Volvo Cars West Houston

I was very pleased with the service I received. Felipe was very professional and helpful. Work was done quickly. I was kept informed on the process of my service. was very professional and helpful. Work was done quickly. I was kept informed on the process of my service. More

I always have my car serviced at Volvo Cars West Houston. Great people who know what they’re doing and do very good work. I’ve never had a problem after leaving. The customer care is outstanding. Great people who know what they’re doing and do very good work. I’ve never had a problem after leaving. The customer care is outstanding. More

The Service Advisor, Felipe, was very professional and personable. He ensured all my needs were met and my vehicle was taken care of. Thank you! personable. He ensured all my needs were met and my vehicle was taken care of. Thank you! More

Excellent service from Felipe; 5 stars! He made the mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! More

I went in for my check engine light, got a loaner and was called back that afternoon to come get my car. So easy. Luckily the part was in stock and covered by my warranty. Staff is always very friendly. called back that afternoon to come get my car. So easy. Luckily the part was in stock and covered by my warranty. Staff is always very friendly. More

Excellent service experience at Volvo West Houston! Felipe made sure my tires were in order going into the holiday weekend! Customer service at its best! Felipe made sure my tires were in order going into the holiday weekend! Customer service at its best! More

Felipe was our service provider and was very easy to reach and communicative! He arranged to speak to our warranty company ahead of time so we didn’t have to wait to hear from them, which was such a gre reach and communicative! He arranged to speak to our warranty company ahead of time so we didn’t have to wait to hear from them, which was such a great task accomplished. We have had many bad experiences with other dealership service providers having trouble with VIP so this was a pleasant surprise! More

Service experience was excellent with Felipe. Everything was taken care of including a recall I was not aware of and I’ll return to this dealership for all my service needs. I was thankfully able to make an was taken care of including a recall I was not aware of and I’ll return to this dealership for all my service needs. I was thankfully able to make an appointment for next day service due to travel restriction. I will schedule a week ahead of time in the future. More

Felipe provided great service and offered a car to drive while 75,000 mile service was performed. Aerial and Raymond are also good service advisors. while 75,000 mile service was performed. Aerial and Raymond are also good service advisors. More

They do not honor deals! Do not do business with this dealership! Will give you a price and time to pickup car and then SOLD the car when I was on the way to pay! if you want an honest dealership, do no dealership! Will give you a price and time to pickup car and then SOLD the car when I was on the way to pay! if you want an honest dealership, do not do trust this dealership, they will sell your car after you've already agreed to buy it! Stay away, especially from ADRIAN or JOSE More