastic experience here, we definitely strive to provide that for our customers! We hope you are enjoying your R-Design!! Be sure to let us know if there is anything else we can do to help.

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