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Volvo Cars of Queens

Bayside, NY

4.2
662 Reviews
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207-22 Northern Blvd

Bayside, NY

11361

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Showing 662 reviews

April 11, 2021

Great car great salesman couldn’t be happier.Love the ride.The sales person was very helpful and had complete knowledge of the vehicle and how it operstes More

by DWPAINTER50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Freon
Apr 13, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

April 07, 2021

My initial appointment was changed due to lack of mechanics available. On service date it I had to wait for over five hours for work to be completed. More

by JMTOOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

April 07, 2021

From beginning to end, our experience at Volvo Cars of Queens was excellent. Peter was great and the receptionist Ann was so helpful and sweet to my kids. I highly recommend Volvo cars of queens! More

by LEADNEVERFOLLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate the recommendation and look forward to working with you again in the future!

April 06, 2021

Dishin Li was amazing! Very professional and helpful. He was not pushy, answered all questions and went over the car thoroughly with us after we picked it up More

by ZLATUNCHIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

April 06, 2021

I had strange noise so I brought car to dealer Wednesday afternoon. They told me they couldn't do it same day because I didn't have appointment. I totally understood. But I didn't listen any answer until T More

by KLEEQ0228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John kunar
May 03, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

April 01, 2021

Very professional, helpful and knowledgeable staff, we had a great experience leasing our new Volvo, definitely best experience in over 20 years we had with numerous dealerships. Thank you and we will be More

by VALENTINA2249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Grancaric
Apr 02, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 31, 2021

when I arrived the car was taken and I explain the issue to john the car supposed to keep it for the day but I explained to John that I came from far and he did the best to service while waiting and d More

by THE DALLAL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 02, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 30, 2021

Date 2/24/2021Volvo cars of queens is the best Volvo Date 2/24/2021 Volvo cars of queens is the best Volvo dealership in the New York Tri state area. My sales agent was Anita Graceneric who was phenom More

by PCONSTANT6C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Graceneric
Mar 30, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 30, 2021

the dealer was friendly,helpful,friendly and satisfied inevery way the process of leasing my vehicle was easy. when i arrived i did not have to wait long and everyone was friendly. More

by SONGHEEKIM79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 30, 2021

They kept Volvo S60 2 weeks. Gave me a base Jetta loaner. Forgot to do inspection on car. Had to come again for that. And my front camera still does not work after they tried to fix it. Plus: bad covid pro More

by SANCHEZL99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Volvo Cars of Queens responded

Mr. Sanchez - thank you for taking the time to speak to me today. Once again, I sincerely apologize that we were not able to provide the elevated level of customer service that I expect. I went ahead and processed a refund of $71.44 for the toll & gas charges from the loaner previously rented to you. My assistant, Hema, is aware of the situation. f you are unable to get in touch with me, she can also be a contact point. Please let me know when you are ready to set the appointment for your camera to be repaired. Thank you, Andrea Mairena, Service Manager.