
Volvo Cars White Plains
Elmsford, NY
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Great service manager. The service manager is very pleasant and always willing to work with you. Whether it a service you need or don't need , or to help work with in your b The service manager is very pleasant and always willing to work with you. Whether it a service you need or don't need , or to help work with in your budget. I purchased my vehicle from another dealer but would go not go anywhere else for service. More
Fast and Friendly Service Tom, my service manager, is always friendly and knowledgable and helps get my car in and out as quickly as possible. It's always a pleasure to do bus Tom, my service manager, is always friendly and knowledgable and helps get my car in and out as quickly as possible. It's always a pleasure to do business with him! More
easiest experience buying a car Had exactly the car I wanted at the price I wanted. Mike quoted my monthly payment which was Exactly what my monthly payment turned out to be. Had exactly the car I wanted at the price I wanted. Mike quoted my monthly payment which was Exactly what my monthly payment turned out to be. More
A GOOD EXPERIENCE My appointment was for 8 am. I was greeed and my car was taken to service. I WAS DIRECTED TO THE WAITING ROOM HAD A CUP OF GOOD COFFEE, WATCHED THE N My appointment was for 8 am. I was greeed and my car was taken to service. I WAS DIRECTED TO THE WAITING ROOM HAD A CUP OF GOOD COFFEE, WATCHED THE NEWS ON THE TV AND IN ABOUT AN HOUR AND A HALF ( WHICH WAS THE TIME I THOUGHT IT WOULD BE ) I WAS HANDED MY KEYS AND LEFT. .THE EXPERIENCE WAS TERRIFFIC, KEEP UP THE GOOD WORK!!!! More
Attentive Customer Service Jason Adler is a very courteous and pleasant salesperson. He is very welcoming. He listened to me and sold me the car that I asked for. He did not t Jason Adler is a very courteous and pleasant salesperson. He is very welcoming. He listened to me and sold me the car that I asked for. He did not try to up-sell me, although I almost wish he had. When I am in the market for another Volvo, I will think of him. For me, he represents the dealership. More
Overall very good customer service. Loyalty. Customers service is great.maintain time. Good price. Knowledgeable sales rep and sales manager. General manager is very friendly. Honest. Ov Loyalty. Customers service is great.maintain time. Good price. Knowledgeable sales rep and sales manager. General manager is very friendly. Honest. Overall great experience. Definitely come back to buy more cars. Also send friends and family to that dealer. More
Quick and easy Our salesman Ken was straight forward and was easy to deal with. This is our second Subaru from this dealership and we have been very happy with them. Our salesman Ken was straight forward and was easy to deal with. This is our second Subaru from this dealership and we have been very happy with them. We look forward to years of dependable miles from our new CrossTrek. More
the LEMON dump bucket Bought a 2015 car in March 2016. It's been breaking down since the first week I got it. After the car stalling and breaking down in the middle lane on Bought a 2015 car in March 2016. It's been breaking down since the first week I got it. After the car stalling and breaking down in the middle lane on I-684 and nearly being killed I left the car with WP Mazda Service under warranty. They kept the car for 2 months. I picked it up and found deep scratches all over my car and the car still breaks down. I asked them to fix the scratches and they insisted it wasn't their fault. Rafael then poorly attempted to apply touch up paint to the scratches as a "favor". It's hideous. I'm embarrassed of the job Rafael Fernandez did to my car. I'm embarrassed to even say I've done business with this lemon dump bucket. Tom Larossa and Dave the Director promised I would be provided with good service and I'm still waiting to see it. I doubt good service even exists in a place like WP Mazda dealership. I've been forced to get a lawyer as the dealership keeps damaging my car every time I bring it in to be serviced after a break down and refusing to take responsibility. Isn't the dealership responsible for fixing a car under warranty? Additionally, shouldn't the dealership own up to selling a car with major break down issues and also take responsibility for the damage further caused while being serviced by Rafael Fernandez? Rafael Fernandez, by the way, did not ask my permission to apply touch up paint on my car. I now need PROFESSIONAL body work done to cover that ugly mess you call a "favor" when you are the one who scratched the car while being serviced by you! More
Good experience We came to White Plains Volvo to replace our 2010 XC70 after a bad accident on I95 in which we were very happy to have been in such a safe car. We ca We came to White Plains Volvo to replace our 2010 XC70 after a bad accident on I95 in which we were very happy to have been in such a safe car. We called ahead and Stefan had all our replacement options ready for us to check out. We drove away in another XC70 within a week. Great service! Great selection! Great cars! More
Very positive, non pressured experience Very nervous buying a new car with all the updated technology. Test drove various cars in Manhattan. Only 2016 models available in show rooms. Felt Very nervous buying a new car with all the updated technology. Test drove various cars in Manhattan. Only 2016 models available in show rooms. Felt very pressured and unhappy. Friend suggested driving me to White Planes where I found Jason Adler at Volvo. Jason was so easy-going, PATIENT, and organized. When I drove the 2017 S60 Dynamic I knew I had found my car. Jason took time out of his busy schedule to drive the Volvo to me in Manhattan and spent an hour with me explaining the features yet again. Thank you Jason Adler and White Planes Volvo for my beautiful new car. More