Volvo Cars San Antonio
San Antonio, TX
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Good service I like the service the sales man were very nice I defendly go back tanks very much I will recommend all my friends Thanks thanks I like the service the sales man were very nice I defendly go back tanks very much I will recommend all my friends Thanks thanks More
Great Experience and Good Price Lauren was great from the first phone conversation all the way through to the purchase of our pre-owned Jeep Grand Cherokee. Friendly, knowledgeable Lauren was great from the first phone conversation all the way through to the purchase of our pre-owned Jeep Grand Cherokee. Friendly, knowledgeable and with a "no pressure" vibe, she exceeded our expectations for buying a used vehicle. The sales manager and other support staff were great, too. an all-around good experience! More
Efficient and professional it was easy to get an appointment and loaner vehicle scheduled. They thoroughly reviewed services to be done. They were courteous and efficient. good it was easy to get an appointment and loaner vehicle scheduled. They thoroughly reviewed services to be done. They were courteous and efficient. good instruction as well. More
PHENOMONAL!! Jim B and Coy (Tech), took their time and were fully attentive to all of my concerns. Haven't had a better experience, anywhere else! Jim B and Coy (Tech), took their time and were fully attentive to all of my concerns. Haven't had a better experience, anywhere else! More
Outstanding Service adviser was excellent in explaining what work needed to be accomplished and kept me informed of the progress. He also made recommendations for Service adviser was excellent in explaining what work needed to be accomplished and kept me informed of the progress. He also made recommendations for future repairs. More
Jim is Da Man Jim is incredibly knowledgeable, professional, and just plain effective. The cost for my repairs was to be $3,600, but after Jim stepped in and spoke Jim is incredibly knowledgeable, professional, and just plain effective. The cost for my repairs was to be $3,600, but after Jim stepped in and spoke to the "Powers to Be", the costs magically dropped to $2,100+. He goes the extra mile to please the customer. Give that man a raise. Bill Mercado More
Service section Derek Starnes was the service advisor during my visit. I didn't have an appointment but he took care of me and had my XC-60 serviced very quickly and Derek Starnes was the service advisor during my visit. I didn't have an appointment but he took care of me and had my XC-60 serviced very quickly and was very courtious. More
Not the best experience I had been satisfied with them for several years which is why I was so disappointed with my last encounter with them. I needed to replace the batter I had been satisfied with them for several years which is why I was so disappointed with my last encounter with them. I needed to replace the battery. So I removed the various covers as well as the bracket and replaced the battery. I was having difficulty getting the bracket back in place because it required an extension to my xxxxxxx that I had not yet purchased. I called and asked them what they would charge to simply xxxxxxx the bolt in place and snap the covers back in place. I was told $85.00. I explained that everything was already disassembled and it was just a matter of screwing down the bracket. I added that I would think that after a few years as a customer that a more reasonable price could be offered. She said unfortunately that was their policy and their price. I have my 100,000 miles service due and will be finding another business to have that done. These guys are definitely not Lincoln. And though I love this car, I think I will be returning to Lincoln for my next vehicle. More
I am totally satisfied. The current service for my Volvo S60 was really a pleasant experience. Jim was very nice and took care of my need very well. I appreciate. The current service for my Volvo S60 was really a pleasant experience. Jim was very nice and took care of my need very well. I appreciate. More
Great Service Everyone is the service department was friendly, courteous, and professional, from Philip's prompt greeting to Jim's follow up when the service was co Everyone is the service department was friendly, courteous, and professional, from Philip's prompt greeting to Jim's follow up when the service was completed. More