Back

Volvo Cars Plymouth, A Premier Company - Service Center

Plymouth, MA

not yet
rated
184 Reviews

184 Reviews of Volvo Cars Plymouth, A Premier Company - Service Center

Sort by
September 10, 2020

The overall service is very good, they are honest and treat you with respect. We are a Volvo family and we want the best service for our vehicles I have had my Volvo cars (S60 and S90) serviced at both More

by MAWILL56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Sep 11, 2020 -

Volvo Cars Plymouth responded

We are grateful for your review. It means the world to us here at Volvo Cars Plymouth! We hope you choose our team for all automotive needs!

September 09, 2020

The overall appearance of the dealership was immaculate. Everything was clean and very tidy. We worked with Justin and from the start he was wonderful. He was timely in his responses and wonderful upon o More

by erin.guinan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Thomson
Sep 10, 2020 -

Volvo Cars Plymouth responded

Hi Erin, we're so happy to hear great positive feedback on Justin in sales and our facilities! We appreciate your patience while waiting for your car to be cleaned. We hope to deliver a 5-star experience next time! - Volvo Cars Plymouth team

September 03, 2020

Always pleasant and have done good work for us. We are happy with the dealership on our leased xc40 and plan on leasing another one in the very near future. More

by eichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie, Business Manager 5 Stars, Joshua Carvalho
Sep 04, 2020 -

Volvo Cars Plymouth responded

Thank you for providing your feedback! We're so happy to hear that our team at Volvo Cars Plymouth got you into a new lease! Enjoy your Volvo XC40!

September 02, 2020

Seems that the vibration in the steering column at high speeds has been corrected; did not expect the service to take 2 hours; it would have been good if I had be advised of the estimated time for servicin More

by Pogiepop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Sep 02, 2020 -

Volvo Cars Plymouth responded

Thank you for visiting Volvo Cars Plymouth. We hope to deliver a 5-star service experience for you next time!

August 29, 2020

Great customer service. I had a few questions and they were happy to answer. They even walked out to my vehicle and showed me how to adjust the seat. More

by emdmisty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Sep 01, 2020 -

Volvo Cars Plymouth responded

Thank you for visiting Volvo Cars Plymouth! Let us know if you have any further questions!

August 27, 2020

I was assisted immediately and service was done within 24 hours and completed when expected. Both drop off and pickup were convenient and very professional. More

by sylviapattavina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Aug 28, 2020 -

Volvo Cars Plymouth responded

Your feedback means the world to our service team at Volvo Cars Plymouth! We look forward to your next visit!

August 14, 2020

Very helpful and understanding. Difficult problem to track down because it was intermittent. But hopefully we’ve got it now. Everyone is always very pleasant. More

by JOHNCSULLIVAN
Recommend Dealer
Yes
Employees Worked With
Rich was great as well. , Joshua Carvalho
Aug 17, 2020 -

Volvo Cars Plymouth responded

Thank you for visiting Volvo Cars Plymouth, John! Let us know if you have any further questions!

August 03, 2020

Always a great experience with Josh and his team. The service was completed before the expected time and the vehicle was super clean. Very happy. More

by MKERBER0
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Zack Parsons
Aug 04, 2020 -

Volvo Cars Plymouth responded

We are honored to receive your support. Thank you! - Volvo Cars Plymouth Team

August 01, 2020

I’m becoming a Volvo man. When it came time to replace my Land Rover I decided on a Volvo. My biggest reason for leaving Land Rover was the service or lack of service from the More

by LESTERWHITE91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Zack Parsons, Craig Gorman
Aug 03, 2020 -

Volvo Cars Plymouth responded

Welcome to the Volvo Cars Plymouth family, Lester! We hope you choose us for all of your future service needs!

July 31, 2020

Oil change and inspection Joshua was very accommodating. My only concern was that the showroom people, 4 and sometimes 5 people, were not regularly using masks to protect them More

by psmalayter
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Jul 31, 2020 -

Volvo Cars Plymouth responded

Thank you for visiting Volvo Cars Plymouth, and for giving Joshua 5-stars! We appreciate you addressing the masks, we apologize on our behalf. We will continue discussing the importance of wearing masks with our team members. The health and safety of our customers and staff is our #1 priority.

...
13
...