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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
215 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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1500 University Ave

Rochester, NY

14610

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Showing 215 reviews

April 04, 2024

Always a good team at Volvo Rochester. I've been taking my XC-90 there since I moved to the area in 2019. Good people and good service. Thank you! More

by cdrur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've been happy with our service since 2019! It's always a pleasure taking care of your XC-90 here at Volvo Cars Rochester. Thanks for the positive feedback and continued support!

Helpful
April 02, 2024

The staff here are most accommodating and helpful. They are professionals who treat their customers well. More

by DLD684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Jimmy
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Apr 12, 2024 -

Volvo Cars Rochester responded

We appreciate your kind words about our team at Volvo Cars Rochester! We strive to provide professional and accommodating service. Thanks for the review!

Helpful
March 31, 2024

Excellent service. Efficient and knowledgeable. Attentive to needs and took time to ask what features were important. More

by KJPROSSER
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ruby Black
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're glad to know you found our service at Volvo Cars Rochester excellent and efficient. We always aim to be attentive and knowledgeable for our customers' needs. Thanks for your feedback!

Helpful
March 28, 2024

I like having my vehicle serviced here, our car is always completed on time and the service team is professional and friendly More

by bobandlizlit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're glad to know you've had positive experiences with our service team at Volvo Cars Rochester. We strive for professionalism and friendliness, so it's great to see that reflected in your visits!

Helpful
March 28, 2024

Absolutely the best team to work with! The service team is outstanding and efficient. I always have great experiences More

by JENNIFER_HARRIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Zicari
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Apr 12, 2024 -

Volvo Cars Rochester responded

Jennifer, we're so glad to know you've had consistently great experiences with our service team at Volvo Cars Rochester. Thanks for your kind words and support!

Helpful
March 22, 2024

Professional and the waiting room is spectacular! They treat me very well and that’s why I am a loyal customer. More

by AJPONTICELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're delighted to know you've had a positive experience at Volvo Cars Rochester and appreciate your loyalty! We strive for professionalism and comfort in our waiting room. Thank you for the review!

Helpful
March 22, 2024

Paul was fantastic to work with. He had the car fixed with in a day and also offered us a loaner. Great customer service. More

by SSGOLDIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're glad to know that Paul was able to assist you promptly and efficiently at Volvo Cars Rochester. Thank you for recognizing our commitment to great customer service!

Helpful
March 21, 2024

Staff extremely friendly and flexible. Dennis Wiggins was very knowledgeable and a pleasure to deal with. Our buying experience was very favorable. More

by DLCHAPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Wiggins, Joe Monkelbaan
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're delighted to know that Dennis and our team at Volvo Cars Rochester provided a friendly and knowledgeable buying experience. Thank you for sharing your positive feedback!

Helpful
March 19, 2024

I would not think of going elsewhere. That's it in a nutshell. I worked solely with Jimmy DeGuzman. More

by MCRITIKOS
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're delighted to know that you had a great experience with Jimmy DeGuzman at Volvo Cars Rochester. Your loyalty means the world to us, thank you for choosing our dealership!

Helpful
March 17, 2024

As always, Garber employees were courteous, professional and efficient. My car was returned to me clean and with all work requested completed. More

by NANLPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?dont remember names
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Apr 10, 2024 -

Volvo Cars Rochester responded

We're so glad to know that our team at Volvo Cars Rochester met your expectations with their professionalism and efficiency. We appreciate you trusting us with your car's needs!

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