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Volvo Cars of Queens

Bayside, NY

Overview
Employees
Reviews
4.8
779 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 779 reviews

November 22, 2024

Zackary was extremely helpful in getting my family into a CX90 of our choice. I will be back in 24 months to lease my next Volvo, possibly the EV. the reason iis has been everything he said it would be, More

by BGAMBA0
Recommend Dealer
Yes
Employees Worked With
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tsang
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Nov 25, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! It’s great to know the experience met your expectations, and we’re excited to welcome you back in 24 months for your next Volvo—maybe even an EV! Enjoy your new ride, and thank you for choosing us!

November 22, 2024

Excellent customer service. Friendly and professional staff. I recommend having stronger coffee options in the lounge. More

by RONCIAMPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giuseppe Coppola.....excellent
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Nov 25, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We’re delighted to hear you had a positive experience with our friendly and professional team. We appreciate your suggestion about the coffee in the lounge—it’s always great to hear how we can improve! Looking forward to serving you again in the future.

November 22, 2024

Very good service And clean and reliable delivery and quality service and I will recommend More

by ROBEIROGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Volvo Cars of Queens responded

Thank you for your kind words! We’re glad to hear you appreciated the quality service, cleanliness, and reliable delivery. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

November 21, 2024

Zackary was fantastic. Very responsive and helpful. I don't recall Jessica Katz or working with her at all. More

by JEFFREYKLEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tsang
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Nov 21, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your feedback! We’re delighted to hear that Zackary provided responsive and helpful service. Your satisfaction is important to us, and we look forward to assisting you again in the future!

November 21, 2024

Brought my XC60 for its yearly service and inspection. I didn't wait for it so they got me a Lift home. They were busy that day so I got notified when my truck was ready. It was rather late so they couldn More

by JAYLAZAR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tsang
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Nov 22, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re glad to hear that your yearly service and inspection for your XC60 went smoothly. It’s great to know the process felt seamless overall. We look forward to serving you again in the future!

November 18, 2024

The service center did their best at trying to fix my Apple Car p,any system. They had to I stal an entirely new unit of a new factory installed Apple CarplaySystem. In the process of doing that , it w More

by GBARNEHAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience. We’re sorry to hear about the inconvenience caused during the replacement of your Apple CarPlay system. If there’s anything we can do to assist in restoring your radio stations, SiriusXM connection, or phone numbers, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re here to help make things right.

November 17, 2024

Prompt appointment, pleasant staff, answered all my concerns and more. stayed in waiting room, comfortable space. No Charge since they couldn't remount my interior mirror and suggested a new windshiel More

by JAKEMUNN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teriqq Plowden
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Nov 18, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're glad to hear our staff provided prompt and pleasant service, answered all your concerns, and made your visit comfortable. If you need anything else, we’re here to help!

November 17, 2024

Very good service, nice communication except for waiting time about 3 hours in duration waiting time otherwise no problem More

by JOSCOHMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear you were satisfied with the service and communication. We apologize for the extended wait time and appreciate your patience. We’ll work on improving this aspect to make your next visit even better. Thank you for choosing us!

November 12, 2024

Very attentive and problem solving team. Delivery was on time and all the paperwork clearly organized. More

by JOHN.CPEREZ13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Volvo Cars of Queens responded

We’re glad to hear that our team’s attentiveness and problem-solving approach made your experience smooth and efficient! It’s great to know that everything, including the paperwork and delivery, was handled seamlessly. Thank you for sharing, and we look forward to serving you again!

November 12, 2024

Service - A Great experience - seamless. ... explained everything and a car wash. They took the time to explain everything needed in detail. More

by RICHARDPMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that your service experience was smooth and informative! It’s great to know that the team took the time to explain everything thoroughly, along with a complimentary car wash. Thank you for sharing, and we look forward to serving you again!

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