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Volvo Cars Seattle
Seattle, WA
356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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356 Reviews of Volvo Cars Seattle
Helpful March 21, 2024
Absolutely outstanding service from Navid and team. Thorough, proactive, and excellent communicators. And on the look out for both issues that might happen, and places where you can save or risk being Thorough, proactive, and excellent communicators. And on the look out for both issues that might happen, and places where you can save or risk being overcharged for unnecessary repairs. But why go anywhere else? More
by RogerC
Employees Worked With
Navid Haq
March 16, 2024
Long waits despite making appointment. Went in for a simple tire rotation and oil change. Ended up needing brakes too. Service advisor asked to keep the car one more day because they h Went in for a simple tire rotation and oil change. Ended up needing brakes too. Service advisor asked to keep the car one more day because they hadn’t even started and were so behind so I agreed. They ended up keeping it for that whole day and then the weekend because they were closed. Certainly an inconvenience, but no call or update aside from me checking in is what I take issue with. If you need to keep the car, just give me a call saying that - especially if you’re keeping it all weekend! I’ve had this same issue with Volvo Seattle before since the ownership change. More
by Landscraper
Employees Worked With
Service Dept
March 12, 2024
Volvo exceeded our expectations with our annual service. As per usual Navid was a great coordinator for this work and the loaner car arrangements. As per usual Navid was a great coordinator for this work and the loaner car arrangements. More
by kenc
Employees Worked With
Navid in service, Brian Bradley, Kevin Davis, Matthew Berry
March 09, 2024
Amazing service and workmanship. Navid is always courteous and professional he went out of his way to help me out and took Volvo in for urgently needed repairs. Navid is always courteous and professional he went out of his way to help me out and took Volvo in for urgently needed repairs. More
by Hcajal
Employees Worked With
Navid Haq
August 26, 2023
No service appointments for weeks so I stopped by, because I knew the problem I had would require them to order a new part and I didn't want to wait 2 weeks just for them to look at the car and tell m because I knew the problem I had would require them to order a new part and I didn't want to wait 2 weeks just for them to look at the car and tell me I need to wait even longer. The person who helped me promised me that they'd order the part so by the time my appointment day came, the part would be there. Then I found out on the day of my appointment they never ordered anything, and the person was basically making up stuff to get rid of me. I went around and around the phone system, getting dropped off, transferred, etc several times. One nice guy really tried to help but he didn't have access to the scheduling system to fit me in, and promised that someone would call back so I could be scheduled for the earliest slot. I never got a callback. I'm going to give up on Seattle and going to Lynnwood. More
by Booch
Employees Worked With
can't remember
