Volvo Cars West Houston
Houston, TX
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694 Reviews of Volvo Cars West Houston
Service Rep was personable and professional. Chris was very helpful in setting up an appointment, loaner car and kept me apprised of the progress. Chris was very helpful in setting up an appointment, loaner car and kept me apprised of the progress. More
I brought my car in due to a warning light that came on. By the time I arrived for my appointment it had gone out. Raul didn't try to sell me anything I didn't' need. There was a simple explanation. They we By the time I arrived for my appointment it had gone out. Raul didn't try to sell me anything I didn't' need. There was a simple explanation. They went ahead and checked everything while i was there. I drove off feeling very safe and taken care of. More
The service was excellent from start to finish. I was greeted immediately upon arrival with professionalism and courtesy. Chris is an outstanding representative who was attentive to my needs and ma I was greeted immediately upon arrival with professionalism and courtesy. Chris is an outstanding representative who was attentive to my needs and made the entire experience seamless. The loaner vehicle was exceptional—clean, well-prepared, and ready to go. Electronic notifications were clear, timely, and easy to follow throughout the process. The facility was spotless, and the complimentary coffee and snack options were excellent and much appreciated. More
My xC60 was jerking and Raul explained my options, got me in and had my problems resolved, same week. He is wonderful and easy to work with. Very responsive. in and had my problems resolved, same week. He is wonderful and easy to work with. Very responsive. More
We love our Volvo SUV, and West Houston Volvo! We had deferred bringing it in until the timing was just right for our busy schedules. Dennis our service adviser had our backs. We combined the high We had deferred bringing it in until the timing was just right for our busy schedules. Dennis our service adviser had our backs. We combined the highest priority repairs in one visit we bundled over $4700 worth of repairs , left it overnight. We were afforded a beautiful loaner car to drive home. By the next morning it was ready! It drives like a new car. Excellent customer service and top notch experience. More






