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Volvo Cars of Queens

Bayside, NY

Overview
Employees
Reviews
4.7
758 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 758 reviews

October 31, 2024

Jeffrey Schull was assigned to us in the showroom to answer questions we had about leasing a Volvo. Jeffrey did an outstanding job representing Volvo, understanding our needs and aligned those with a g More

by DIFEBO.VAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your detailed experience. We're glad to hear that Jeffrey provided outstanding service, understanding your needs and going the extra mile to find the perfect car for you. We’re happy to hear that Zachary and Brandon stepped in to ensure the process was completed and that you’re enjoying the upgraded packages on your new Volvo. Thank you for your patience and for recognizing the efforts of the team members who made your experience memorable, despite the challenges. Enjoy your new car, and we hope to serve you again in the future!

October 28, 2024

We had a very good experience at Volvo Cars of Queens thanks to Zackary. He is patient, knowledgeable and had our transaction get done quickly and painlessly. More

by ROBDARITA
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're glad to hear that Zackary at Volvo Cars of Queens made your transaction smooth and efficient. His patience and knowledge clearly made a difference, and we’re thrilled you had a positive experience. Enjoy your new Volvo, and we look forward to serving you again!

October 27, 2024

The price they charge on is luxury brand price, but the service is not the luxury service More

by MICHAELJIANG2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle from service department.
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Oct 28, 2024 -

Volvo Cars of Queens responded

Thank you for your kind words! We're delighted to hear that Martina and the rest of the service staff provided you with excellent customer service and a positive experience. Your satisfaction means a lot to us, and we look forward to continuing to serve you!

October 26, 2024

Good customer service , thanks my dear service staff including Martina and others . I have totally satisfied your customer service and good relationship More

by PATHI3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 29, 2024 -

Volvo Cars of Queens responded

Thank you for your kind words! We're thrilled to hear that Martina and the team provided excellent customer service. Your satisfaction means a lot, and we look forward to continuing to serve you!

October 20, 2024

Very timely and efficient and friendly and professional staff keeping me updated on my cars service More

by MILKY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terriq
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Oct 21, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that the staff provided timely, efficient, and friendly service while keeping you updated throughout the process. We look forward to serving you again in the future!

October 19, 2024

Well run, organized, easy to schedule appointments. Good service location. Car wash is nice extra service. More

by SANDRAVFRIEDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Volvo Cars of Queens responded

We're glad to hear that you found the service well-organized and easy to schedule. It's great that you enjoyed the extra car wash as well. We look forward to serving you again at our location!

October 18, 2024

Very courteous and helpful everyone went above and beyond to try and resolve my issue More

by VIENNA868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're glad to hear that the team went above and beyond to resolve your issue. We look forward to assisting you again in the future!

October 16, 2024

She is patient and knowledgeable about the vehicle, very professional, definitely will come back and recommend to others More

by JINGAI89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Volvo Cars of Queens responded

We're glad to hear that you had a positive experience with the representative and that you plan to return and recommend us to others. We look forward to assisting you again in the future!

October 15, 2024

It took many rounds and a long time (6 wks) to fox an easy issue (service light error) More

by VANESCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliana Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Volvo Cars of Queens responded

We apologize your experience with us was less than satisfactory and assure you that this is out of the ordinary for us. Our new service manager will be reaching out to you to discuss this further. Thank you, and we hope to see you again.

October 13, 2024

I can not be more satisfied with the level of service and attention to the customer's needs that was provided to my by the team at Volvo Cars of Queens. Absolutely top notch, professional and courtesy. More

by G Petrizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Volvo Cars of Queens responded

We're thrilled to hear that the team at Volvo Cars of Queens provided such top-notch, professional, and courteous service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

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