Volvo Cars Seattle

Wonderful Service I made an appointment for oil change and other checks. Volvo personnel is always friendly and cheerful. He gave me an estimated time and everything wa I made an appointment for oil change and other checks. Volvo personnel is always friendly and cheerful. He gave me an estimated time and everything was done and I was on my way. Always get my service at Volvo. They take great care of my car. More

Excellent sales experience I had such a great sales experience with this dealership that they have definitely earned a loyal customer. From the moment I stepped on the lot I was I had such a great sales experience with this dealership that they have definitely earned a loyal customer. From the moment I stepped on the lot I was greeted by Brian and was allowed to browse with no pressure. During my test drives with Tom, he was incredibly knowledgeable and informative of every feature and benefit of the S60 we were driving. He continued to ask the right questions to help me feel comfortable with my upcoming decision. At no point during either of the test drives did I ever feel pressured into making a decision nor was there a hard sell. Tom is amazing about educating someone about the car and letting all the facts of the car and Volvo do the selling. Completing the paperwork happened in a timely fashion and afterwards Brian was really great about taking the time to walk me through every feature and setting of the vehicle and making sure it was set up to my liking. Can't say enough great things about this dealership and they have definitely removed the dread from the car buying process. More

Understanding, Respectful, Honest I recently moved to Seattle from Colorado. I had a mechanic in Colorado that I trusted to take care of my cherished 95 Volvo 850. Upon searching for a I recently moved to Seattle from Colorado. I had a mechanic in Colorado that I trusted to take care of my cherished 95 Volvo 850. Upon searching for a new mechanic as I arrived in Seattle, I "struck out" multiple times on garages that were overcharging, didn't know the car, and didn't seem to care. That was until I made it to Ravenna Volvo. Cost was reasonable, the service was super friendly, fast, and respectful of what I wanted done and how much I could afford at a time. They were very timely in getting back with me, and their schedule was accomodating. I will be coming back. More

Service at Bob Byers Ravenna Volvo The service was better after I voiced my concerns. Thank you..I wasn't called when my car was ready.. Therefore I waited unnecessarily an extra hour The service was better after I voiced my concerns. Thank you..I wasn't called when my car was ready.. Therefore I waited unnecessarily an extra hour in the Show room. Also my car hadn't been washed.. . This was all taken care of after I called and voiced my concerns Thank you. More

Oil check and check engine light Always wonderful service, fast and thorough. The staff are always happy to explain the work they have done on my car and answer any additional questio Always wonderful service, fast and thorough. The staff are always happy to explain the work they have done on my car and answer any additional questions. More

routine service Addressed all my issues and very handy to pick up the car after the service department closes in the new car showroom. The sales guys are super nice! Addressed all my issues and very handy to pick up the car after the service department closes in the new car showroom. The sales guys are super nice! More

Efficienbt and friendly purchase experience. They are sometimes slow in responding to email inquiries, but do provide helpful information. Delivery of new vehicle was fast and friendly. Deliver They are sometimes slow in responding to email inquiries, but do provide helpful information. Delivery of new vehicle was fast and friendly. Delivered vehicle was not totally clean on the outside, but interior was fine. Explanations of vehicle features was good, but it would have been helpful to have taken a short test drive. More

Well done I had a couple of minor issues with my car, but they got me in promptly, and had it repaired within an hour. Just enough time with the paper and a cup I had a couple of minor issues with my car, but they got me in promptly, and had it repaired within an hour. Just enough time with the paper and a cup of coffee! More

Personalized attention is best Building a relationship with a service provider can be difficult. In the 26 years of Volvo ownership I have never felt like "just another customer". Building a relationship with a service provider can be difficult. In the 26 years of Volvo ownership I have never felt like "just another customer". I've been able to effortlessly build first-name relationships with your service desk people. This helps a lot when the news is bad, and we celebrate together when the news is good. Even some of the service bay personnel recognize me and my car and are friendly and interested. As far as the work itself, I've never had a service job go bad, never had to complain. Since I am facing another big job next week, this history makes it a bit easier to accept. And may I add my great appreciation for Scott Thompson, who, when I call in, answers the phone with "Hi, Pat..." Service like this is hard to find, and I want to say "Thank You" to Scott, and to all the others whose names I have not learned. Thank you. Of course, I wish the repairs did not cost as much. As a retired teacher on a fixed income, I do appreciate the coupon booklet that came just in time for this pending service. Every little bit helps. Friends tell me about this or that alternate service shop, but I am not inclined to risk the security I feel about Bob Byers' service. More

Great service Took care of a continuing problem with a panel under the front corner of the car that should stay fixed this time. Did so with minimal cost. Took care of a continuing problem with a panel under the front corner of the car that should stay fixed this time. Did so with minimal cost. More