Volvo Cars Tampa

My experience with Volvo Cars Tampa’s service department has been incredibly frustrating and unacceptable. They kept my car for an extended period of time well beyond what was originally communicated. Wh has been incredibly frustrating and unacceptable. They kept my car for an extended period of time well beyond what was originally communicated. While they did initially provide a loaner, once the service delay continued, I was told that Volvo Tampa would cover the cost of a rental car, which totaled $286. Based on that assurance, I moved forward in good faith. After I finally got my car back, I discovered that my credit card had still been charged for the rental. I contacted Volvo Tampa and was told they would refund the charge. That was three weeks ago. When no refund appeared, I called again and was told they would “contact Hertz.” That was four weeks ago. As of today, I am still waiting for the refund that was clearly promised. This isn’t a small inconvenience — it’s a failure to honor a commitment, followed by weeks of silence and inaction. I’ve now spent more time chasing Volvo Tampa for money they owe me than they spent communicating during the service delay. For a brand that markets itself as premium and customer-focused, this level of follow-through is unacceptable. If you value clear communication, accountability, and basic financial integrity, I would strongly caution you before using Volvo Cars Tampa for service. More

3rd Volvo, our sales person George was Amazing, Ask for George when you go there. Kelly and Laura Raynor George when you go there. Kelly and Laura Raynor More

Great sales experience! Honest and transparent disclosures in getting details finalized. Kari is the best in the Sales Department. Very satisfied with how they paid atten Honest and transparent disclosures in getting details finalized. Kari is the best in the Sales Department. Very satisfied with how they paid attention to our needs More

George is an awful car salesman. Very pushy and has no basic knowledge of the cars he’s trying to sell. Very pushy and has no basic knowledge of the cars he’s trying to sell. More

BUYER BEWARE! !! I will never go back to this dealership as we had none stop issue after issue with our CPO 2019 Volvo S60. After a year & a half of issues after is !! I will never go back to this dealership as we had none stop issue after issue with our CPO 2019 Volvo S60. After a year & a half of issues after issue with our car, we attempted to trade it in for a brand new XC90 & we were very clear that we did NOT want to lease and only wanted to finance this new vehicle. We were told that the Volvo we were looking at would be approved in our budget & Volvo told us to put a $500 hold on this car so they can start the paperwork, but all deposits would be refundable if they could not honor the agreement we signed on. The very next day our saleslady called us back & informed us that the bank would not allow us to finance & our only operation was to lease a completely different vehicle than we were looking at & our payments would be $300 more a month than what we agreed on. Right away I refused the offer & requested our $500 deposit back, to which our saleslady advise she will get back to us on that. After a week of this dealership avoiding our calls & refusing to get back to us, I finally was able to get ahold of our saleswomen who was extremely rude, yelled at us & said it was our fault for backing out of the deal and our deposit will NOT be refunded because to contract said that I would be charge a $300 non-refundable deposit (even though we were told it would be refundable if they could not honor the contract & we were actually charged $500). After another few days of very hostile back & fourth text messages we were finally able to get the dealership to refund our deposit like they were legally required to do. I should have filed a complaint to the state on this issue & for fraud, but unfortunately we got too busy with life & did not have the time to follow up on this until now. **I still have all the text messages as evidence to support these claims did actually happen** More

I recently purchased a Volvo XC60 SUV from Volvo of Tampa, and I couldn't be happier with my experience. From start to finish, the entire process was smooth and enjoyable, thanks in large part to my ex Tampa, and I couldn't be happier with my experience. From start to finish, the entire process was smooth and enjoyable, thanks in large part to my excellent salesman, George. George went above and beyond to ensure I found the perfect vehicle to suit my needs. His knowledge about the XC60 and its features was impressive, and he patiently answered all my questions. He took the time to understand what I was looking for and made sure I felt comfortable and confident with my choice. The dealership itself was welcoming and well-organized. The entire team was professional and courteous, making the purchase process seamless and stress-free. I never felt pressured, and George made sure to address all my concerns, providing a level of service that exceeded my expectations. Driving away in my Volvo XC60, I felt confident that I had made the right decision. I highly recommend Volvo of Tampa and especially George if you're in the market for a new vehicle. Their commitment to customer satisfaction is truly outstanding! Thank you, George, and the entire Volvo of Tampa team! More

My husband and I had a great experience getting our first Volvo! Michael Russo was a great help with the sales process and was very communicative and kind. He worked very diligently to get us in the car we w Volvo! Michael Russo was a great help with the sales process and was very communicative and kind. He worked very diligently to get us in the car we wanted in the time frame that we needed. The whole team including Rob, Derrick, JT, and Jambo were amazing at helping us find the best options for our family. We left with the car we wanted and were very happy and thankful for the experience with the whole Volvo Tampa team. We will be Volvo customers for life, and definitely coming back to work with these guys! More

I have leased two Volvo's and recently purchased an XC60. Jambo was my salesperson and he did a great job. I highly recommend seeking Jambo when you visit this dealership. Also, I would be remiss if I failed Jambo was my salesperson and he did a great job. I highly recommend seeking Jambo when you visit this dealership. Also, I would be remiss if I failed to mention the professionalism and friendliness of the entire staff. After nearly 6 years of working with them, they never disappoint. More

Once again, I have had exceptional service for my 2019 S60 Volvo at VOLVO CARS TAMPA - Ken Salos, Service Advisor, met with me upon arrival for a 8am appointment. We discussed the repair that was neede S60 Volvo at VOLVO CARS TAMPA - Ken Salos, Service Advisor, met with me upon arrival for a 8am appointment. We discussed the repair that was needed, and Ken took care of the rest! This Volvo is the third vehicle I have leased/purchased from this dealership in the last 15yrs. I highly recommend this dealershp for quality and excellent customer care!! Cheryl S. More

Service advisor Nicole parraga was excellent and explained very clearly what needed to be done explained very clearly what needed to be done More