Well, it’s more like a question to everyone as it seems quite an offensive and embarrassing that dealer considers itself being able to ask for your immigration status and inquire official docs from USCIS.
So, according to what the manager said - as I’m a foreigner (I am) I should proof my legal status to them. I can do it by:
1. Presenting a visa that will last for 3+ years.
2. Presenting a green card.
3. Presenting a US passport.
These are the only options for people to be able to buy a car from Volvo. That means that all permanent alien workers who are pending for a green card or visa approval can’t be approved for this deal.
Now, this is what permanent alien worker can provide officially:
- permanent aliens #, submitted by USCIS (before the green card will be issued)
- credit score (good)
- ITIN # (instead of SSN) with a proof of paid taxes
- copy of a monthly paystub
- copy of recent utility bills
- copy of the current house lease agreement
Well, this dealer doesn’t bother itself with such cases, too complicated. So when I asked them why they rejected me, they answer that it’s not them, but Volvo USA doesn’t do business with anyone who is not a citizen or resident of the US.
Are there Volvo USA reps to comment? Are there immigration lawyers to help me understand, how my immigration status can be an issue for a car dealership if they can still verify my identity and financial credibility by using a credit score at least?
However, the best part is that they don’t even try to be nice. As soon as they knew that I’m appeared to be a “specific” customer with “lack of docs” and “illegal status” as they decided themselves, they lost interest immediately as it needs more time to work on a deal than usual and they don’t want to bother themselves. However, I kept asking questions about what else can I bring to get this deal and got zero answers. Instead, I was told very rudely to leave the building immediately because the Manager doesn’t want me to be here anymore.
Can someone advise me if the manager can decide who is welcome to stay in the building and who is not?
These are all questions from me. I got the worst experience in my life, was never treated that poorly trying to get a car for $78k. I think that it’s a way beyond any reasonable sense and inappropriate customer-face attitude.
Hope my story helps someone not to waste a time with these guys and find other dealers willing to help you get a car.
Maybe Volvo USA could comment on these?