Volvo Cars White Plains

Love my car, but not the experience of buying it. If you test drive, be prepared to pick it up in 2 days. But not the next day, they won’t be ready. And when you make an appointment for a specific If you test drive, be prepared to pick it up in 2 days. But not the next day, they won’t be ready. And when you make an appointment for a specific time, they won’t be ready, so you’ll have to wait an hour and a half. And then that person doing the plate transfer will be rushing, so they’ll do it wrong and you’ll get pulled over bc it looks like you’re driving a stolen vehicle. Oh, and the car won’t have the features you were told it would have. And even when you call them directly to talk about these things, they will ignore you or be nasty. More

I appreciate Steve and the team for their help in getting us the car that we wanted! They made the entire process smooth and easy. us the car that we wanted! They made the entire process smooth and easy. More

The Dealership is very organized and everyone was helpful as I returned my 2023 xc40 and leased a new 2026 xc40. There was adequate training on new updates to the car. Nick Garcia was great as he stepped as I returned my 2023 xc40 and leased a new 2026 xc40. There was adequate training on new updates to the car. Nick Garcia was great as he stepped in for Justin to help complete the transaction. More

Nick was able to find the car I was looking for quickly so that I could take advantage of a very good opportunity to end my current lease 4 months early and upgrade to a new 2026. Nick was great to work wi so that I could take advantage of a very good opportunity to end my current lease 4 months early and upgrade to a new 2026. Nick was great to work with. More

A very easy car buying experience! Nick was very helpful and answered all my questions via text before the purchase. Got a very fair price for my trade in and the process of picking up Nick was very helpful and answered all my questions via text before the purchase. Got a very fair price for my trade in and the process of picking up my new car was seamless and quick. More

Could not have been more pleased with the experience. Both Nick the salesman and Shavaun in the business office were professional, friendly, courteous and competent. I thought the deal on the CPO I bough Both Nick the salesman and Shavaun in the business office were professional, friendly, courteous and competent. I thought the deal on the CPO I bought was very fair. Highly recommend this dealership. More

Tony was great! I mistakenly showed on the wrong day for my appointment and Tony said it wasn’t an issue at all and got me set up right away. He was able to take ca I mistakenly showed on the wrong day for my appointment and Tony said it wasn’t an issue at all and got me set up right away. He was able to take care of my recall and service and provided a Lyft to and from the service center. I was very happy with my experience More

I don’t think the pricing is logical for the services rendered, but I understand that is an issue with virtually all dealership service centers. However, if I compare to BMW/Mini, I found it extra-unreas rendered, but I understand that is an issue with virtually all dealership service centers. However, if I compare to BMW/Mini, I found it extra-unreasonable that, at Volvo, I was charged a 3% credit card fee (does anyone pay cash for transactions in the thousands?) and $4 per gallon for the loaner car. The fact that my key fob battery died in 4 years and I had to bring them in for battery changes also annoys me. I have a Cooper that is 18 years old and I still use the same key fob. BMW Mini also always washes my car when I get service for no extra fee. Volvo does nothing of the sort. Overall, Volvo’s “nickel and dining” left me questioning the choice after this experience. More

A dealership that understands how to support and treat its customers. Sam, a class act. He is attentive, driven by the needs of the client, and always available. A pleasure working with Sam and the Volv its customers. Sam, a class act. He is attentive, driven by the needs of the client, and always available. A pleasure working with Sam and the Volvo team. More