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Volvo Cars Plymouth, A Premier Company - Service Center

Plymouth, MA

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184 Reviews
Call Service Center (888) 547-0498

184 Reviews of Volvo Cars Plymouth, A Premier Company - Service Center

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January 22, 2023

Clean af and people be nice af. Good location to go chill and get some grub. More

by ARCHIBALD WHITTAKER REGINALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Report | Print
Jan 23, 2023 -

Volvo Cars Plymouth responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Plymouth! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

January 19, 2023

Prompt service,courteous staff. Small repair completed with no charge. Appreciated fluid top off and car returned washed and in clean condition. Reasonable charges and no up selling More

by JANMAT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Report | Print
Jan 19, 2023 -

Volvo Cars Plymouth responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volvo Cars Plymouth, we look forward to having you as a valued customer for many years to come! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

January 18, 2023

Responsive and accommodating staff. Helped with an app at the end of the day on way out More

by Blueeyesdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee, Ethan Flores
Report | Print
Jan 19, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your excellent review, Donna! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volvo Cars Plymouth to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

January 17, 2023

Very pleased with the service and time it took to complete all 4 maintenance updates. I would highly recommend Plymouth Volvo. More

by DMNDGRL379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee, Tim Smith, Ethan Flores
Report | Print
Jan 18, 2023 -

Volvo Cars Plymouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

January 15, 2023

Unhappy that the mechanics on duty were apprentices. . I expect more in a luxury dealership. More

by chsgsi03222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Flores
Report | Print
Jan 16, 2023 -

Volvo Cars Plymouth responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

Feb 02, 2023 -

chsgsi03222 responded

You may have someone reach out

January 13, 2023

The appointment was on time and the oil change was done in a timely manner so I’m very happy with the service More

by Fudpuckar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Report | Print
Jan 16, 2023 -

Volvo Cars Plymouth responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

January 11, 2023

Josh and his team always provides excellent care for our Volvos! Always our first choice! More

by KARAWOLFPOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Report | Print
Jan 12, 2023 -

Volvo Cars Plymouth responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

January 11, 2023

I could not be more impressed with my first service visit to this dealership. Taylor was exceptional; took all my concerns, explained everything and answered all my questions. At pickup, I happened to chat More

by LC2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee
Report | Print
Jan 12, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volvo Cars Plymouth to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

December 23, 2022

Friendly, attentive, excellent communication. Made suggestions, but no pressure. Outstanding service. Super staff. Convenient. Finished work ahead of schedule More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, Joshua Carvalho
Report | Print
Dec 25, 2022 -

Volvo Cars Plymouth responded

Thank you so much for reviewing our Service Department and providing us with 5 stars. We are glad you found our Service Team to be friendly and attentive while providing excellent communication throughout your entire visit. We value you as a customer and are happy to invite you back anytime to Volvo Cars Plymouth!

December 21, 2022

My experience ever since I bought a fabulous car with you. Taylor and Josh have been over and beyond helpful. Always well informed, extremely accommodating, always kind with a smile on their face. You ne More

by debrahines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee, Tim Smith
Report | Print
Dec 21, 2022 -

Volvo Cars Plymouth responded

Debra, thanks for your great review and for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Volvo Cars Plymouth for all your automotive needs!

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