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Volvo Cars of Fort Myers

Fort Myers, FL

4.4
570 Reviews

2600 Colonial Boulevard

Fort Myers, FL

33907

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570 Reviews of Volvo Cars of Fort Myers

March 03, 2023

If u want someone that is going to Listen to what your needs are in a Car, Jonathan Castanda is who you want!!! More

by cil16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Castaneda
Mar 23, 2023 -

Volvo Cars of Fort Myers responded

We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 03, 2023

DON'T SHOP AT THIS DEALERSHIP. RUN AWAY!!! This dealership advertises low prices for there cars to get you interested, but when you try to buy the car at the advertised price, they More

by Burn
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Miranda
Mar 03, 2023 -

Volvo Cars of Fort Myers responded

Hello, We do not have junk fees. We do have a Documentation fee, which is standard practice in the South Florida market and Nationwide. There is also state tax and license and title. These are normal costs associated with purchasing a vehicle. If you would provide your name and contact information I would be happy to reach out to you and address any concerns you have. Please do not hesitate to reach out to me directly at 239-313-4400 I am sorry that you are feeling this way and I would like to help. Thank you, Kenny - Sales Director Edit/ Update--- Hello Mr. Wolf. We have been trying to reach out to you regarding this review. We were able to track down who you are from your google review, that does have your name. Looking at your communication with us today, it appears that you are in fact upset about taxes and registration fees. These are not junk fees. These are required to legally own and operate the vehicle.

Mar 04, 2023 -

Burn responded

That is a complete lie. Wow! You are more dishonest that I originally thought. I never stated that I did not want to pay government required fees. I would expect to pay all taxes and registration fees as required by the law. What I don't expect to pay are what I call JUNK FEES, or in other words additional dealer markup fees such as a recon fee, a document fee, or an inflated government fee. These dealer added fees(not government required fees which are tax, tag and registration costs)should be part of the advertised price. What you are doing is a classic bate and switch. You bate the consumer in with what appears to be a reasonable price, then when it's time to make a deal, you switch the price to a number that is $3000.00 or more above your advertised price. You say that this is common practice in South Florida Market, and Nationwide. Why don't you set your self apart from the other dealers and not engage in these deceptive practices. Wouldn't that be the honorable and most forthcoming way to do business?

February 28, 2023

Spacious waiting and show rooms. Friendly greeting by salesman, Alen, that made me feel truly welcome. The entire purchase process, XC-40, was efficient, friendly, and knowledgeabl More

by Craig.brown1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Eilert, Alen Bilmes
Mar 23, 2023 -

Volvo Cars of Fort Myers responded

We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 26, 2023

Tyler D helped me get in a good car ! Great salesman! I got more payment than I wanted but it's a nice car he worked with me to be Happy! More

by Bebbie26
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 23, 2023 -

Volvo Cars of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 25, 2023

My wife and I have purchase 2-Volvo's, in the past 3-years, from McGrath (and are contemplating a 3rd, at present). Jacquie Pfeiffer and Jorge Castro are amongst the primary factors contributing to ou More

by Tommaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Castro, Jacquelyn Pfeiffer
Mar 23, 2023 -

Volvo Cars of Fort Myers responded

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 13, 2023

Buy a car with a safety issue and you refused to change it. Another certify dealer say that is important to do it More

by juanpicon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Colosimo
January 13, 2023

Cody was a terrific salesman - and the sales manager came and introduced himself and visited with us when we were waiting for our car to be readied. More

by Faye Hart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Colosimo
Feb 20, 2023 -

Volvo Cars of Fort Myers responded

We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 09, 2023

Hi My name is Dana, and I was in this Volvo two days ago to have a software update to my new Volvo …after 3 hours and a few software failures, the guy I gave the keys came to tell me is almost done…then a f More

by mardana2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service department, manager of the Volvo and the sale department, Keesha Reyes
January 03, 2023

Alen was extremely helpful, patient, and listened. He really worked with us and advocated on our behalf. He was professional and quick to respond to our questions even after we bought the car. We are More

by lyudmila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bilmes
Feb 20, 2023 -

Volvo Cars of Fort Myers responded

We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 02, 2023

Really nice experience. Trade in process was painless and fluid. Recommend this Dealership to anyone More

by rebholzwerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Eilert, Cody Colosimo, Edward Bevan
Feb 20, 2023 -

Volvo Cars of Fort Myers responded

We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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