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Volvo Cars of Queens

Bayside, NY

4.7
758 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 758 reviews

December 17, 2024

Excellent classic service. Staff members are constantly informing you about the service and future advice on how to maintain car functioning appropriately. I’m very pleased wi More

by CLAUREANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 17, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that you appreciated the consistent updates and helpful advice from our team. Your satisfaction and trust mean a lot to us, and we’re grateful for your recommendation. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 16, 2024

He did a very good job of helping me with my maintenance service for my Volvo XC90 . He was very helpful and informative More

by IVYJOY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Volvo Cars of Queens responded

We’re glad to hear you received excellent assistance with your Volvo XC90 maintenance. It’s great to know he was both helpful and informative throughout the process. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 16, 2024

Jerry was great and very helpful- he accommodated our schedule and took his time to work with us. He’s a great sales person and we really trust him! More

by SEBA.SAMUEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that Jerry provided excellent service, accommodating your schedule and taking the time to assist you. It’s wonderful to know you trust him and felt well taken care of. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always here to assist!

December 14, 2024

It was a great experience working with Eliana. She is very helpful and professional. She truly works hard to get you the best deal without being pushy. I’d highly recommend this dealership and Eli More

by KAMILANYC123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that Eliana provided helpful, professional, and pressure-free service while securing the best deal for you. Your recommendation means a lot, and we’re so glad you’re happy with your new car. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

Eliana was friendly and great to work with! The process was quick and I am glad I chose this dealer for my new lease. More

by Mashmallow J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that Eliana made your leasing process smooth and enjoyable. Your satisfaction means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

Giuseppe and the service team were very professional, courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you More

by BOOPBAA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyraque was also very helpful as well.
Dec 16, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re delighted to hear that Giuseppe and the service team provided professional, courteous, and attentive care. It’s great to know your vehicle was ready on time, cleaned, and waiting for you. Wishing you a wonderful and safe holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

In service advisor was very helpful , waiting lounge is very clean and everyone was very friendly and helpful More

by ALPHONSOALLEN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schmeling
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re glad to hear that your service advisor was helpful and that you found the waiting lounge clean and the staff friendly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 13, 2024

Great accommodations ! The best service from a Volvo service location ever ! Thanks for keeping your word. More

by AUDREY920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear you had such a positive experience and that our Volvo service team exceeded your expectations. Keeping our promises and providing top-notch service is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 13, 2024

There is always something wrong with the car’s media display. It shuts off or glitches since I first got the car two years ago. The service team ‘fix’ the problem only for it to glitch once again. I got More

by DAZJUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 16, 2024 -

Volvo Cars of Queens responded

We apologize that your experience with us was less than satisfactory. We would be happy to pick up your vehicle and deliver it back to you after the repair is complete. It may take us a few days to diagnose the problem and complete the repairs. If this is something that interests you, please reach out to Mark Needham, our service manager, at (866) 414-8542. Take care, and we look forward to hearing from you.

December 12, 2024

convenient location, on time communication, good service, friendly, considerate, good manner, help on insurance, good More

by JAY@DEEPROOFLIGHTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe sito
Dec 13, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that you had a positive experience with our convenient location, timely communication, and friendly, considerate service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!