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Volvo Cars White Plains

Elmsford, NY

4.9
1,165 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,165 reviews

May 29, 2021

I traded in my V60 with Steve Zinaman. He went above and beyond to find the right car for me. Jalice was a patient sweetheart educating and navigating me on the technological components. Seamless. More

by keri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
Jun 01, 2021 -

Volvo Cars White Plains responded

Hi Keri! Congratulations on your new vehicle! We hope that you made many memories with the Volvo V60 and we know that you're ready for more adventures in your new vehicle! We're happy that you had the opportunity to work with Steve and Jalice, who really know how to make the experience pleasant and memorable! Jalice knows all of the features of our vehicles inside and out and is eager to share her knowledge with others! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Please let us know if you have any questions or concerns. Take care, stay safe, and we'll see you next time!

May 29, 2021

Excellent experience with Steve Zinaman. The process of purchasing a car was very smooth and straightforward. Required minimal effort on the buyers' part. Highly recommend! More

by FSY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
Jun 01, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for all the kind words about Steve! We appreciate that you took some time out of your holiday weekend to leave us a review and share that you have gained confidence in Steve! He is always willing to go the extra mile for our customers and we're incredibly grateful to have him on our team! Should you have any further questions or concerns about your vehicle, we are only a phone call away! Take care, stay safe, and we're looking forward to seeing you at the next opportunity!

May 29, 2021

Steve Zinaman made this the most painless purchase or lease I’ve ever had. No stress, No gimmicks and very good prices. Jalice Zea-Roman has a lot of patience. She made sure these not so tech savvy pur More

by Mr. P - Westchester County, NY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman and Jalice Zea-Roman, Eric Schmitt
Jun 01, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for taking the time out of your Memorial Day weekend to leave us a review! We appreciate the high praise and confidence that you have in Steve and Jalice, who are both complete professionals in their own right. They are happy to take things slow so that all of your questions are answered while also valuing your time and keeping things moving quickly. If there is anything else that we can do for you, we encourage you to reach out. We're looking forward to hearing about all of the new adventures you'll go on! Please take care, stay safe, and we'll see you next time!

May 28, 2021

Steve Zinaman made the process so easy and seamless. He guided me through the process of transferring registration, license plates and insurance coverage. Made sure I was getting the best deal possible. It More

by malexander102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalice Zea-Roman, Eric Schmitt
May 28, 2021 -

Volvo Cars White Plains responded

Hi! We appreciate that you took some time out of your our day to leave us a review! It makes us smile seeing that Steve and Jalice went above and beyond to make your experience exceptional and answered all of your questions! Should you have any questions or concerns about your vehicle, we are only a phone call away! Congrats on your new XC60; stay safe, take care, and we'll see you at your next visit!

May 26, 2021

Easy buying experience. Competitive prices. Excellent care by all the employees, manager, sales person, product specialist etc. I’d definitely recommend them to family/friends. More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei
May 28, 2021 -

Volvo Cars White Plains responded

Hi Jessica! We appreciate that you took some time out of your our day to leave us a review! It makes us smile seeing that all of our staff went above and beyond to make your experience exceptional! Should you have any questions or concerns about your vehicle, we are only a phone call away! Congrats on your new Volvo; stay safe, take care, and we'll see you at your next visit!

May 26, 2021

Very easy process. It was excellent working with Steve Zinaman. He was extremely helpful, helped me to feel at ease, was patient and answered all of my questions. He also helped to make sure I was able to More

by Brandy Huxy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
May 28, 2021 -

Volvo Cars White Plains responded

Hi Brandy! We appreciate that you took some time out of your our day to leave us a review! It makes us smile seeing that Steve went above and beyond to make your experience exceptional! Should you have any questions or concerns about your vehicle, we are only a phone call away! Congrats on your new Volvo; stay safe, take care, and we'll see you at your next visit!

May 22, 2021

Excellent working with Steve Zinaman and Pamela Peralta at White Plains Volvo on RT 119 in Elmsford across the street from the Burger King. Yummy. More

by GDolling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Pamela Peralta, Eric Schmitt
May 24, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for the kind words about Steve and Pamela! We're glad that you had the chance to work with them, as they are just two talented individuals from our exceptional staff! They really know how to take care of our customers and always have their best interests at the forefront of their minds! If there is anything else that we can assist you with, please don't hesitate to get in touch with us! Take care, stay safe, and we're looking forward to your next visit!

May 18, 2021

My wife and I wanted to upgrade from an XC60 to an XC90 and Volvo Cars White Plains made the experience enjoyable. I was introduced to Steve Zinaman and he took great care of our needs. From initial introd More

by Keithmryan77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
May 19, 2021 -

Volvo Cars White Plains responded

Hi Keith! Congratulations on the upgrade to your Volvo XC90! We're so excited for you and your wife to enjoy all that the XC90 has to offer you! We're glad to hear that you had the opportunity to work with Steve, who, as you can see from others, is a total professional in all aspects. He listens to what you need and want from a vehicle and makes the best suggestion that he can! Both Steve and Pamela can answer any question about the XC90 that you can think of and is happy to address any concern that you may have! That being said, if you have any questions or concerns later, please don't hesitate to get in touch with us! Until next time, take care, stay safe, and enjoy the ride!

May 13, 2021

Hello ,I waited three hours for car service. Initially, Hello , I waited three hours for car service. Initially, I requested a car when I scheduled for service via telephone a few weeks in advance .., I w More

by Zen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
May 17, 2021 -

Volvo Cars White Plains responded

Hello, What you've described in your review concerns me greatly as the last thing we want out of a service visit is for you to leave discouraged and frustrated. I am currently looking into your case and would like to speak with you further about your time with us to gain a bit more insight. At your earliest convenience, please email me directly with a time, date, and phone number that is best to speak with you. I'm looking forward to hearing from you and restoring your confidence in our service team. With service in mind, Jeremy Abramson Vice President and Group Manager JeremyAbramson@ThePremierCollection.com

May 20, 2021 -

Zen responded

Good Afternoon, I appreciate your quick repsonds to my concern. I am available @ 1000-1130 am Monday thur Saturday, ( 914 ) 703-8650 . Sincerely,

May 13, 2021

Most of the purchase process was done online with some support from local dealer sales team. We feel there was a fair price overall. During car pick up, staff was very courteous. Seamless transaction wi More

by cesarkimbella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Selenow
May 14, 2021 -

Volvo Cars White Plains responded

Hi Cesar! Thank you for taking the time to leave us a review and share your story with us! We're glad to hear that from online to in-store, our car buying process and staff were able to assist you every step of the way! We aim for memorable and pleasant experiences instead of the typical dealership visit! We encourage you to get in touch with us if you have any further questions or concerns about your new vehicle! Please take care, stay safe, and we're already looking forward to your next visit!

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