Volvo Cars of Manhattan - Service Center
New York, NY
105 Reviews of Volvo Cars of Manhattan - Service Center
Outstanding service from start to finish! Prem was very understanding of my concerns and handled my problems promptly and courteously. I highly recommend Volvo Cars of Manhattan. understanding of my concerns and handled my problems promptly and courteously. I highly recommend Volvo Cars of Manhattan. More
It was the most enjoyable experience I’ve had at a dealership! The team truly understand teamwork and customer service. They were pleasant and well informed. Thank you all. dealership! The team truly understand teamwork and customer service. They were pleasant and well informed. Thank you all. More
This dealership has been wonderful for all aspects of our dealings with them for Purchase where Gloria Curo was terrific to Service where I know I am in good hands with Genovie Tirado. dealings with them for Purchase where Gloria Curo was terrific to Service where I know I am in good hands with Genovie Tirado. More
A flat tire late at night on a dark highway in NYC. The Volvo car got us home safely on the flat and Volvo on CAll was there in 30 minutes. Brought the car in on Monday to have the tire replaced, without a Volvo car got us home safely on the flat and Volvo on CAll was there in 30 minutes. Brought the car in on Monday to have the tire replaced, without an appointment, and voila, the car was ready the next day. Thank you! More
My Volvo is 8 years old and my service provider, Prem Dass, treats me and my car as if it was brand new. From the time I reserve my appointment to when the car is delivered back to my garage I have no wo Dass, treats me and my car as if it was brand new. From the time I reserve my appointment to when the car is delivered back to my garage I have no worries with Prem handling everything. I have the utmost trust in Volvo Manhattan and Prem. More
Service was good and I really appreciated that they delivered the car directly back to our house. I believe the service location had a wrong number on file for us so the delivery time needed to be shif delivered the car directly back to our house. I believe the service location had a wrong number on file for us so the delivery time needed to be shifted back. However, this is an understandable issue. More
Prem Dass is hands down the best service advisor in the business. Extremely knowledgable, helpful and goes above and beyond. When my 2012 XC60's alternator went out in the middle of the Catskills, a week b business. Extremely knowledgable, helpful and goes above and beyond. When my 2012 XC60's alternator went out in the middle of the Catskills, a week before I was going to take it in for major service, Prem was helpful in telling me what I needed to know so I could find a good mechanic upstate to fix it and get me going again. He even called to check in to see how everything went. I won't take my car anywhere else. More
The customer service team is knowledgeable, polite and reliable. We’ve had two very positive experiences with Prem and his team. The service was fast and thorough and the price fair. I highly recommend. reliable. We’ve had two very positive experiences with Prem and his team. The service was fast and thorough and the price fair. I highly recommend. More
My service advisor, Genovie Tirado is amazing. I will not go to any other service advisor. She is on top of everything I ask for and makes certain that it is taken care of before I drive out. Always as not go to any other service advisor. She is on top of everything I ask for and makes certain that it is taken care of before I drive out. Always asks pertinent questions and gets the work done that I need. I can't say enough about her knowledge of Volvo cars and her work ethic. E.U. More
Just had a major service on my Volvo and it was done correctly and on time Antonio my service advisor was very helpful and communicated with me throughout the process. correctly and on time Antonio my service advisor was very helpful and communicated with me throughout the process. More