Volvo Cars West Houston

Great service. Felipe took care of the scheduled maintenance and assisted us to verify all items covered by the warranty. The entire service team at West Houston Volvo is top notched. maintenance and assisted us to verify all items covered by the warranty. The entire service team at West Houston Volvo is top notched. More

I have worked with all the service guys at this dealer. All so helpful. I want to give a special thank you to Felipe for his help this past visit. I recently got my car serviced for its 60K maintenance and All so helpful. I want to give a special thank you to Felipe for his help this past visit. I recently got my car serviced for its 60K maintenance and a week later my check engine light came on. I was able to get an appointment rather quickly last minute and was updated on the status of my car. Felipe took the time to listen to my concerns and really go out of his way to help alleviate any stress I had. He answered all my questions and was such a delight to work with. Thank you for your caring nature and all that you do! More

Exemplary service from Felipe Sommers on our xc90. Professional, timely & transparent on costs & length of service. Will request working with Felipe on next service call and would wait (if busy) in or Professional, timely & transparent on costs & length of service. Will request working with Felipe on next service call and would wait (if busy) in order to work with Felipe. Above and beyond customer service. In the future I will return to Volvo Cars of West Houston for another car purchase based on this level of excellent service. More

To someone who consider:Great service! When I arrived to To someone who consider: Great service! When I arrived to the service center, Mr. Sommers already prepare paper work, and waiting for me! Very profes To someone who consider: Great service! When I arrived to the service center, Mr. Sommers already prepare paper work, and waiting for me! Very professional! Best Regards, LiangChen Sun More

I think the request for approving extra required I think the request for approving extra required services through text and email was very ingenious. I personally don’t prefer calls since there mig I think the request for approving extra required services through text and email was very ingenious. I personally don’t prefer calls since there might be miscommunications. Thank you Ariel for the service. More

I had an absolutely wonderful experience at this dealership. The young man that greeted me upon arrival was friendly and courteous. My actual agent, Felipe was great with his communication and fri dealership. The young man that greeted me upon arrival was friendly and courteous. My actual agent, Felipe was great with his communication and friendliness. They were eager to meet my needs in a timely manner. One part was l was not in stock so they gave me a loaner car and brought my car to my home so that I didn’t have to drive to them when my car was ready. This is not the first time I have done business with this dealership. Both visits were pleasant experiences. This is why I am giving them 5 stars ⭐️‘S More

Consistently great service. Recommendations regarding management of required service was very valuable. Communication was very good. I will seek out this same individual on next service. management of required service was very valuable. Communication was very good. I will seek out this same individual on next service. More

I was very pleased with the service I received. Felipe was very professional and helpful. Work was done quickly. I was kept informed on the process of my service. was very professional and helpful. Work was done quickly. I was kept informed on the process of my service. More

The Service Advisor, Felipe, was very professional and personable. He ensured all my needs were met and my vehicle was taken care of. Thank you! personable. He ensured all my needs were met and my vehicle was taken care of. Thank you! More

Excellent service from Felipe; 5 stars! He made the mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! More