Volvo Cars Tampa

Sold me a 2012 S60 car as "one owner with a clean carfax" with no wrecks when in fact the car came from an auction and the rear driver's side door had been repainted. Discovered the defect after gett carfax" with no wrecks when in fact the car came from an auction and the rear driver's side door had been repainted. Discovered the defect after getting the car home. Called immediately. The sales manager first denied the door had been repainted. Drove back to Tampa because the sales manager said they would try to make it good and he then measured the paint thickness which confirmed my suspicions. Then the sales manager emphatically denied prior knowledge of the repaint. I offered for them to either replace the vehicle with one without after market body work. He then offered to take the vehicle back on trade for $2000.00 less than I paid 2 days earlier. Then tried to leverage me up to a higher priced deal because they did not have a comparable vehicle. Had to threaten to sue them and then they got the smarmy Owner/general manager involved. The management and sales staff attempted to bully me into living with the deal, and became very hostile toward me because I dared to suggest the deal was not on the up and up. Ultimately they canceled the deal, but refused to give me all my money back and I had to stop payment on my personal check for the balance. Then had to carry my personal belongings across Dale Mabry Blvd to rent a car to drive home. Cost me 2 days of work, the cost of stopping payment of the check, and over 100.00 in rental care fees. I intend to sue them, and will update this post as the process unfolds. More

After owning the following cars; Audi, Mercedes, Toyota, Honda, Infiniti, and Lexus, I have learned that moving forward I will only work with this particular dealership for my automotive needs. What I love Honda, Infiniti, and Lexus, I have learned that moving forward I will only work with this particular dealership for my automotive needs. What I love most about this dealership is that the sales people aren't manipulative or trying to play games, there is literally NO pressure to purchase a vehicle, and the staff is incredibly resourceful. I am now driving my second Volvo XC60 (because I wouldn't trust another car to transport my 1 year old) and my Mom has just purchased her first Volvo because of hearing about my wonderful experiences with this team. Even if you aren't sure you're interested in buying a Volvo specifically, please pay this dealership a visit just to get a feel of how customers are supposed to be treated when purchasing a car. More

Outlstanding experience from beinging to end. Friendly, helpful, and professional personnel. Kristian was prepared, knowledgeable, personable and efficient. Rahim was particularly engaging and effective in helpful, and professional personnel. Kristian was prepared, knowledgeable, personable and efficient. Rahim was particularly engaging and effective in the preparations for delivery and in providing a practical introduction and orientation to operating the new car. Will definitely recommend and come back. Tom & Barbara Garwood. More

We went to Volvo Tampa through the Costco car buying program. The dealer staff was very familiar with it and they helped us through the details of buying a car through the program. The sales staff was f program. The dealer staff was very familiar with it and they helped us through the details of buying a car through the program. The sales staff was friendly, had excellent product knowledge, and they weren't at all pushy. We traded in a car and received a fair price for it without any haggling. The finance manager was equally friendly, knowledgeable and helpful. Volvo Tampa is neither a big nor a palatial dealership but it is a great place to buy a car and I expect it will be a good place to have the car serviced going forward. Five stars all around. More

I have purchased many new cars over the years and I must say that by far this was the best purchase experience I ever had. They are friendly,helpful and the whole experience took all but two hours. When the say that by far this was the best purchase experience I ever had. They are friendly,helpful and the whole experience took all but two hours. When the time comes I will purchase another vehicle from them. Thank you guys for your help. More

Excellent customer service. My new car purchase was a simple enjoyable experience because of the efficiency and professionalism of this group. I highly recommend Volvo of Tampa be at the top of anyone's simple enjoyable experience because of the efficiency and professionalism of this group. I highly recommend Volvo of Tampa be at the top of anyone's list if they are looking to buy a new car. More

Hume greeted me at the door and was very friendly but not pushy. He introduced me to the sales manager who I had spoken with over the phone. I did not feel hounded or pressured. Hume was a pleasure to work w pushy. He introduced me to the sales manager who I had spoken with over the phone. I did not feel hounded or pressured. Hume was a pleasure to work with. I think I got a good deal and I am very happy with my new car. I appreciate that the sales and finance departments stayed open late on a weekend so that we could complete the transaction. The floor mats could not be found before I left but they were shipped to me in less than two days. I also appreciate that they filled up my gas tank before I left the lot. More

Great experience all around. The sales team was quick & efficient. Very friendly. I was relaxed the whole time. Never felt pressured or "gang-up" on. And, oh yeah... I love this car! & efficient. Very friendly. I was relaxed the whole time. Never felt pressured or "gang-up" on. And, oh yeah... I love this car! More

Great new car buying experience. Derrick was knowledgeable and professional. He was able to help me find a great car and work out a good deal. My wife loves the new Volvo. I would definitely buy knowledgeable and professional. He was able to help me find a great car and work out a good deal. My wife loves the new Volvo. I would definitely buy from Derrick and Volvo of Tampa again. More

Over the past 5 years, I have consistently received outstanding service and witnessed premier professional behavior. They are the ones I call when I have a question. Their customers "trust" them--price outstanding service and witnessed premier professional behavior. They are the ones I call when I have a question. Their customers "trust" them--priceless. More