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Volvo Cars West Houston

Houston, TX

5.0
602 Reviews

15935 Katy Freeway

Houston, TX

77094

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602 Reviews of Volvo Cars West Houston

August 03, 2023

Great customer service experience! Entire process went very smoothly, Thank you, Chad, for all your help! More

by helenskent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
August 02, 2023

Excellent visit. I would recommend Felipe to anyone needing anything for their Volvo. The shop was also very well appointed with private space to work while waiting f More

by sofideacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
August 02, 2023

Very welcoming atmosphere, given plenty of time to look at several vehicles and no pressure from Philip who helped us. We were given all the information we needed to make our choice and the finance part More

by Mike H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
August 02, 2023

Volvo West has the best service! All employees are genuinely nice and always helpful. We wouldn’t choose a different dealer ever. More

by smuhlbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers, Dennis Rethwisch, Chris Pendarvis
July 28, 2023

All i have to say is FELIPE SOMMERS, he gave me best customer service i ever had in a fldealer ship, specially me coming from getting service in other Volvo dealerships, for example: Viti Volvo dealersh More

by Manuel Shower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
July 28, 2023

Great customer service! Easy to set up the appointments and the updates are wonderful at every step! More

by JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
July 28, 2023

I was very pleased with the service & communication that Chad provided w/our car repair. More

by Susan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
July 26, 2023

Good customer service and easy to work through processes. Care was ready and clean and all documents easily completed More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pendarvis
July 26, 2023

The employees were prepared and helpful in all areas of customer service. The waiting area is very comfortable and pleasant. I love getting my car back washed and vacuumed! That is so nice! More

by Bethany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
July 17, 2023

Dennis was excellent. Prompt, courteous and efficient. Although the repair was more than I expected, my overall experience was great. Being able to have a loaner car ma More

by marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
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