Volvo Cars Seattle

Personalized attention is best Building a relationship with a service provider can be difficult. In the 26 years of Volvo ownership I have never felt like "just another customer". Building a relationship with a service provider can be difficult. In the 26 years of Volvo ownership I have never felt like "just another customer". I've been able to effortlessly build first-name relationships with your service desk people. This helps a lot when the news is bad, and we celebrate together when the news is good. Even some of the service bay personnel recognize me and my car and are friendly and interested. As far as the work itself, I've never had a service job go bad, never had to complain. Since I am facing another big job next week, this history makes it a bit easier to accept. And may I add my great appreciation for Scott Thompson, who, when I call in, answers the phone with "Hi, Pat..." Service like this is hard to find, and I want to say "Thank You" to Scott, and to all the others whose names I have not learned. Thank you. Of course, I wish the repairs did not cost as much. As a retired teacher on a fixed income, I do appreciate the coupon booklet that came just in time for this pending service. Every little bit helps. Friends tell me about this or that alternate service shop, but I am not inclined to risk the security I feel about Bob Byers' service. More

Great service Took care of a continuing problem with a panel under the front corner of the car that should stay fixed this time. Did so with minimal cost. Took care of a continuing problem with a panel under the front corner of the car that should stay fixed this time. Did so with minimal cost. More

Great service From the time I made the service appointment to the time it was done, every step went smoothly and efficiently. The guys were friendly and answered q From the time I made the service appointment to the time it was done, every step went smoothly and efficiently. The guys were friendly and answered questions knowledgeably. More

Mature Volvo Lovely people who keep my 1992 740 wagon in great shape! Highly recommend Bob Byers Volvo for all things Volvo. The complimentary car wash and shuttl Lovely people who keep my 1992 740 wagon in great shape! Highly recommend Bob Byers Volvo for all things Volvo. The complimentary car wash and shuttle service are nice amenities, too. More

Very good service. Steve communicated very well and service was on time and well done. Invoice was very detailed and inspection report complete. I am planning future vis Steve communicated very well and service was on time and well done. Invoice was very detailed and inspection report complete. I am planning future visits. More

Door Seal Replacement Service This dealership's service department is outstanding. My repairs were done professionally and correctly. The staff both at the service department and This dealership's service department is outstanding. My repairs were done professionally and correctly. The staff both at the service department and the waiting area were very friendly, courteous and warm. They made you feel comfortable and right at home. More

Efficient, professional, friendly exceptional. In the ten years bringing my cars here I have experienced amazing dedication to customer service . Even when extremely busy all my questions and needs In the ten years bringing my cars here I have experienced amazing dedication to customer service . Even when extremely busy all my questions and needs have been met and often exceeded. These people are Knowledgable, professional and caring. More

The best! Once again the Ravenna Volvo Service Team has come through with flying colors! Everyone on the staff is unfailingly polite, helpful and thorough. My Once again the Ravenna Volvo Service Team has come through with flying colors! Everyone on the staff is unfailingly polite, helpful and thorough. My car has always been ready when I was told it would be and the service is always complete. I would not go anywhere else. More

Excellent Employee Steve Brewster is an outstanding Customer Service Representative and is a very valuable asset to Bob Byers Ravenna Volvo. I will personally request St Steve Brewster is an outstanding Customer Service Representative and is a very valuable asset to Bob Byers Ravenna Volvo. I will personally request Steve in the future. More

Great Service Service was prompt, courteous and excellent. I have always found this dealership to be such. I asked to have my car ready in the one hour and a half Service was prompt, courteous and excellent. I have always found this dealership to be such. I asked to have my car ready in the one hour and a half since I had another commitment and they were more than right on time. More