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Volvo Cars Seattle

Seattle, WA

4.8
442 Reviews

2700 NE 55th St

Seattle, WA

98105

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442 Reviews of Volvo Cars Seattle

March 19, 2024

Very nice gracious stall in service department. Answers all questions. Patient with hearing impaired customer More

by Galluccibetty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
Mar 19, 2024 -

Volvo Cars Seattle responded

Betty, we're glad to know our team at Volvo Cars Seattle was able to provide you with a patient and understanding service. Thanks for your kind words!

March 16, 2024

Long waits despite making appointment. Went in for a simple tire rotation and oil change. Ended up needing brakes too. Service advisor asked to keep the car one more day because they h More

by Landscraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Mar 19, 2024 -

Volvo Cars Seattle responded

We're sorry to read about your experience. We understand how frustrating long waits and lack of communication can be, especially when it comes to servicing your vehicle. Your feedback is important as we strive for continuous improvement in our customer service delivery and this will be addressed internally. If there's anything else we can do for you now, please reach out so that we may discuss this further and find a way forward together. Thank you, Leadership Team - customerexperience@swickard.com

March 15, 2024

Great service department. Navid is probably the best service advisor I have had the pleasure to work with. More

by Jmn1940
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid service advisor
Mar 15, 2024 -

Volvo Cars Seattle responded

We're glad to know you had a great experience with our service department at Volvo Cars Seattle! Navid and the team appreciate your kind words. Thank you for choosing us!

March 12, 2024

Volvo exceeded our expectations with our annual service. As per usual Navid was a great coordinator for this work and the loaner car arrangements. More

by kenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid in service, Brian Bradley, Kevin Davis, Matthew Berry
Mar 12, 2024 -

Volvo Cars Seattle responded

We're glad to know that we exceeded your expectations with our annual service at Volvo Cars Seattle! It's great hearing Navid was able to assist you efficiently. Thanks for the positive feedback and see you next time!

March 09, 2024

Amazing service and workmanship. Navid is always courteous and professional he went out of his way to help me out and took Volvo in for urgently needed repairs. More

by Hcajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid Haq
Mar 11, 2024 -

Volvo Cars Seattle responded

We're glad to know that our team, especially Navid, was able to provide you with the excellent experience we strive for. Thank you for choosing Volvo Cars Seattle and trusting us with your urgent repairs!

August 26, 2023

No service appointments for weeks so I stopped by, because I knew the problem I had would require them to order a new part and I didn't want to wait 2 weeks just for them to look at the car and tell m More

by Booch
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
can't remember
July 29, 2023

Purchase nightmare from end to end. After traveling 5 hours from across the state, my wife and I traded in our Highlander for an XC40 Recharge. When we finally settled on the right More

by DCSibley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unsure
June 14, 2023

Professional, courteous, service staff that correctly set expectations for timing and estimates; have used for 10 years and will continue to for foreseeable future More

by Cro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
June 13, 2023

I wouldn’t recommend the dealership unless it proved to be convenient. Service is mediocre, appointments are always several weeks out, loaner cars are usually unavailable, and they no longer wash customer More

by Landscraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Harris
May 25, 2023

I felt I was taken care of, compared to Bellevue Volvo where I was taken advantage of. Great clear expectations about time and cost, extremely polite and knowledgeable staff. More

by DJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
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