Volvo Cars San Diego - Service Center

I was recommended here by Brian at August European to get an oil leak fixed in my 2001 Volvo S40. Frank Perez helped me out with the paper work and George Collins the master tech looked at my car. The VVT an oil leak fixed in my 2001 Volvo S40. Frank Perez helped me out with the paper work and George Collins the master tech looked at my car. The VVT cam seals needed to be replaced. This is a very specific repair. It two days to complete the repair. Frank arranged a rental for me that was covered by Volvo that was a great help. The final price came in under what I was quoted. The oil leak was fixed and I am very happy with the work. Frank Perez was very professional. He gave me all the options to consider before going ahead with the expensive repair. I am very pleased with this dealership! More

Excellent and Friendly Service I recently took my car in for service and once again had top-notch service. I can always expect the best. Julio and Guspar exceeded expectations! I recently took my car in for service and once again had top-notch service. I can always expect the best. Julio and Guspar exceeded expectations! More

Julio and his team went beyond expectations - one of the S60's features are driver enabled flip down rear headrests, but for some reason one of the headrests would not tilt when the control button on the co S60's features are driver enabled flip down rear headrests, but for some reason one of the headrests would not tilt when the control button on the console was engaged. Despite a heavy workload, his technician spent several hours, disassembling the headrest mechanism and replacing the component that was not allowing the release on the headrest. They even had the courtesy to pick me up on short notice back to the service shop so that I could pick up the vehicle in time so that I would not miss meetings that I had scheduled, but were dependent on me having the car back by a certain time. More

Had visited Vovlo San Diego for 3 times last 2 months for services, they provided a great customer service, staff were very helpful, friendly, and listened very well to what was needed, Great dealership!! services, they provided a great customer service, staff were very helpful, friendly, and listened very well to what was needed, Great dealership!! More

I've been a customer for 9 years. Service is fantastic. My service is always done right and Pam is a great service rep. Volvo is lucky to have her My service is always done right and Pam is a great service rep. Volvo is lucky to have her More

I took my 2007 S80 here(Volvo of San Diego) and basically wanted some performance springs installed instead of the stock ones, which I provided from a very reputable Volvo specific aftermarket parts manufact wanted some performance springs installed instead of the stock ones, which I provided from a very reputable Volvo specific aftermarket parts manufacturer. I also wanted an emblem replacement on the rear. I took my car in very early in the morning and didn't get a call until late in the afternoon saying that they didn't suggest that I have them installed there. The rep then told me that they needed to keep my car overnight because they never got around to the emblem replacement. Not exactly sure what took place that entire day which is my main frustration. After initially quoting me a few hundred, the rep then said that it would cost $750 or more to install the springs based on their specific pay rate per this specific type of service after taking a closer look. They also said that anything related to the springs would void the warranty if directed related. It's a 1" difference in suspension height, very minimal. Similar to having a few passengers in the car, not a huge difference. So they at least referred me to an alignment specialty shop nearby who installed them for $395 within 2.5 hours time, very fast. Though I had to take my vehicle back the very next day to the same alignment shop because the car sounded super squeaky and creaky while in motion, turns out they didn't lube the plates properly, or so they suspected. That didn't work either, then I took it back again and they replaced the plate, that didn't work either. I took it back again and they adjusted the plates, still didn't work. Now as I edit this review several months later, I'm still stuck with a beautiful luxury car that creaks very loudly while riding in and can be heard audibly outside the car as well, drives me nuts, literally. I would take it back again but it would be the 4th time and I can't keep spending entire days as a business owner driving 30 minutes each way sitting at an alignment shop for hours at a time. I blame this on the alignment shop of course but I still was not impressed by the lack of communication and time wasted by this specific tech. I am not knocking Volvo overall but this experience was not great based on my experience with the Volvo tech and the quality of the referral work done. The emblem update Volvo did though turned out REALLY nice. More

Visit: Piece of re-bar damaged undercarriage - Turbo Intercooler and Radiator. Major bucks. Follow up on poor review I left in November. After a rocky start - NOT DUE TO OUR Service Writer Viv and h Intercooler and Radiator. Major bucks. Follow up on poor review I left in November. After a rocky start - NOT DUE TO OUR Service Writer Viv and his top team - we got our loved Volvo back and excellent shape. I would trust Viv to do the work needed IN THE FUTURE. This was not an easy fix, and they did a great job. CAR IS IN MUCH BETTER SHAPE than it was when the Tow Truck dropped her off. Many Thanks, and my apologies for earlier poor review. Sunriseruth More

My car was taken into San Diego Volvo on Friday, 0900. I called in on Thursday to set this up / explaining problem. ***I left note ( Note left on front seat of car explaining problem to service dept. - cle called in on Thursday to set this up / explaining problem. ***I left note ( Note left on front seat of car explaining problem to service dept. - clearly printed, with broken part. ) , and called in to service dept to tell them the problem. I was supposed to get a call back on Friday afternoon. I called them at 10:00AM to make sure car arrived. Service writer busy but would call me back. Friday. No call returned. I called in on 0930 Saturday - they stated they were looking at the Car and would call me back. No return call. By 1:00PM still no call back, I called in again, third phone call --- they stated car still being looked at....three hours later. Obvious lie. They had not looked at the car in over 24 hours...it just sat there. Now they are telling me that Transmission is broken. TRANSMISSION WAS NOT ISSUE. IT WORKED FINE. - they never read the note, they never looked at my car. I am not sure if they are so busy they do not need the business, but I would NEVER RECOMMEND THEM. The whole attitude is "ya, ya, we are looking at your car" - two days later, now Sunday. Maybe by Monday they can look at my car. More

The service staff and technicians at Wes Hinkle's San Diego Volvo go out of their way to make servicing our vehicle an enjoyable and pleasant experience. The facilities are clean, and the explanations g Diego Volvo go out of their way to make servicing our vehicle an enjoyable and pleasant experience. The facilities are clean, and the explanations gived for the service needed are clear and understandable. More

The management team in the service department is second to none. My wife and I have moved or been transferred 15 times and the Service Team at this dealership sets the bar for all dealerships to be judged to none. My wife and I have moved or been transferred 15 times and the Service Team at this dealership sets the bar for all dealerships to be judged by. They are knowledgeable, friendly, attentive, thorough, and honest with their assessments of the issues affecting the vehicle./The managers of the service department demonstrate through their leadership and example the kind of behavior and attitude expected of their employees to the client. I encourage anyone with a Volvo to frequent this dealership- it is truly an example of "legendary customer service". More