Volvo Cars Plymouth, A Premier Company - Service Center
Plymouth, MA

184 Reviews of Volvo Cars Plymouth, A Premier Company - Service Center
Outstanding Customer Service Josh Carvalho provided outstanding, friendly, and punctual customer service as always. Jarrod White was polite and efficient in picking up and deliver Josh Carvalho provided outstanding, friendly, and punctual customer service as always. Jarrod White was polite and efficient in picking up and delivering our two Volvos for routine maintenance. Volvo Cars Plymouth is simply the best Volvo dealership in Eastern Massachusetts. Based on my considerable personal experience over the past fifteen years and ten Volvos, I can state that none of their competitors comes even close to delivering the same level of consistently excellent customer service. More
Always helpful, always professional. Josh and his team are always helpful, courteous and professional. I'm confident my car receives the best care it can. I'm happy we discovered Volvo o Josh and his team are always helpful, courteous and professional. I'm confident my car receives the best care it can. I'm happy we discovered Volvo of Plymouth! More
Dependable. Reliable. Very satisfied with their workmanship. Like the fact that I can get a loner car at no charge instead of waiting for 2 hours for rear brake job. workmanship. Like the fact that I can get a loner car at no charge instead of waiting for 2 hours for rear brake job. More
Professional & Courteous I was one of the first customers when the Plymouth dealership opened 2 years ago. The entire staff worked with me to find the XC60 I wanted and then a I was one of the first customers when the Plymouth dealership opened 2 years ago. The entire staff worked with me to find the XC60 I wanted and then at the price I was willing to pay. From sales to documentation to delivery the process went seamlessly. In the past at other garages I would dread the service advisor’s exit interview where I was held captive while being sold expensive service packages I didn’t understand and probably didn’t need. At Premier there’s none of that up selling, Josh and his staff listen, answer my questions, service my car and I’m on my way. Stress free! More
Good teamwork Everyone there works together to ensure a speedy, efficient, quality service. It’s a beautiful modern facility with a spacious waiting area, or you c Everyone there works together to ensure a speedy, efficient, quality service. It’s a beautiful modern facility with a spacious waiting area, or you can easily walk to nearby stores and restaurants to pass the time. More
Great company, outstanding service!Comfortable, pleasant Great company, outstanding service! Comfortable, pleasant waiting area. Employees are courteous and friendly. We shopped at other Volvo dealerships Great company, outstanding service! Comfortable, pleasant waiting area. Employees are courteous and friendly. We shopped at other Volvo dealerships prior to Plymouth Volvo, they are the real deal! More
Quality Service intact The COVID-19 pandemic has done little to lessen the overall high level of personalized service provided by Joshua Carvalho. Although a bit short staff The COVID-19 pandemic has done little to lessen the overall high level of personalized service provided by Joshua Carvalho. Although a bit short staffed on the day of our service, he did not miss a beat in insuring we were taken care of promptly, courteously, and respectfully. More
50,000 mile service The Plymouth, MA Volvo dealership is one of the best auto dealerships I have ever visited -- from the Sales staff (Ken) to the Finance Dept (Laurie) t The Plymouth, MA Volvo dealership is one of the best auto dealerships I have ever visited -- from the Sales staff (Ken) to the Finance Dept (Laurie) to the Service Dept (Josh) -- everyone is professional, friendly and make the whole process a pleasure. The facility is also top notch -- so much so that I don't mind waiting at the dealership while my car is serviced. More
Josh is great to deal with. Very helpful in every way. He does a great job running the service department. He goes above to make sure you are happy. does a great job running the service department. He goes above to make sure you are happy. More