Volvo Cars of Manhattan - Service Center

Dallanara Veloz is the best service agent. She home runs it everytime, always goes above and beyond. Will get your vehicle back to you with minimal delay. Top notch! She home runs it everytime, always goes above and beyond. Will get your vehicle back to you with minimal delay. Top notch! More

5 Stars – Outstanding Service, Even Through a Tough Situation Even though I’ve been having ongoing trouble with my Volvo, the service I receive at Volvo of Manhattan—especially from Glenn Bourke and Situation Even though I’ve been having ongoing trouble with my Volvo, the service I receive at Volvo of Manhattan—especially from Glenn Bourke and Anna Rosario—has been nothing short of exceptional. Glenn, my service advisor, is truly top-notch. He’s consistently professional, communicative, and always treats me with courtesy and respect. No matter how frustrating the issue with the car may be, Glenn goes out of his way to make the process as smooth and stress-free as possible. Anna Rosario, at the service desk, is equally impressive. She’s warm, welcoming, and efficient—always ready to help with a great attitude. Both Glenn and Anna go above and beyond in every interaction, and it’s clear they genuinely care about their customers. It makes a world of difference to be treated with this level of care and professionalism, and I sincerely hope their efforts are recognized by their leadership. They’re a big reason I continue to bring my vehicle here. More

Dayanara, Anna and Kimberley are great! Dayanara who I dealt with went above and beyond... Overall from start to finish it was professional, efficient and prompt! Thank you! Dr HRS Dayanara who I dealt with went above and beyond... Overall from start to finish it was professional, efficient and prompt! Thank you! Dr HRS More

I have had mixed experiences with this dealership over the past 7-8 years. Recently they seem to have gotten the service department back on track. My most recent visit was excellent. the past 7-8 years. Recently they seem to have gotten the service department back on track. My most recent visit was excellent. More

If there were 10 starts, I would rate them a 10! Amazing service as always. Prompt, professional and Honest. Pawell Sarosiak went above and beyond to help me get through a tricky situation with m Amazing service as always. Prompt, professional and Honest. Pawell Sarosiak went above and beyond to help me get through a tricky situation with my car. I can’t thank this dealership enough for all their years of service. Highly, highly recommend !!! More

Came in for battery replacement. As a repeat customer , Derek did quick once over and confirmed everything else was in order. His patience and professionalism should be praised. As a repeat customer , Derek did quick once over and confirmed everything else was in order. His patience and professionalism should be praised. More

Save yourself unnecessary expense and go elsewhere! I left with a $400+ receipt and actual no service preformed I left with a $400+ receipt and actual no service preformed More

I found a leak under my car, called Volvo, and talked to Dallanara Veloz, the Service Advisor. Within days, I had a time for dropoff. Danny Thomas (my favorite Service Technician) worked on my car, found Dallanara Veloz, the Service Advisor. Within days, I had a time for dropoff. Danny Thomas (my favorite Service Technician) worked on my car, found the source of the leak, and got it all fixed. During the whole thing, Dallanara kept me informed of the process. More

prompt and reliable service. glenn and his colleagues are great and the prickup / dropoff service is a gamechanger. glenn and his colleagues are great and the prickup / dropoff service is a gamechanger. More

All participants were clear and prices were set up before hand. Service was excellent. Thank you. hand. Service was excellent. Thank you. More