Volvo Cars of Manhattan - Service Center

greast care, i was taken care of by Teddy Castillo. he was very helpful. the team got to the issue, fixed it, and we were back on the road. thankful for their care. he was very helpful. the team got to the issue, fixed it, and we were back on the road. thankful for their care. More

Great service. Great team. I have been servicing my Volvo here for ten years, and the work is top notch. The only negative is that parts and labor are expensive on Great team. I have been servicing my Volvo here for ten years, and the work is top notch. The only negative is that parts and labor are expensive on Volvos. It's just a fact. More

I so appreciated the communications sent to me by Volvo on my recent service. My car was picked up and delivered exactly as planned, with timely texts from the driver as he was en route in both directions. on my recent service. My car was picked up and delivered exactly as planned, with timely texts from the driver as he was en route in both directions. Glenn at Volvo communicated to me about my need for new tires, sending a video and explaining everything clearly, He made sure that I was told when my car would be returned and was professional, kind, and helpful. This was as perfect an experience as one could ask for. Thank you so much! More

I needed an alignment on my car and Genovie got me in quickly. You pay a premium but you always get top-notch service and quality repair at Volvo Cars of Manhattan. quickly. You pay a premium but you always get top-notch service and quality repair at Volvo Cars of Manhattan. More

Genivieve, very professional, outstanding customer service. I was notified when service was completed and about any additional concerns the service department had about the vehicle that may need to be service. I was notified when service was completed and about any additional concerns the service department had about the vehicle that may need to be addressed. More

Genivieve in service was a huge help today. She fixed my ignition keys, saving me the time and money of leaving the car in for service. Give that woman a raise! She fixed my ignition keys, saving me the time and money of leaving the car in for service. Give that woman a raise! More

Thoroughly professional sales and service in every way. The only unpleasant thing about dealing with Volvo Manhattan is Manhattan and driving my XC90 into and out of the city to get it serviced as I live i The only unpleasant thing about dealing with Volvo Manhattan is Manhattan and driving my XC90 into and out of the city to get it serviced as I live in the Long Island suburbs. Everyone at Volvo Manhattan sales and service is fantastic. I'm on my 5th Volvo (2 cross-country wagons, 2 XC90s and an XC60 and 4 of them purchased and serviced in Manhattan and 1 of them in Arizona where we have another home) and I'll never leave Manhattan Volvo. I'm a native New Yorker and nothing about NYC is ever easy. Volvo Manhattan is a rare exception. More

The folks at Volvo Manhattan are the best. I spoke with Anna who scheduled a quick appointment on short notice and then Genovie was an absolute delight to make sure everything went smoothly an I spoke with Anna who scheduled a quick appointment on short notice and then Genovie was an absolute delight to make sure everything went smoothly and timely. They go the extra yard and make sure that both the client and car is well cared for. Total pros and a pleasure to deal with from start to finish all with grace and a smile making it look effortless. Cheers, ED More

Regardless of your service needs, they will text you a day before your appt and let you know that it will be up 72 hours before they may even look at your car. And Yes, you need to leave the car there dur day before your appt and let you know that it will be up 72 hours before they may even look at your car. And Yes, you need to leave the car there during that period. This information is not provided when you make the appointment More

TheVolvo team in Manhattan, led by Gen Fernandez, is outstanding. Customer focused, attentive, caring and the job is done correctly outstanding. Customer focused, attentive, caring and the job is done correctly More