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Volvo Cars West Houston

Houston, TX

5.0
594 Reviews

15935 Katy Freeway

Houston, TX

77094

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594 Reviews of Volvo Cars West Houston

September 21, 2020

Excellent service from Felipe; 5 stars! He made the mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! More

by BSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

I went in for my check engine light, got a loaner and was called back that afternoon to come get my car. So easy. Luckily the part was in stock and covered by my warranty. Staff is always very friendly. More

by Kauaimomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Excellent service experience at Volvo West Houston! Felipe made sure my tires were in order going into the holiday weekend! Customer service at its best! More

by S. Watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Felipe was our service provider and was very easy to reach and communicative! He arranged to speak to our warranty company ahead of time so we didn’t have to wait to hear from them, which was such a gre More

by skamru3863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Service experience was excellent with Felipe. Everything was taken care of including a recall I was not aware of and I’ll return to this dealership for all my service needs. I was thankfully able to make an More

by pbouzts66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Felipe provided great service and offered a car to drive while 75,000 mile service was performed. Aerial and Raymond are also good service advisors. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

I always have my car serviced at Volvo Cars West Houston. Great people who know what they’re doing and do very good work. I’ve never had a problem after leaving. The customer care is outstanding. More

by C30ndfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Forsythe, Felipe Sommers, Felipe Sommers
September 20, 2020

They do not honor deals! Do not do business with this dealership! Will give you a price and time to pickup car and then SOLD the car when I was on the way to pay! if you want an honest dealership, do no More

by Sam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian, Jose
September 19, 2020

The staff at Volvo West Houston were great! They were very knowledgeable and patient. They also worked with me on price and financing which made me comfortable with my purchase . More

by RSK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
September 18, 2020

Best technician I have ever had!! Made sure to go above and beyond on making sure everything was good and safe for us to drive!! I wouldn't trust my car with anyone else other than Volvo Cars West Houston! More

by ThePanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Forsythe
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