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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
221 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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1500 University Ave

Rochester, NY

14610

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Showing 221 reviews

March 28, 2024

I like having my vehicle serviced here, our car is always completed on time and the service team is professional and friendly More

by bobandlizlit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're glad to know you've had positive experiences with our service team at Volvo Cars Rochester. We strive for professionalism and friendliness, so it's great to see that reflected in your visits!

Helpful
March 22, 2024

Professional and the waiting room is spectacular! They treat me very well and that’s why I am a loyal customer. More

by AJPONTICELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're delighted to know you've had a positive experience at Volvo Cars Rochester and appreciate your loyalty! We strive for professionalism and comfort in our waiting room. Thank you for the review!

Helpful
March 22, 2024

Paul was fantastic to work with. He had the car fixed with in a day and also offered us a loaner. Great customer service. More

by SSGOLDIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're glad to know that Paul was able to assist you promptly and efficiently at Volvo Cars Rochester. Thank you for recognizing our commitment to great customer service!

Helpful
March 21, 2024

Staff extremely friendly and flexible. Dennis Wiggins was very knowledgeable and a pleasure to deal with. Our buying experience was very favorable. More

by DLCHAPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Wiggins, Joe Monkelbaan
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're delighted to know that Dennis and our team at Volvo Cars Rochester provided a friendly and knowledgeable buying experience. Thank you for sharing your positive feedback!

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March 19, 2024

I would not think of going elsewhere. That's it in a nutshell. I worked solely with Jimmy DeGuzman. More

by MCRITIKOS
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
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Apr 12, 2024 -

Volvo Cars Rochester responded

We're delighted to know that you had a great experience with Jimmy DeGuzman at Volvo Cars Rochester. Your loyalty means the world to us, thank you for choosing our dealership!

Helpful
March 17, 2024

As always, Garber employees were courteous, professional and efficient. My car was returned to me clean and with all work requested completed. More

by NANLPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?dont remember names
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Apr 10, 2024 -

Volvo Cars Rochester responded

We're so glad to know that our team at Volvo Cars Rochester met your expectations with their professionalism and efficiency. We appreciate you trusting us with your car's needs!

Helpful
March 13, 2024

Service rep very professional. My biggest concern is the cost of doing business with barber Volvo. 1200.00 to replace a mirror with 1.5 hours work is making us rethink purchasing More

by ESCHRICHMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 10, 2024 -

Volvo Cars Rochester responded

We appreciate your feedback and understand your concerns about the cost. Our team at Volvo Cars Rochester is committed to providing top-notch service while being transparent with our pricing. We value you as a loyal customer, and we'd love to discuss any further questions or concerns you may have!

Helpful
March 10, 2024

Always friendly, courteous and professional. Quick service and minimum wait time and they even washed my car. 👍 More

by STEPHEN.J.PETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
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Apr 10, 2024 -

Volvo Cars Rochester responded

Stephen, we're glad to know you had a positive experience at Volvo Cars Rochester! We always aim for quick service and minimal wait times. Thanks for the review!

Helpful
March 02, 2024

Very professional. Easy to communicate with and explained the work well. Loaner was warmed up in a cold morning and having my car washed was a nice touch More

by MHBILINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 10, 2024 -

Volvo Cars Rochester responded

We're glad to know you had a positive experience at Volvo Cars Rochester! We always aim for clear communication and little touches like warming up the loaner car. Thanks for your feedback!

Helpful
February 28, 2024

Tree he team at Volvo of Rochester is top notch. The service desk is friendly and knows their stuff. The technicians are knowledgeable and get the job done right and quickly. Jim, my service writer More

by FMELECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Apr 10, 2024 -

Volvo Cars Rochester responded

We're delighted to know that you had a top-notch experience with our team at Volvo Cars Rochester. It's great to see your appreciation for the knowledge and efficiency of our technicians, as well as Jim's excellent customer service. Thanks for recommending us!

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