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Volvo Cars White Plains
Elmsford, NY
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,166 reviews
July 20, 2016
An enjoyable car buying experience Eloy Sanchez was very professional. I never felt pressured by him. When I was finally ready to buy my Volvo, Tom VanDuyne, the general manager and Ste Eloy Sanchez was very professional. I never felt pressured by him. When I was finally ready to buy my Volvo, Tom VanDuyne, the general manager and Stefan (sp,), the recently hired product specialist who clearly loves and knows Volvos inside out, helped me with the vehicle I ultimately chose when Eloy was out for the day, with Eloy setting me up at delivery so I could be on my way effortlessly. Tom, with whom I completed paperwork with, was also very nice. All in all, a very good experience. More
by Eric
Employees Worked With
Eloy Sanchez, Tom VanDuyne, Stefan
July 15, 2016
Another positive experience at Volvo White Plains! I have been dealing with Volvo Cars White Plains (formerly Big Dee Volvo) for almost 20 years. I brought my car into the dealership yesterday for wa I have been dealing with Volvo Cars White Plains (formerly Big Dee Volvo) for almost 20 years. I brought my car into the dealership yesterday for warranty service. As always, everyone was pleasant and efficient and aimed to please. Thank you to Volvo Cars White Plains! More
by Volvo Lisa
Employees Worked With
Worked with Victoria, Worked with Sue, Hello to David Somma, Hello to Helene.
July 13, 2016
I had a problem with my Subaru forester stalling Over the years this dealership has been extremely knowledgeable and helpful with my Subaru forester I will only buy a Subaru Because this dealership Over the years this dealership has been extremely knowledgeable and helpful with my Subaru forester I will only buy a Subaru Because this dealership is so helpful each and every time More
by World3@aol.com
Employees Worked With
Rick
July 11, 2016
Buying/Leasing process made very easy Tracey and staff were excellent to deal with---courteous, responsive, respectful, paid attention to my needs/desires and listened to me. Much appreci Tracey and staff were excellent to deal with---courteous, responsive, respectful, paid attention to my needs/desires and listened to me. Much appreciated. Love my new Crosstrek. More
by bxvilleguy
Employees Worked With
Tracey Keith, Lester Li
July 11, 2016
Breezy buying experience at Westchester Subaru. Ken Freeman at Westchester subaru was great to work with. He was able to give us a good price and prepared the car quickly on our time frame. He wa Ken Freeman at Westchester subaru was great to work with. He was able to give us a good price and prepared the car quickly on our time frame. He was also willing to work with us with some peculiarities (we bought a house the same day). The financing office was easy to work with and did not pressure us into expensive add ons. Would definitely recommend this dealership. More
by leifjacobson
Employees Worked With
Ken Freeman
July 09, 2016
We love Julian! V. Julian Gill, he's the best - kind, thoughtful, attentive, knows his stuff. We have bought three Subarus from him over the past 8 years. V. Julian Gill, he's the best - kind, thoughtful, attentive, knows his stuff. We have bought three Subarus from him over the past 8 years. More
by family go
Employees Worked With
Julian Gill
July 09, 2016
Eloy S great salesman Eloy provided excellent customer service in helping us obtain a new car. Made the entire process smooth. From the initial visit through delivery, and Eloy provided excellent customer service in helping us obtain a new car. Made the entire process smooth. From the initial visit through delivery, and was able to answer any questions we had. More
by bw2016
Employees Worked With
Eloy, Sanchez
July 08, 2016
customer for 20 years Patient, knowledgeable staff helped me find the model that was right for me and helped me understand the new technology it came with. Even after makin Patient, knowledgeable staff helped me find the model that was right for me and helped me understand the new technology it came with. Even after making the sale have been available for any questions I had. More
by gls618
Employees Worked With
Julian Gill
July 05, 2016
Very pleasurable buying experience! Michael and John were very professional, friendly and knowledgeable during the purchase of my new Mazda. This was a very pleasurable car buying exper Michael and John were very professional, friendly and knowledgeable during the purchase of my new Mazda. This was a very pleasurable car buying experience- I highly recommend this dealership! More
by Sunday6
Employees Worked With
Michael Boylan, John Stillman
July 02, 2016
PEERLESS INCOMPETENCE! Fix 1 Break 2 motto!!! DMV form VS-35 Peerless incompetence is a compliment compared to how I could describe the “Premier Collection” group, who owns Mazda White Plains a.k.a. Westchester Peerless incompetence is a compliment compared to how I could describe the “Premier Collection” group, who owns Mazda White Plains a.k.a. Westchester Mazda. They service/sell Audi, BMW, Fiat, Jaguar, Land Rover, Mazda, Subaru, Volkswagen, and Volvo. This is important because they destroyed my vehicle and I now have to buy another! I’ve had such a terrible experience that I’m not even looking at one of these brands for purchase, on the off chance it would ever have to be serviced by any location that they own. I am a loyal Mazda customer and have/had a Miata and a Tribute; the only car I would ever consider buying was another Mazda, that’s changed! I went in for simple repairs and came out with major engine damage after they had my vehicle for 90 days (yes NINETY, the car could have been put together from just parts shipped from Japan in that time). They did not pay for my previous or current rental fees as promised, I’m currently in a rental and have to purchase another vehicle. I’ve had to purchase my own parts because they didn’t have their act together enough to even get factory parts; some of which were not needed, a wasted expense from misdiagnosis. I’ve reported them to Mazda Corporate which did less than nothing. I responded to a sales flyer thinking they wanted to try to make right trashing my car and I got a condescending brush-off regarding the age of my vehicle from Victor Bellavia (Sales), this matched the belligerence of Anthony Cacciola (Service Manager). Don’t fall for the “Win $5,000 Cash” sales gimmick, I didn’t see anyone win; seemed more like a sleazy bait and switch tactic (break a vehicle to get you to buy a new one). They offered to put a used catalytic converter on my car (for $200 while I could have gotten a new one from AutoZone for that price, and $1,700 for a new one-OUTRAGEOUS!) after breaking it to begin with; at cost (what nerve). Keep DMV VS-35 complaint & Application to File Small Claims forms handy, you’ll need them to file at City and Hearing near you! Corporate for all these companies need to realize that although a Dealership is independently owned, their actions effect corporate sales; as such sanction or cut loose gross offenders of the company brand. For the person reading this, just consider; if they can’t fix basic problems on a Mazda would you really want them working on your luxury vehicle (just a thought). DON’T USE THEM! BUYER BEWARE! More
by Unsatisfied Ray
Employees Worked With
Anthony Cacciola-Service Manager, Victor Bellavia-Sales, Rafael Fernandez-Service, Charlene Russo-Service, Ishmael-Parts
